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Read what people are saying
about Precision Garage Door in:

San Francisco, CA

Precision Garage Door of San Francisco
has received 324 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brandon did a fantastic job repairing my garage door that had become tilted due to the cables becoming unwound. it's been 4+ years since the door was installed by PDS. He also replaced the rollers with better ball bearing ones, replaced a broken gasket, and lubricated the door. I can tell he has years of experience and my door is now happy and quiet and smooth.
Harry Chua
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

9/22/21, I waited a month to be sure my Garage Door was working properly. It is working fine & no problems. Service Technicians were professional & knew what they doing. Brandon, was exceptional, knew what he was doing. Thank you, Lou C
Lou C
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have seen your ads on TV and your trucks parked around the neighborhood where your employees are taking care of garage doors - this made us feel very confident about Precision Garage Door - This was our first time with Precision Garage Door Service and you have gained our praise. We will also tell friends about your Company. Jonathan was great from calling to confirm that he would be arriving shortly - through explaining what was needed on our job - through completeing the job in the time he said it would take- through showing us exactly what he had done -- we highly recommend Jonathan as a great Precision Garage Door Service Representative!
Eleanor and Bill Breite
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door stopped working on a Saturday. I called and Paul came within an hour. A few things were wrong (cables, rotator, rollers etc...) but it was as good as new in a coupe of hours. Lifesavers!!
Loretta
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was beyond helpful and thorough getting our garage fixed. He stayed till late in the night to get the job done. We were so impressed we had him come back to upgrade a few more areas of our garage. Highly recommend Paul.
The Reads
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service man was courteouss and friendly. Job completed in a timely manner.
Jeanetta Scott
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent repair job by Paul Brinkman after tech from another company said couldn't be fixed, need new door.
Harry Openshaw
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived and discovered the problem immediately. Fixed and were gone in 30 minutes. Well-done!!!
Linda Holbrook
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've had a couple of occasions to call for service on my old garage door opener and to install a new door after a home remodel, and Precision Door is far and away the best. Not only are their prices the most reasonable, but they provide far superior customer service than any other company I've called.
David Tripp
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m very satisfied with my new garage door that Gabriel installed. The door is a vast improvement, more quiet, durable, looks attractive and more energy efficient / high tech. Gabriel explained things thoroughly and arrived promptly and worked efficiently. My only issue was the lag time (to wait to get door installed) but I realize this is out of the control of precision. Other than that it was a seamless transaction from start to finish. I would strongly recommend going with precision for anyone considering replacing their garage door.
Wayne h.
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They explained to me in a very matter of fact way what was wrong with the closing mechanism and what my options were.
Torborg Lundell
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wanted to increase security for the garage door. There have been recent break-ins through garage doors in my neighborhood. I ended up having an automatic deadbolt installed that will prevent entry by unlocking the manual garage door release from outside. Though an expensive solution. it does provide peace of mind. I don't know why it wasn't suggested when the original garage door was installed (by another company). In addition, all the rollers were worn and replaced for a much smoother operation (and I'm sure, will be less wear and tear on the motor) The work was done well except there was no attempt to patch the dry wall where the wall was cut out to install the deadbolt or patch the opposite wall where holes were drilled for possible install. Considering the cost of the job ($900), I don't think it's too much to expect restoring as much as reasonable the walls that were drilled or cut open to complete the job. The installer was very knowledgeable and also set the garage door to automatically close after 10 minutes (a feature I wasn't aware of), so all in all this was a good experience.
Richard Newbold
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was courteous, friendly, knowledgable. He fixed my problem easily and did a complete inspection of the garage door and opener.
Barbara Boccaleoni
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars! Jonathan the technician called and came early on the same day the garage door quit working! He was professional, fast and very competent. I will use this company again!
J. Dalton
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was good, but cost of rollers at $30 each was way too high, even when accounting for labor. A 10-pack of rollers cost about $30, and I was charged over $400 for a ~45 min service call. Way too much.
Ken Galal
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision OVerhead service before and admire the excellent organization and their attention to detail and expertise They did a fine job of repairing the electric door system and on time and great work
Alyse Danis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was courteous and professional. He called 30 minutes prior to arrival. I like mostly that he took the time to explain the parts and how they work together to make the garage door operate properly. He recommended the parts needed to fix my garage door problem and he made the necessary repairs in a timely matter. It was an overall great experience!
Renee Otis
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and speedy repair from Tim. And he was extremely helpful in showing us how to fix the issue on our own in the future. Thanks so much!
Jennifer Kelly
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well I only received an unwritten quote/estimate for the 49.95 fee I paid, so I was not too impressed with the first impression of your company. Definitely customer service training is strongly encouraged. Good Luck in improving customer service.
Daisy Jimenez
A Response from: Freddy Cespedes

