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Read what people are saying
about Precision Garage Door

Precision Garage Door of San Francisco
has received 768 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, polite, communicated what was needed, fair price, on time...would certainly refer to a friend, neighbor.
Barbara Mojis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision OVerhead service before and admire the excellent organization and their attention to detail and expertise They did a fine job of repairing the electric door system and on time and great work
Alyse Danis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was courteous and professional. He called 30 minutes prior to arrival. I like mostly that he took the time to explain the parts and how they work together to make the garage door operate properly. He recommended the parts needed to fix my garage door problem and he made the necessary repairs in a timely matter. It was an overall great experience!
Renee Otis
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and speedy repair from Tim. And he was extremely helpful in showing us how to fix the issue on our own in the future. Thanks so much!
Jennifer Kelly
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

$100 to pull out a nail that was preventing the garage door from opening. Tech was nice and gave useful advice, but didn't tell me how much it was going to cost before doing the work. Otherwise I would not have agreed. I can't afford $100 to pull out a nail.
Thoi Pham
A Response from: Freddy Cespedes

Hi Mrs. Pham, Thank you for taking time to speak with me. I'm happy that your customer experience improved after our conversation. We appreciate you reaching out and providing your feedback and also being open to updating your customer experience. Please keep an eye out for the link that will allow you to update your review as discussed. Thank you for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful service replaced our key pad very efficient.
Victor Tripp
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service and professional workmanship!! Johnathan and Mathew are to be commended for their knowledge and outstanding service!
Philip Spanjian
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jerry is a very knowledgeable and personable technician who is not only able to fix a problem but to make the fix understandable to a non door opener customer. I appreciated his thorough double check of the working of the opener 's working
Bob Mcdougal
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Well I only received an unwritten quote/estimate for the 49.95 fee I paid, so I was not too impressed with the first impression of your company. Definitely customer service training is strongly encouraged. Good Luck in improving customer service.
Daisy Jimenez
A Response from: Freddy Cespedes

Hi Mrs. Jimenez, Thanks again for taking the time to chat with me. I'm glad we were able to improve your customer experience after our discussion. As per our conversation, keep an eye for the link to update your experience. Thank you for choosing Precision Garage Door! Regards, Freddy Cespedes General Manager

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repairs that they did on my garage door was amazing i would be more than happy to recommend your services to my family and friends
Cheryl Taylor
Service Provided:
Broken Garage Door Spring Repair
1 2 3 4 5 Date: 05/19/2021
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt , friendly and excellent service . This is the third time we have used Precision and always 5 star service, including free return visit to refine a prior repair.
anon
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great JOB!! I highly recommend Precision Garage Door Service.
Sandra
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service at scheduled time. Technician was curious and very efficient. Repair was complete in less than one hour.
Robert Engel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The job was performed smoothly and efficiently. The tech had knowledge of what he was doing. I had the hardware replaced due to old age. Works great
Francis Gadayan
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a major repair on my garage door and Brandon /Sergio were the technicians. They did a wonderful job, repaired and installed a complete new functual system, no new door, but everything else. It runs so smoothly and I feel lucky to have called their employer, Inge Birwe
Inge Birwe
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After making an appointment, within minutes I received a call from Technician Jonathan Castro. He provided and ETA and arrived on time. After surveying the problem (Broken Springs), a full assessment was done of my garage door. 33 years and it appears that I change springs every 5-7 years. After speaking with Jonathan, I learned why. Jonathan estimated 1 hour to do the job, and he was done much sooner to my surprise. I checked for balance, and operation. Jonathan tightened all bolts/nuts as well. Job well done!!
Glenn Sylvester
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service, on Time. Could not be better, Thanks.
Ernest Beck
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan came to repair our garage door and did a great job! The chain of our garage broke so he went over what needed to be replaced and did everything thoroughly and efficiently. Thanks Jonathan!
Renee De la rosa
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

GOOD SERVICE. TECH MR. JONATHAN CASTRO AND THE OTHER GENTLEMAN ARE SO HELPFUL. GOOD SKILL. VERY FRIENDLY. REASONABLE PRICE. WILL RECOMMEND TO MY FRIENDS.
William Lo
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you, thank you! After years of an automatic garage door that was so noisy we are delighted with the door Brandon installed last night. We can’t hear it open and the house does not shake. I discovered your company as Brandon was doing an install up the street at my neighbors home. Brandon was very informative resulting in my calling you for an appointment. Thank you again Best Adrienne Hoyer I will be referring my friends to your site and will tell them to ask for Brandon. !!
Adrienne Hoyer
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kyle was the best! Very very happy with whole process for replacing our garage door opener.
Marie Frykberg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to give a good recommendation for your technician Phillip Nguyen. He has very good customer service skillS, and very good technical skills. He was able to detect the problem very rapidly, and corrected the problem. I was pleased for all the advice he gave me, and he was very patient when I asked him questions. He answered my questions very politely and explained the answers do my questions in a very detailed manner. I want to give Phillip Nguyen a FIVE STAR RATING.
William Tomlin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door did not fit the opening. The height measured was off about an inch on top, leaving a gap on the top, and the width of the door was short of the opening, leaving a gap on one side. The measurements were off, or there door was not made according to the measurements. Installer had many issues, but not his problem.
Jan Yagi
A Response from: Pat Prendergast

Hi Mr. Yagi, Thank you for taking the time to speak with me. I'm glad we were able to get the correct section installed and improve your customer experience. As we discussed I am sending you a email with a link that will allow you to update your experience online. We appreciate you as a customer and thank you for choosing Precision Garage Door. Thanks!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After setting up to have our garage door opener replaced, was originally told estimate would be about $1100. Other company quoted us $996. We went with your firm because you were quicker to set appointment. After all was said and done, we had to pay more than just the motor, for springs, & bearings. Total bill ended up $1,729.51. That much and we only got 1 remote control, and had to pay additional for a keypad! Just felt a little nickel and dimed. System is supposed to work with our smart phones, but we have not been able to connect the system to our smart phones. Would have been nice to have that done before tech left. Have tried several times and have been going online to try to troubleshoot. Ordering additional remotes online now too. Tech was willing to sell us additional remotes that were twice as much.
John Espiritu
A Response from: Freddy Cespedes

Hi John, It was a pleasure speaking with you today! I'm glad we were able to touch base and improve your customer experience. As per your request I'll be sending you the link to update your experience/review online. Thank you for being a customer and for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sorry can’t remember the guy’s name that service my door. Very friendly and helpful inspected my made some replacements tightened up every nut. So quiet. Thank you I forgot your name
Michael Le jender
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am so happy that I used precision door . There customer service is fantastic. You always get a person when u call and they strive to make the problem not a problem . Wonderful caring company.
Diane Debiagio
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, on time, good job. Very detail . I will highly recommend to people who need garage door service. Thanks to Jerry!
Katherine Tse
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

3/26/21: This was my 2nd time using Precision Garage Door Service. My 1st time was in Sept. 2020 when my garage door hinges needed replacement and my 2nd time was to replace my garage door opener. Both times were serviced by James Walker who did an excellent and efficient professional job making sure everything worked perfectly. I would definitely recommend using Precision Garage Door Service. Thank you.
Pearl Chan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called this morning due to the broken cable. The lady in the office scheduled a same day service. Brandon & another associate show up early afternoon. He explain clearly what needs to be repaired/upgraded & completed the job within an hour. Very professional job !!
Eddy Wu
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have my garage door repair today by Mario @ Precision door! Very nice guy , excellent service I’m very satisfied. Good work.
Salvador Pena
Service Provided:
Garage Door Repair
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