Excellent job up- grading and replacing all parts on my garage door. Used them previously for maintenance work.

- Jan Yagi

I would not select any other company. They are always easy to book, on time and do excellent work.

- Ann Shadwick

I had an emergency situation and they came out on a Saturday-same day service- within the timeframe stated. Excellent technician and excellent service. I highly recommend.

- Angie Sagastume

Mr Abad was late for our San Francisco appointment due to traffic he said and phoned. When he arrived he immediately said our spring was new (it wasn't, was over 50 yrs) and noted all our bearings/hinges were loose and needed repairs (over $2200), He wrote up but did not give us a written estimate nor were we able to ketone later by phoning. He did fix the flickering connection between the left light and our motor which was one of the reasons we called your firm. When we asked him to program the two portable key pads we had bought for the motor he said that would be $99 for extra labor! We chose not to pay that. At that point we were done and paid our bill. I was not satisfied with the high priced sales approach. Later I got your email offering a new garage door for over $4000. We have an alternate price from Automotive Garage Door for 1900 if we want to do it and we will have him program the key pads and check the bearings.

- William Elsbernd

Thank you for your prompt response and helpful information. I’m looking forward to receiving the estimate for the work and proceeding with it.

- Procoro Rodriguez

Best Service Best Prices Best Discount

- Eric Yee

Feeling ripped off. I got a new garage door installed by Precision Garage Door on 11/25/2020. The new door install was great and I was very satisfied. Yesterday on 10/20/2023, my garage door would not close. A technician came out and said that I needed a ton of new parts. The garage door was fixed in about an hour which was great but the repair costed more than the brand new door!! Brand new door and all parts were $1808 on 11/25/20 and the repair on 10/20/23 came to $1872. Spoke to two buddies who do this work in different states and said that I totally got ripped off and that is how I feel.

- Sam Rhodes

Hi Sam R., I was reviewing our online experiences over the weekend and came across yours. We are very sorry for your terrible experience and want to make it right for you. Including a courtesy rebate and understanding what happened. I've tried calling a few times....Is there a good phone number we can reach you to have a brief talk? If easier, you can call us at 510-785-9195 and ask for Freddy. Should take just a few minutes to try to make things right. We want you to be happy and want to make things right for you. Thank you for your consideration.

I was EXTREMELY pleased with my experience with Precision Garage Door Repair from my first phone call. My repair person, Mr. Abad, was very knowledgeable, professional, and courteous. He knew exactly what needed to be done and repaired the door to perfection in very little time. I was ever so grateful. I would most definitely call Precision Garage Door Repair (and Mr. Abad) again in the future, if needed. Also, I would most definitely refer EVERYONE needing TLC garage door repair contact Precision Garage Door Repair (and repair person, Mr Abad)!!!!!!!!

- Charlene Mcgee

Sheridan was timely, quick & efficient at diagnosing and correcting the broken garage door. Thank you.

- Paul Kim

Garage door failures are not easy; stressful on everyone and completely puts an end to any plans. From call to schedule, Precision was on it, and ready same day to fix the issue. Once senior tech Sheridan Abad showed up, the assessment and repair was complete in under two hours! Drums, cables, tension springs, improved new rollers, the works! The expense was not small, as expected, but the satisfaction was immense. Sheridan was kind, comforting and did the job better than when it was first installed. Thank you!

- Mike Flocchini

The spring on our garage door broke in the late afternoon and we needed someone to repair it so we could put our car in the garage before going out of town. Our handyman recommended Precision at 3:30pm. By 5:30pm Sheridan Abad showed up, assessed the situation, gave us a quote and replaced the coil and hardware in under an hour. Sheridan was fast, courteous and professional. We will call Precision anytime we have any garage door needs again!!!

- Beverly Benson

The technician came and told me he does not fix swing door entry gates. This is what I had told precisely when I made the appointment. So all in all very disappointing experience.

- Satish Kamatkar

Sheridan did a very good job. Also, he is very nice and friendly.

- Jimmy Wong

Sheridan did a great job. Clear explanation of what was wrong and what needed to be done, and he went right to work. Done within an hour and it all looks good. Very happy with the service.

- Kurt Duecker

this was for estimate only the person that dame for the estimate is a real thief, he told me that I needed a new motor and new springs new doors and many other small things I was able to find someone to fix the problem the new person told me that the motor is working no issues other then it was jammed the only problem with the door is the bottom part he was able to replace only the bottom part he told me the spring nothing wrong with it no need to change now everything is working as it should and I paid 1/3 of what your service person wanted to charge me I will never recommend your company

- Awadalla Awadalla

Hi Mr. Awadalla, I'm sorry to hear about your customer experience. We like to have happy customers. Feel free to reach out to me if you like to chat about your experience and see if there is anyway we could improve on it. You can contact us at 510-785-9195. Ask for Freddy. Thanks! Freddy Cespedes General Manager Precision Garage Door

Sheridan was one of the most helpful people I've ever worked with in the service industry - so much so that I asked him if he fixed anything else besides garage doors because he was such a pleasure to work with. He replaced the spring, the torsion tube, the bottom brackets, both drums, and re-aligned the sensors, all of which he explained to me the purpose and the price for each while giving me options for what I could replace now vs. later based on my price tolerance. He was communicative, prepared, educational, patient, and was so fast to both diagnose and fix all of the issues. Sheridan is a gold standard in the service industry and hire him any and every time.

