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about Precision Garage Door in:
San Mateo, CA
Precision Garage Door of San Franciscohas received 157 reviews, averaging 4.81 Stars:
San Mateo, CA
Product:
Service Technician Team: Phillip Nguyen
San Mateo, CA
GOOD SERVICE. QUICK RESPONSE.
- William Lo
San Mateo, CA
My garage door opener was not working. There were quite a few things wrong with it or broken. Brandon was the service person that came out. He explained and showed me that the various parts of the old opener were broken and dangerous to leave as is. The sensors, rollers, spring, lights, motor all were out of code or broken. He installed a new opener that has so many bells and whistles. 2 new remotes, an external keypad, light sensor, wifi and app enablable. I am so happy with it. It really is the features that you appreciate. The new one is so quiet and I no longer fear that the door will fall on me someday. Thank you Brandon.
- Debra Giusti
Service Provided:
Product:
Service Technician Team: Brandon Brooks
San Mateo, CA
Due to a software glitch, our initial appointment was missed. When the tech failed to arrive, I called for an update. Once Precision realized the problem, they immediately sent another technician. Raul Duenas arrived in record time. We had a very tight timeline, but Raul indicated he could complete all the work in time. He successfully replaced our springs, and rollers and finished 30 minutes faster than promised. I am very satisfied with Precision and will continue to recommend them to my friends. Thank you, Leo Philip
- Leo Philip
Product:
Service Technician Team: Raul Duenas
San Mateo, CA
Outstanding service. Prompt. Helpful. Great to work with!
- Nancy Hawes
San Mateo, CA
Hello Called Precision, they had a mechanic available the next day, Jose called me in the morning, arrived promptly, reviewed the door issues we had, made informed advice on maintenance and adjustments needed, agreed to a fair price quote and Jose completed the work within 1 hour. Would hire again and again! Thanks
- Gerald Sui
Product:
San Mateo, CA
Salvador did an excellent job inspecting all of the operating parts for our 20-year old door for wear with safety in mind. We knew the opener motor had burned out, but he also checked springs, rollers, bearings and cables. We have an extra heavy solid wood door and many of the parts were worn and dangerous. He explained to us which ones were worn out and what had to be replaced. He was professional and did a great job installing a new opener and replacing rollers. The rest of the parts that were worn will be replaced during a second trip since they had to be ordered - unique to our very heavy wood door. Thanks for the excellent service!
- Dominic
Product:
Service Technician Team: Salvador Alvarez
San Mateo, CA
The rep was responsive and accommodating!
- Sophie Mace
San Mateo, CA
The technician, Moises, came to our home on time, introduced himself to us and immediately worked on replacing our old garage door. Everything, from beginning to end of the project, was done precisely how we wanted our garage door to look like. We are completely satisfied and their ad actually delivered!
- Enrique Landayan
Product:
San Mateo, CA
I choose the right company. Fabulous. Gabriel and Carlos were personal as well as highly skilled. A quick and easy A+ job.
- Duke Williams
San Mateo, CA
We can’t thank David enough for his professionalism and expertise. He was very communicative in when he would be arriving and explains to us our various choices. I had a lot of questions and he answered them all patiently. I highly recommend David! He worked overtime and during the rainy evening. Thank you so much!
- Jessica Haw
Product:
Service Technician Team: David Lopez
San Mateo, CA
Precision door is the best! They arrived on time (texted me 15 minutes before arrival) and did the doors installation perfectly. I live in an HOA so everything done on your outside property has to conform to HOA rules (lot's of them). Precision did everything correctly so no problems with them. Thank you so much! Sincerely, Harry Biedak
- Harry Biedak
Product:
San Mateo, CA
Jose was very professional in assessing and correcting my garage door issues. He is a credit to Precision Garage Door Co.
- Steve Wilson
Product:
San Mateo, CA
Quick and efficient, thank you
- Daniel Dadoun
San Mateo, CA
I was very pleased. Everything was explained to me so that I was fully aware of the issues and what needed to be done to fix the problem. Great job!
- Myra Chesley
San Mateo, CA
Precision Door Services returned our emergency call within 10 min. The door would not close due to malfunctioning cables. Their technician, Jose Brizvela, was at our San Mateo home within 45 min. from our phone call. Jose replaced the drums and cables within 30 min and the door was able to close. Jose also provided us with information on how to maintain our door which we appreciated. All work done at a fair and reasonable price. Precision Door and Jose are professionals who know garage doors and have parts available on the spot to fix real time.
- John Epperson
Product:
San Mateo, CA
Paulino did a nice job! He's now worked at my house twice. Thank you!
- Gavin Baugh
Product:
San Mateo, CA
Precision Door Service was quick to respond to our needs. The skilled technician who came was very pleasant, courteous, and ready to solve our problems. He was well trained and very knowledgeable; he explained what he was doing and the materials he was using to install the new garage door system. He answered all my questions, and when he left, I felt confident in his work and in my ability to use the new system. Helen
- Helen Kennedy
Product:
San Mateo, CA
Alex called 30 minutes in advance and arrived accordingly. He articulated options and guided me to the appropriate decision with best options for service and cost. My door needed an annual maintenance which it had never had since install in 2019. He went to work and did a thorough job. Explained what he did & what to do if I ever I needed to close door manually at the panel . Very pleasant, efficient technician.