Hi Mrs. Jimenez, Thanks again for taking the time to chat with me. I'm glad we were able to improve your customer experience after our discussion. As per our conversation, keep an eye for the link to update your experience. Thank you for choosing Precision Garage Door! Regards, Freddy Cespedes General Manager

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairs that they did on my garage door was amazing i would be more than happy to recommend your services to my family and friends
Cheryl Taylor
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great JOB!! I highly recommend Precision Garage Door Service.
Sandra
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The job was performed smoothly and efficiently. The tech had knowledge of what he was doing. I had the hardware replaced due to old age. Works great
Francis Gadayan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service, on Time. Could not be better, Thanks.
Ernest Beck
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan came to repair our garage door and did a great job! The chain of our garage broke so he went over what needed to be replaced and did everything thoroughly and efficiently. Thanks Jonathan!
Renee De la rosa
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you, thank you! After years of an automatic garage door that was so noisy we are delighted with the door Brandon installed last night. We can’t hear it open and the house does not shake. I discovered your company as Brandon was doing an install up the street at my neighbors home. Brandon was very informative resulting in my calling you for an appointment. Thank you again Best Adrienne Hoyer I will be referring my friends to your site and will tell them to ask for Brandon. !!
Adrienne Hoyer
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door did not fit the opening. The height measured was off about an inch on top, leaving a gap on the top, and the width of the door was short of the opening, leaving a gap on one side. The measurements were off, or there door was not made according to the measurements. Installer had many issues, but not his problem.
Jan Yagi
A Response from: Pat Prendergast

Hi Mr. Yagi, Thank you for taking the time to speak with me. I'm glad we were able to get the correct section installed and improve your customer experience. As we discussed I am sending you a email with a link that will allow you to update your experience online. We appreciate you as a customer and thank you for choosing Precision Garage Door. Thanks!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After setting up to have our garage door opener replaced, was originally told estimate would be about $1100. Other company quoted us $996. We went with your firm because you were quicker to set appointment. After all was said and done, we had to pay more than just the motor, for springs, & bearings. Total bill ended up $1,729.51. That much and we only got 1 remote control, and had to pay additional for a keypad! Just felt a little nickel and dimed. System is supposed to work with our smart phones, but we have not been able to connect the system to our smart phones. Would have been nice to have that done before tech left. Have tried several times and have been going online to try to troubleshoot. Ordering additional remotes online now too. Tech was willing to sell us additional remotes that were twice as much.
John Espiritu
A Response from: Freddy Cespedes

Hi John, It was a pleasure speaking with you today! I'm glad we were able to touch base and improve your customer experience. As per your request I'll be sending you the link to update your experience/review online. Thank you for being a customer and for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sorry can’t remember the guy’s name that service my door. Very friendly and helpful inspected my made some replacements tightened up every nut. So quiet. Thank you I forgot your name
Michael Le jender
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so happy that I used precision door . There customer service is fantastic. You always get a person when u call and they strive to make the problem not a problem . Wonderful caring company.
Diane Debiagio
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, on time, good job. Very detail . I will highly recommend to people who need garage door service. Thanks to Jerry!
Katherine Tse
Service Provided:
Broken Garage Door Spring Repair
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