Read what people are saying
about Precision Garage Door

My door coils broke so I could not open the door. With the commercials I have seen on Precision Garage Door, I decided to call them to make an appointment. They have staff to answer the phone and an appointment was made for the following day. The installer was prompt and had everything he needed to repair my door and provided a one year guarantee. I recommend you use Precision Garage Door of Bay Area. They were great.

- Lorraine Myers

Bachir of Precision replaced the springs on my garage door and lubricated everything. He is very knowledgeable and personable. He clearly explained the issues with my system and gave me a choice of options. I chose not to have the entire system replaced--I'm kicking that can down the road--but he gave me a clear understanding of what can be done in the future. In the meantime, Bachir made it open and close much more smoothly and not bounce around as much as before. This will help me kick the can a little farther.

- Matt Gerhardt

Caleb W. The technician arrived on Time. Discussed with me what I want to do for his visit. He inspected the Opener and related hard ware. Replaced the broken spring and installed a new one. Lubricated all the track area. Tested the new installed items. Cleaned the area and leave everything in good order. He is pleasant, knowledgeable and efficient getting the job done. I will use them again for all future service.

- Fred Chow

The service technician arrived on time and was available within 30 from the time I called for help. He completed repairing my garage under 2 hours as stated during the consultation. I definitely will call Precision Garage again for my garage door repairs. Thank you for a great job.

- Maxine Cooper

Patrick is a good communicator. He called us when he is coming and gave us all we need to know about the new motor garage door. He is an asset to the company.

- Quezona Quinones

Paul was great!

- Robbin Keys

I called at 4:15 on a Wednesday afternoon and received service within 30 minutes. Caleb Winchester was our service technician and provided us with options for the job and was very helpful. Caleb was very personable and very professional in his work. I would recommend Precision Garage Door to anyone needing service. Thank you Caleb Winchester.

- Daniel Harrington

Moran provided great service and always got back to me quickly when I had questions.

- B D

Awesome place to do business with and great awesome and respectful employees

- Greg Watkins

Called Precision Garage Door for a repair. Caleb Winchester was the technician that was sent for the repair. Good communication on when the tech would arrive and repair was done quickly and in a professional manner. Definitely a technician I would highly recommend. P.S. Due to a misspelling of my last name I was not able to give a review to Patrick Leahy that completed a repair for us in 2025. I would also highly recommend Patrick for any kind of garage door repair you would need. I highly recommend Precision Garage Door!

- Gary G.

Socki was very knowledgeable and professional. I got the garage tune up and he show me where my garage door parts that were failing. I opted to replace what I was comfortable with. Socki was not pushy and didn't try and sell me anything I didn't need. He replaced everything in a timely manner. Very good service.

- Mike Miles

Excellent service.

- David Bradley

Caleb Winchester is fantastic. I was happy with the work he did, easy to talk to, so professional!

- GRETCHEN JACKSON

I had an excellent experience working with Moran Criveano. I had many companies to choose from but chose Precision because of her

- Beth Thurber

They came and fixed everything. It feels so good to have everything working again.

- Aleksandr Kuznetcov

Great service from Bachir Gharbi. He was prompt and and very thorough explanation of my different options.

- Kim La Rosa

Bachir did a great job. Professional. Clear instructions. Company was responsive and easy to work with.

- Bret Wilbur

Your man arrived on schedule, and demonstrated excellent knowledge and ability in dealing with our garage door. Fixed the setup so the remote operation function worked. Replaced the rollers, which were 18 years old, and relocated the handle. In and out in 30 minutes flat. Excellent communications via email.

- Dudley McFadden

We were able to get an appointment for an estimate just a few hours after making our inquiry. Moran Criveano came out and gave a comprehensive summary of what would be needed and what the options were. Later that evening the estimate was ready. Maren was pleasant, knowledgeable and thorough, which made us lean toward Precision even before the second estimate arrived. Communication leading to the installation was very good. Installation was done quickly and cleanly once some minor modifications were performed. The installers were friendly, efficient and professional, and didn't leave behind a single speck of dust.

- Basil Ayish

Sockounthier was very professional he installed a keypad to open our garage door showed us how to use it. He set up my Q on my wife’s phone and was on his way.