- Jennifer Bow

Sheridan Abad was our very prompt (called in advance of arrival), friendly, knowledgeable (explaining estimate, problem, etc.), well handled/managed repair work from start to finish. And very neat-no mess at all. Thank you so much Sheridan, and Precision Door Service for being so professional and helping us “in a jam….!” ????

- Nicole Welch

I could not open my garage door and could not use my car. Precision arrived promptly on the scheduled time, identified the problems and provided excellent repair service. I definitely recommend them and would call them again.

- Dorothy Mcmath

Same day service and quick work

- Tim Chenette

We are very happy with the service we received from Sheridan (technician) and Precision Door Service. He gave us options before making our final decision & was very knowledgeable Absolutely, will be referring our family & friends.

- Melissa Fillipo

The technician was courteous and professional. He called 30 minutes prior to arrival. I like mostly that he took the time to explain the parts and how they work together to make the garage door operate properly. He recommended the parts needed to fix my garage door problem and he made the necessary repairs in a timely matter. It was an overall great experience!

- Renee Otis

Well I only received an unwritten quote/estimate for the 49.95 fee I paid, so I was not too impressed with the first impression of your company. Definitely customer service training is strongly encouraged. Good Luck in improving customer service.

- Daisy Jimenez

Hi Mrs. Jimenez, Thanks again for taking the time to chat with me. I'm glad we were able to improve your customer experience after our discussion. As per our conversation, keep an eye for the link to update your experience. Thank you for choosing Precision Garage Door! Regards, Freddy Cespedes General Manager

I'm so glad my aunt gave me this number to call Precision Garage Door service. Yesterday I noticed the garage door not opening and closing properly. I called this morning and was able to have a technician come to my house at 10am. Sheridan, my technician, diagnosed the problem and completed the job efficiently. He was professional and friendly, followed COVID precautions. I am pleased with the work he did in such short time. I definitely recommend and would use Precision Garage Door service again. Thank you!

- Charize Marchant

Great customer service and professional installation. Al came to give me an estimate, I thought I needed a complete opener assembly and a new door. He was very thorough and told me that my door was fine, just one panel needed replacing and recommended that I use a carpenter to fix that rather than replace the whole thing. The opener had stopped working suddenly (it was ancient), but when Al arrived it was working again - he was totally ok with that and talked me through why it might be intermittent. I decided to go with Precision because he was so honest and thorough. Sheridan came today to install the new opener and did a great job. There were some special conditions within my garage, but he adapted to them easily and I am very pleased with the results. Overall, I would recommend Precision Door highly.

- Rich Lechner

Sheridan did a great job very pricey

- Tim Manning

Called Monday morning, and was able to get an appointment with a technician arriving between 8am - 12pm. Great that they're flexible. I would give them a 5 star for having time slots. But technician actually arrived about 12.45pm - even though he called around 11.45am saying "he's on his way". So had to drop down to four stars.

- Joseph Wong

Sheridan was very prompt and completed the job in record time, I’ll definitely recommend him to friends and family for future services.

- George Kwong

I will not pay your bogus company a dime. In fact I am reporting your company to the BBB, Yelp, and ABC 7 on your side. Your Technician came here and was here all of 5 minutes. I expressed I wanted the LOWEST price and that I and unemployed. Within those 5 minutes he said $2,200 to fix my door, that was his LOWEST price. He said I would need EVERY part of the door NEW. I told him to get out of my house IMMEDIATELY. $2,200 was the lowest price? HE DIDN'T EVEN PUSH THE GARAGE DOOR BUTTON!!! Well, I called a different company for a second opinionpany to the BBB, Yelp, and ABC 7 on your side. Your Technician came here and was here all of 5 minutes. So I called Best-and-Local Garage door service for a second estimate. Their Technician Ben came hit the garage door button and the door WORKED. So he just did a minor sensor alignment and he felt bad having to charge me less that $200 size he didn't repair anything. AMAZING I will never consider your company for anything. I recommend Best-and-Local for everyone. Phillip Hernandez

- Phillip Hernandez

Our garage door would not open or close. I called for a technician. He came out promptly. All he did was move the sensor 1/2 inch and charge me $113.95. ($89 for labor to twist the sensor 1/2 is OUTRAGEOUS! plus the service fee) I will NEVER use this company again. He could have told me it was out of ailment and I could have made the decision to fix it myself or have him fix it. He did not tell me the what the problem was. Very deceiving. Even the a/c repairman that was in the garage fixing our a/s at the time was shocked at what transpired.

- Dolores Chen

After looking for reviews line that really impress me I contact precision. Sheridan was amazing. Professional, on time, explain me all the details. 110% work well done and 11% customer service.

- Orna Carroll