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about Precision Garage Door in:
San Francisco, CA
Precision Garage Door of San Franciscohas received 449 reviews, averaging 4.86 Stars:
San Francisco, CA
Hi Mr. Yagi, Thank you for taking the time to speak with me. I'm glad we were able to get the correct section installed and improve your customer experience. As we discussed I am sending you a email with a link that will allow you to update your experience online. We appreciate you as a customer and thank you for choosing Precision Garage Door. Thanks!
Precision Door took time to remedy the problem.They performed the task within one week of the installation to my satisfaction. Garage doors look very nice.
Comment from: Jan YagiThe mail box lid is getting rusty. Can you replace it with a better one.
San Francisco, CA
After setting up to have our garage door opener replaced, was originally told estimate would be about $1100. Other company quoted us $996. We went with your firm because you were quicker to set appointment. After all was said and done, we had to pay more than just the motor, for springs, & bearings. Total bill ended up $1,729.51. That much and we only got 1 remote control, and had to pay additional for a keypad! Just felt a little nickel and dimed. System is supposed to work with our smart phones, but we have not been able to connect the system to our smart phones. Would have been nice to have that done before tech left. Have tried several times and have been going online to try to troubleshoot. Ordering additional remotes online now too. Tech was willing to sell us additional remotes that were twice as much.
- John Espiritu
Hi John, It was a pleasure speaking with you today! I'm glad we were able to touch base and improve your customer experience. As per your request I'll be sending you the link to update your experience/review online. Thank you for being a customer and for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door
Freddy diligently followed up with me on this job. Their immediate response to our concerns were addressed completely. Freddy went out of his way and adjusted our invoice to cover the cost of the keypad and additional remote control for the garage. We appreciated the efforts Freddy took make sure that we were satisfied with Precision Garage. I would like to revise my rating for Precision Garage to a 5 star rating. Appreciate the professional and immediate response. We will not hesitate to recommend Precision Garage to others and continue to use them for all our maintenance and repair needs. Thank you!
San Francisco, CA
Sorry can’t remember the guy’s name that service my door. Very friendly and helpful inspected my made some replacements tightened up every nut. So quiet. Thank you I forgot your name
- Michael Le jender
San Francisco, CA
I am so happy that I used precision door . There customer service is fantastic. You always get a person when u call and they strive to make the problem not a problem . Wonderful caring company.
- Diane Debiagio
San Francisco, CA
Excellent service, on time, good job. Very detail . I will highly recommend to people who need garage door service. Thanks to Jerry!
- Katherine Tse
San Francisco, CA
3/26/21: This was my 2nd time using Precision Garage Door Service. My 1st time was in Sept. 2020 when my garage door hinges needed replacement and my 2nd time was to replace my garage door opener. Both times were serviced by James Walker who did an excellent and efficient professional job making sure everything worked perfectly. I would definitely recommend using Precision Garage Door Service. Thank you.
- Pearl Chan
Product:
San Francisco, CA
I have my garage door repair today by Mario @ Precision door! Very nice guy , excellent service I’m very satisfied. Good work.
- Salvador Pena
San Francisco, CA
Tim came to our house today and did and outstanding job. Our garage door was in need of some TLC and Tim took care of it. We feel like we have a new garage door ! Tim was puntual, courteous , and did and excellent job.
- Michelle Estrada
Product:
San Francisco, CA
I selected Precision door because of the work that was done in the past when my spring broke in half. Fof this service call Travis was the technician.. He asked me to explain the problem then he assessed what was needed. He thoroughly explained what was needed to have a functional garage door. Travis provided excellent service, answered all my questions, did a few demos so I can see the quality of the product and left my garage very neat. Travis, I appreciate the quality work you did for me. Thank you!
- Lynetta Johnson
Product:
San Francisco, CA
Brandon and his co-worker sorry I forgot his name), were courteous and installed my new garage door opener in a professional manner. I was happy with their work, and they walked me through the different programs that the new opener is capable of doing.
- Mel Bautista
Product:
Service Technician Team: Brandon Brooks
San Francisco, CA
Al (consultant) - understands my needs and make great recommendations. Luis (Installation) - professional and installed my new garage door perfect.
- Carol Huang
San Francisco, CA
I called with a broken spring at 2pm. Your man arrived at 5:30 and was done at 6:30. He was very saavy and did a terriffic job. I will be ordering two new, high security openers soon. The parts were very high priced!
- Jim Laufenberg
San Francisco, CA
Had to wait several weeks while our custom glass panel door was built to precise specs BUT it was well worth it since price was very good price, fits perfectly and is extraordinarily quiet. Best door ever and lots of compliments from neighbors. The tech spent nearly six hours on this job installation and did a perfect job. Top notch workmanship and a great looking door at a very fair price!!