- Debbie Thomas

Not great. The garage door itself is fine & seems to be good quality. But the service I received was bad enough that I’d never hire them again. The consultation was fine. Then, the first installer showed up an hour after the scheduled window (no text / call from precision) and then told me it was measured wrong and they couldn’t do it. Second installer, also doesn’t show up during the scheduled window (despite receiving multiple appt confirmations). I then try to cancel our contract and get my deposit refunded. Then, 2 hours later, someone shows up and installs the door. Frustrating.

- Jennifer Long

Fernando is the best! Would highly recommend him for your garage installation

- bounce4christ

We felt pressured to make an immediate decision regarding a costly repair. When we expressed interest in obtaining additional quotes, we were informed that closing the garage door could cause further damage, effectively leaving us with the choice of either keeping the door open while seeking another provider or proceeding with the repair through this company. Although the technician completed the work efficiently, we were uncomfortable with the situation and the limited options presented, which made it feel as though we were compelled to move forward without the opportunity to explore alternatives.

- Evita Betpera

They were fast and easy, same day repair.

- William Bullock

Bachi was efficient and personable. Highly recommend.

- marie Delepine

Caleb was prompt, nice and knowledgeable.

- Elizabeth Hoover

We had a great experience with our garage door service technician. He was very knowledgeable, professional, and took the time to explain what was going on with our garage door in a clear and helpful way. He serviced the door thoroughly, made sure everything was working properly, and answered all of our questions with patience. It was clear he knew his trade well and cared about doing quality work. We really appreciated his honesty, efficiency, and friendly attitude. Highly recommend his service.

- Ba Knapp

Phillip was knowledgeable, friendly, did the job well & confidently. Highly recommend him!

- Terry Dong

We worked with Moran Criveano and the experience was seamless start to finish. We are delighted with our door and the installation. The pricing was transparent and we were kept informed every step of the way with the timeline and options. We will definitely use Precision garage door in the future and recommended them to our neighbors!

- Teacher Tara

I want to preface my review by saying Precision's dispatch and service technician were helpful, polite, knowledgeable and efficient. I appreciated the texts and ability to talk to a live person when something wasn't right. The reason for needing service was my garage door spring broke. After making an appointment with Precision, I had two men show up saying they were from Precision but I uncovered later that they actually were not. Somehow, these people intercepted my information and came to my home. When questioned they said they contracted through Precision but couldn't honor Precision's "labor is included in the cost of the parts" and kept telling me they'd call the main office. I did send them away after speaking to the dispatcher at Precision, but it was uncomfortable. I was eventually sent a text that Precision's tech was on his way with a picture of the technician, so that was helpful. For future, maybe their dispatchers could tell customers that Precision employees come in Precision trucks wity Precision uniform ahead of getting the texts. That would have helped my situation. When Paulino arrived he was knowledgeable and friendly. He very quickly told me I basically needed to replace every component related to my door, except the door and the opener. Pulley, cable, bearings, springs, rollers, etc. Now, mind you, I've never had my garage door maintained. I didn't know that was a thing. We use the garage as the main entrance and exit from the house. I'm not an expert on garage doors. I'm trusting vendors to be honest and to be helpful because they have the expertise. I would have appreciated him walking me through why he was recommending the replacement of all of the components so I was educated and had a clearer understanding. The job was $2200+. Yes, I got the top of the line parts. Yes, I got same day service. He did charge me for an extra part (an additional $50) that wasn't part of the price he originally quoted me. It would have been nice had he absorbed the cost of the extra part. Once done, he assured me my door and components will last another 10-15 years. They better!!! Again, the work was solid (although the door does squeak) and Paulino was very competent, friendly and helpful. No qualms with the quality of work. Clearer communication would have made me feel better about dropping that kind of money on a repair I originally thought would be a third the price. Follow-up: Rodney from their main office contacted me about the two people who showed up at my house, saying they were with Precision, but were not. He assured me they are looking into what happened. I appreciated that follow-up as that experience was disconcerting to say the least. He then followed up after reading this review to be sure he understood my concerns and helped educate me. He also changed my warranty to a lifetime warranty on all parts I purchased vs a 3 year warranty. Thanks Rodney!

- Stacy Valenta