Precision Doors has a 5 star customer service . Jose today 12/30/24 figured out how to resolve the weather stripping issue on my garage door . He is so patient , professionally trained and very nice . Thank you for the great service ! Mary

- Mary Los

If you have a garage door problem I would highly recommend calling Precision Garage Door. Last Saturday one of the springs on our 40 year old 350 pound double garage door broke. Since it was Saturday morning and the weather was terrible (mistaken tornado warning day) we assumed we would be out of luck for several days. We called Precision Garage Door and got a person (not a recorded message!) and a service call was scheduled with a one-hour ETA. Sheridan Abad arrived promptly and did a detailed inspection of the door. In addition to the broken spring, he identified a fraying cable and several hinges with hairline cracks. Due to the age of the door, I decided to replace many of the integral parts to avoid future problems. Sheridan worked diligently and explained what he was doing. I appreciate his patience in letting me watch and ask questions. It was a lousy wet day and Sheridan never complained and finished the overhaul of our door in a couple of hours. Great company and great work by Sheridan.

- Wade Hong

Our garage door of 20 years gave out on us two days ago and Jose came to our rescue. He explained what is needed to be done and provided a quote immediately. He is very friendly and completed the job within an hour. We are very happy that we called Precision.

- SL

We were very happy with Phillip's work. He was prompt, courteous, and very professional.

- Florence Gresh

Instead of calling for cheap services, call this one and definitely fix and get rid of your problems! Very professional.

- Fernando Nardes Bremer

Joel was my representative; he was extremely helpful and professional. He was a pleasure to work with and very helpful in explaining what needed to be done and showing me how to maintain my garage door. Thank you Joel!

- Audree Granieri

Raul was super! We are very pleased with his work.

- Sue Sartor

Service was excellent, technician Paul Brinkman, was thorough explaining the issues and how to resolve them. I highly recommend Precision Garage Door Service. Thank you, Joseph Uzeta

- Joseph Uzeta

My garage door opener was not working. There were quite a few things wrong with it or broken. Brandon was the service person that came out. He explained and showed me that the various parts of the old opener were broken and dangerous to leave as is. The sensors, rollers, spring, lights, motor all were out of code or broken. He installed a new opener that has so many bells and whistles. 2 new remotes, an external keypad, light sensor, wifi and app enablable. I am so happy with it. It really is the features that you appreciate. The new one is so quiet and I no longer fear that the door will fall on me someday. Thank you Brandon.

- Debra Giusti

The Tech was on time, friendly, very knowledgeable. Great job.

- Mark Bauer

Due to a software glitch, our initial appointment was missed. When the tech failed to arrive, I called for an update. Once Precision realized the problem, they immediately sent another technician. Raul Duenas arrived in record time. We had a very tight timeline, but Raul indicated he could complete all the work in time. He successfully replaced our springs, and rollers and finished 30 minutes faster than promised. I am very satisfied with Precision and will continue to recommend them to my friends. Thank you, Leo Philip

- Leo Philip

I called to schedule work on my garage door and Mario arrived about an hour later and completed the work the same day. I explained to Mario that I needed a new opener and a physical lock that would prevent the door from opening if someone drilled through the door and pulled the release cord when trying to break in. Mario inspected the door and recommended replacement of the spring with double springs and replacement of the roller mechanism, both to make opening of the door easier with less strain on the new opener. I agreed. I couldn’t be happier with the quality of the work. The door used to rumble up and down and slam into the pavement to close. Now it quietly glides and gently sets down. It automatically triggers the physical lock upon closer and automatically removes the lock before opening. Very nice, great work.

- David Grant

Sheridan arrived within one hour of my calling for help. There were a number of parts that needed to be replaced because my door was installed many years ago. He did a super job and did it quickly. The door operates perfectly now and is much quieter now when it opens and closes.

- Paula Steinway

Thank you Salvador and Precision Garage Door Service for being very prompt, courteous, and providing excellent service! From arrival to quote to explanation and performing and testing the necessary work, the experience was pleasurable and without worry. Will definitely consider you on my next garage door upgrade. Thank you!

- Eli Felicitas

I found the technician a pleasure to work with, he was professional and a straight shooter regarding what was needed to have the work done. Pricing was very fair, and the work that had to be done was done as quickly as possible. Setting up the appointment was done with one phone call as well.

- Steve Nitenson

Everyone I spoke with on the phone or in person were knowledgea ble, polite, professional, and extremely helpful. The technician was very helpful. I would highly recommend your company to others.

- Liam Hennessy

When the garage door wouldn't move down we called Precision, who installed things for us. They got us an appointment the same day. Our tech arrived on time and was able to confirm that the spring was wearing out. He replaced both the spring and the rollers so everything works great again. He checked out the system, reminded us how to lubricate the door and told us that if we feel we want an annual check on our older Opener system, we can call to get an appointment. That sounds like a good plan! We are very pleased and grateful for their super response to our problem.

- Kathe Gust

We are very happy with the service. It turned out we did not need new garage doors since our original cedar doors are in exceptionally good condition, especially for their age. We needed a new garage door opener and replacement parts for 2 garage doors since ours were both failing after years of use. We still need to set up our doors to open and close remotely. Al and Brandon were extremely knowledgeable. Brandon did a commendable job for the work on 2 garage doors. From the time we called for a consultation until the work was completed, our experience with everyone was very professional.

- John Butler

Tech was on time, friendly, knowledgeable, and informative. Gave insight to issues I didn't know I had and how to deal with them.

- Douglas Bowlus

We only call Precision Door and always receive prompt, courteous, professional service. Today, Phillip arrived early, quoted the problem, fixed it all, used tablet for billing, etc. Excellent!

- Reba Goford

Excellent, same day service by courteous and professional technician. I was given a clear explanation of the problem, my options and costs. We are a repeat customer and will continue to use Precision Door. Highly recommended.

- Martyn Crew

James was amazing! Precision garage door was able to provide same-day emergency service and James showed incredible patience and kindness while installing a new garage system for my elderly mother. He took the time to explain everything clearly, ensuring she felt comfortable and informed. Their professionalism, care, and ability to accommodate us on such short notice made all the difference. Highly recommend for exceptional service and a personal touch!

- Chris Pham

Excellent service !!!!!

- Anna Ruiz

Salvatore came out on a Sunday. He was extremely efficient and professional. He explained what was wrong and exactly what he would do to do to fix the problem

- Mona

Great prompt service. Salvador Alvarez did an excellent job, gave clear information, explained repair options in detail, and was pleasant and friendly!!

- Joe Milner

Early morning called. Pleased with the appointment, same day job. The technician, Mario was very helpful and professional. Mario arrived on time. Examined the whole door mechanisms and cables. Replaced broken cable and door torsion spring due to rust. Recommend other suggestions for future repair. I will use Precision Garage Door again .

- Howard Wong

Excellent service!!

- Steve Van Fleteren

I used them because of Diamond Certified was very satisfied with the service and quick service response.

- Bob Spinosa

The guy who did our service was fabulous! Last name Nguyen. He deserves a raise. Really interested in help us problem solve...

- Mark Akeson

Nathdaniel was prompt, competent and highly professional. He did a great job on my garage door and Genie opener. I could not not recommend him highly enough.

- Bruce Leung