- Curtis Grassman
Product:
San Francisco, CA
Nice job and your worker very clean and friendly thank you for a nice job done.
- Ramiro Carrion
Product:
San Francisco, CA
Everyone at Precision Door was professional, offered excellent customer service, and patiently worked with us as we decided on the exact door and all of its features. Al, the sales representative followed up within less than 24 hours on our many questions. The installation was smooth. Gabriel and Travis were excellent installers. Their follow up with any issues or questions was superb. I highly recommend this service.
- Cynthia Gissler
Product:
Door Installation Team: Gabriel Van Blake
San Francisco, CA
I was impressed with the workmanship. As a building contractor, I know when a project is done professionally and skillfully. It was a job superbly done.
- Albert Cortez
San Francisco, CA
Your Tech Mr. Castro was very professional and knowledgeable. He is a asset to your company. Precision will always be my choice for Garage Doors.
- Ron Lee
Product:
San Francisco, CA
Precision Door Service sent two people to our house the next day and fixed it promptly. The garage door is working well. Thank you.
- Steven Lurie
San Francisco, CA
All my interactions with Precision Door were fantastic. I chose them because they were local and I wanted someone who understood our unique neighborhood requirements for garage doors. Larry came out and did the estimate and recommended a door that fit the neighborhood historic district requirements. Luigi came a few weeks later and installed everything as well as hauled away our old door. Everything works beautifully, and we are so pleased.
- Jane Gideon
San Francisco, CA
Excellent technician! Corrected a problem and lubricated the door and mechanisms. Provided additional information and assistance. Brandon is a fine representative for your company!
- Stephen Voris
San Francisco, CA
Professional installation and quality customer service end-to-end. Paul Brinkman was courteous, on time, knowledgeable, communicative, and thorough. The completed installation was miles better and quieter than what I had before.
- Tony M
Product:
Service Technician Team: Paul Brinkman
San Francisco, CA
Phillip was very professional and efficient. He not only explained the work he did, he also pointed out things that we would eventually need to replace but he did not try to upsell us, which we appreciated. We are very happy with Phillip’s work. Thank you!
- L. Kim
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Service Technician Team: Phillip Nguyen
San Francisco, CA
Paul Brinkman did an excellent job in fixing the broken spring of my garage door. He explained what needs to be done including changing the worn out roller that makes a lot of noise and also fixed the loose bearing. He followed the COVID-19 protocols , was courteous, professional and completed the work on time. Now the garage door is quieter than before. Excellent work Paul. Thank you.
- Wilfredo Lim
Product:
Service Technician Team: Paul Brinkman
San Francisco, CA
Called to repair my mom's garage door this afternoon. Technician who came out was professional, courteous, and most of all knowledgeable.
- Michael Neary
San Francisco, CA
I always call Precision Garage Doors because they are efficient, professional, courteous and they get the job done.
- Stephanie Ting
San Francisco, CA
We hired Precision Door Service to upgrade our garage door. Al is an amazing honest guy. He explained to us the process clearly. Sean was the tech responsible for installation. He is a very kind, meticulous and efficient. He also took his time explaining how the system works! We are very happy with the work he did today. Highly recommended!
- Sandra Mouawad
Product:
San Francisco, CA
Your technician told me that state regulations did not allow him to attempt any repair. He immediately tried to sell me a whole new door and opener. He further told me that my unit had a malfunctioning mother board and I should not use the unit. The next day I had someone else repair a loose wire connecting the opener to my malfunctioning wall switch. This fixed my problem. Needless to say the call was most unsatisfactory and unethical
- Ken Hammerman
San Francisco, CA
Brenden was so helpful and went beyond to help.
- Judith Cervantes
San Francisco, CA
The service was great from the start to the finish, The tech came out and answer my questions concerning my garage door and the price was 400 dollars cheaper than two others competitors. And precision doors, had more doors to choose from. The insulation time and the tech which installed the door was knowledgeable of the job in hand. I would gives these guys 10 stars if that was appropriate. Thanks team.
- Lawrence Porchia
San Francisco, CA
Prompt, professional, excellent work. The tech Brandon was really exceptional at what he does. Highly recommended.
- Jd Keser
(415) 766-0700
(415) 766-0700(650) 278-4011
(650) 278-4011(650) 235-4949
(650) 235-4949(650) 560-4500
(650) 560-4500Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
If you are looking for service in the San Jose area, please visit:
If you are looking for service in the East Bay area, please visit:
Garage door did not fit the opening. The height measured was off about an inch on top, leaving a gap on the top, and the width of the door was short of the opening, leaving a gap on one side. The measurements were off, or there door was not made according to the measurements. Installer had many issues, but not his problem.
- Jan Yagi