- Nancy Eagan
San Mateo, CA
I was very disappointed in the service. I called and asked for advise to set my remote app on my Iphone. Instead they sent out a tech. He was no help and refused to give any advise. He was very rude. I was chaged $70 for no help or advise. I will think twice before I call again
- Arlan Kertz
Hi Mr. Kertz, I wanted to thank you for sharing your customer experience and taking the time to chat with me. I'm glad the rebate already went your way. Please feel free to update and or remove your feedback if you felt that your customer experience improved. Thanks! Freddy Cespedes General Manager Precision Garage Door
Everything taken care of. Thanks for the credit. Great response and contact.
San Mateo, CA
I had them adjust my chain last year & they did a good job so when my spring broke, I called them again based on my previous experience. The 2 techs were professionals & answered all my questions although I think the parts replaced were a bit pricy based on what I see out there.
- Arif Suchedina
San Mateo, CA
We wanted to thank Lorenzo Baylas for his great work that he accomplished in transforming a broken 1993 garage opener into a modern system that really impressed us. The new features are incredible and everything is QUIET.
- A. & P. Meyer
Product:
San Mateo, CA
Really appreciate the timely and great service. The door is working smoothly and quietly now!
- Xiaobing Li
Product:
San Mateo, CA
Today Kyle came out to repair our garage door. From the very beginning he was nothing but fantastic. He was kind, polite, and respectful. He was knowledgeable about his work and did everything he could to find a solution to our problem. When one thing that work he tried another. He also took the time to explain to us every step and why it worked or did not work. He seemed to enjoy his profession which made it all better. He did not try to treat us as though he wanted to jack-up service/cost as high as possible. Instead he just searched for solutions. We were completely impressed by him and the company. We recommend this company without reservation and we particularly recommend Kyle!
- Jane Williams
San Mateo, CA
My appt was set for 11/18 from 2-10pm. I rec'd a call at 230pm that the tech would not make it as he ran into some issues & would re-schedule for 11/19 & offered to waive the $49.95 fee which I accepted as the door was still operational. Tech was supposed to be Kyle. The tech Kyle arrived on 11/19 & said that he did not know anything about the appt from 11/18 & did not have me on his schedule for 11/18?? Anyways Kyle did a good job & my chain was bent that may need to be replaced sometime in the future. Ok for now as other options were too pricey.
- Arif Suchedina
San Mateo, CA
Jonathan did a great job. Our garage springs broke on Sunday morning. We called around 6:45am, and Jonathan arrived around 8:30…a few hours later problem gone. Very efficient and professional. He explained things and reviewed maintenance techniques. A great job. Thanks Jonathan!
- Maria Campodonico
Product:
San Mateo, CA
Very happy with the service. Used precision Garage Door before and we get a fast and great service every time. Thank you!
- Al and tova Levy
San Mateo, CA
After our very old overhead garage opener failed I called Precision. Technician James Walker was at our house the same day within the window of time that we agreed upon. Within 1 1/2 hours the motor was replaced and at a price that was below what I had expected. I am very pleased and recommend this company.
- Joseph Montalbano
Product:
San Mateo, CA
I was very satisfied with the service; however, they arrived around 8:30 pm, later than scheduled time from 4:00 to 8:00 pm.
- Simin Fardeen
San Mateo, CA
Outstanding service and professional workmanship!! Johnathan and Mathew are to be commended for their knowledge and outstanding service!
- Philip Spanjian
Product:
(415) 766-0700
(415) 766-0700(415) 367-3133
(415) 367-3133(650) 278-4011
(650) 278-4011(650) 235-4949
(650) 235-4949(650) 560-4500
(650) 560-4500Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
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If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
If you are looking for service in the San Jose area, please visit:
If you are looking for service in the East Bay area, please visit:
Excellent Garage Door Service by Phillip from Precision Garage Repair I recently had the pleasure of working with Phillip from Precision Garage Repair, who delivered exemplary service from start to finish. I called last night at midnight because the cable broke, and the brackets looked bent. To my surprise, someone actually answered, and they sent out Phillip just 8 hours later. Phillip quickly evaluated the situation and noticed some major damages. His expertise was evident as he efficiently carried out the necessary repairs while I was working on another project in the garage. Not only was Phillip highly knowledgeable, but he also demonstrated a remarkable level of professionalism and courtesy throughout the process. He took the time to explain the problem in detail, offering valuable insights and preventive tips to ensure the longevity of my garage door. One of the most impressive aspects of his service was the speed with which he completed the work. Despite the complexity of the issue, Phillip managed to fix it in record time, minimizing any inconvenience for me. His prompt and efficient service is truly commendable and left me thoroughly impressed. In summary, Phillip from Precision Garage Repair exemplifies excellence in his field. For anyone in need of swift, professional, and expert garage door services, I highly recommend reaching out to him. He has certainly earned my trust and gratitude for providing such superior service. Giancarlo
- Giancarlo Foti