Overall a great experience. Carlos Larias was very professional. He walked thru what needed to be done, reviewed my options and executed the work with diligence. What he thought would take about an hour took longer and I appreciated his work ethic. I wasn't aware that work on garage doors could be so expensive. That being said, I don't mind paying for quality work and swift response.

- Yoon Ha

I know that the service performed only states Spring Repair but in the end it was a complete mechanical rebuild. Springs, Rollers, Cables and Drums all needed replacement, mostly because when they were installed some of the parts were put in backwards! It was the first thing Brandon noticed when he walked into the garage. Of course we didn’t know that the noise the garage door made wasn’t normal until we heard it after the repair was complete. Brandon was clear and concise, explained everything in advance and also installed a part of the door that had never been installed in the first place. I admit to “sticker shock” when we first heard the total price but I believe that price also includes peace-of-mind that the job has been done right by professionals who stand behind their work. Most importantly, they arrived on time, and with all of the equipment needed to complete the repair in the same visit, even though it was more extensive than first thought. I hope to not need them again (in the best possible way of course) but Precision will continue to be our first call if something goes wrong, and we’re happy to recommend them.

- Walter Bowman & Russ Parker

I was extremely happy with your service. I am a 72 year old living by myself so was so stressed when my garage door would not close. Paul was amazing, so professional and helpful explaining everything to me. The job was completed just in 30 minutes bringing my peace of mind back. I have already shared my confidence in your company with friends and family. Thank you

- Kathy Candito

I called to have my broken garage door springs replaced at 8:30am and everything was done before noon! Raul, the service technician called about 30 minutes before arrival.He did a thorough inspection and the job was done within an hour. Thank you Raul a 5 star service!

- Glick Manaquil

Hello Called Precision, they had a mechanic available the next day, Jose called me in the morning, arrived promptly, reviewed the door issues we had, made informed advice on maintenance and adjustments needed, agreed to a fair price quote and Jose completed the work within 1 hour. Would hire again and again! Thanks

- Gerald Sui

James W. solved our problem with our garage door not closing all the way before starting to go back up. He adjusted the tracks, put in a few new brackets and replaced our 12 wheels, among other things. Our wooden door now works perfectly. Most important was he could tell we didn’t need a new motor (something that a competitor had earlier told me) which saved us quite a bit of money.

- Julie Shanagher

Always feel confident when Precision Door is at my door. Very qualified. Easy to make an appointment- same day service like no other.

- Jennifer Jeffries

I was very pleased with the service provided by Precision Garage Door of San Jose. They came the same day, explained the problem, and offered me options to repair current problem. Technician Bashir was very knowledgeable, thorough and efficient. He also gave me pointers on what I could do to prolong the life of the garage door. Thanks.

- J Lucey

Very quick response and the technician was helpful and knowledgeable. Great Service!

- Julia Sanders

Technican was very helpful and explained everything to make an informed decision.

- Lynne Mosley

Salvador did an excellent job inspecting all of the operating parts for our 20-year old door for wear with safety in mind. We knew the opener motor had burned out, but he also checked springs, rollers, bearings and cables. We have an extra heavy solid wood door and many of the parts were worn and dangerous. He explained to us which ones were worn out and what had to be replaced. He was professional and did a great job installing a new opener and replacing rollers. The rest of the parts that were worn will be replaced during a second trip since they had to be ordered - unique to our very heavy wood door. Thanks for the excellent service!

- Dominic

I called at 4:45 pm after our garage door broke. A very professional repairmen, Paul Brinkman, arrived by 5:30 and repaired the door. The process was quick and effective. Their customer service was extraordinary.

- John Durrett

The same day service was great

- Dennis Koenig

Jose, did a great job a real PRO.

- Mike King

Brandon was outstanding he explaned everything that was wrong and fixed it quickly and efficiiently Thanks Brandon Ken Dito

- Ken Dito

Brandon is the best! Super professional, very knowledgeable, and thorough. He took the time to walk me through his observations on why my door needed adjustment. I highly recommend this company. You will be in good hands if your professional is Brandon.

- Kirk Hayes

We had used Precision before and will continue to use Brandon. He's very knowledgeable and fixed our problem with our garage door each time, big or small job.

- Lilly Low

Good service. I would definitely use them again.

- Diane Poston

I have used Precision Doors several times and have never been disappointed. I highly recommend them for their prompt and professional service. My last request for service was yesterday 7/4/24 and Phillip was the technician who responded. He explained in detail what the problem was. He was very professional and kind. He did the job and cleaned up afterwards. Something l appreciated.

- Patricia Thayer

Brandon (Brooks, I think) was fantastic (again). This is the second time in 4 years when Brandon came to our rescue. He was on-time and, based on what I described as the problem with our garage door opener, knew almost instinctively before he got started what to look for. Needless to say, he resolved everything in about 30 minutes! So, he’s very efficient in addition to being very professional and friendly. If I or folks I know ever need a garage door/opener or repairs to one, I would highly recommend Precision!

- Marshall Lim

James Watson did a fantastic job. He was friendly, professional and courteous. He accessed and solved my issues and I'm pleased that I called Precision. I was able to get a same day appointment and, ended up cancelling my scheduled next day appointment with your competition, I'm glad I did. Thanks James

- Stanely Douglas

My car was trapped in the garage due to a broken spring. Booked a same day appointment online and received great service. The technician, Bachir, arrived right at the beginning of the service window time and provided me detailed information about the issue. He taught me so much about the garage door! It's clear he loves what he does. The work was prompt and professional. Highly recommend Precision Door Service and their team.

- Linsey Fox

Selected your company due to high ratings. Brandon did a wonderful job, addressed all my concerns and completed the repairs, upgrades, servicing in a short time! Knows what he’s doing and was even able to suggest a possible resolution to a long term water issue in the garage. Very impressed and grateful for his expertise. Your company has become my go-to for garage door problems! Many thanks.

- Nancy Young

I want to say before making any remarks about Mr. James W, it is usual for me to reply or remarks on a person job performance. I found Mr. Jame to be an exceptional employee. He represented your company in a most professional way. Mr. James W intelligent and job performance earned a score of 10+ from me.Mr. James W job performance was excellent and the results, were done in a timely manner. Mr.James knowledge of the job and explaining to me was clear and informative information. Mr. James W is an asset to your company. I thank Mr. James W for a job well done. I will refer your company in the future to interested people who need services that your company offers

- Maudie W

Our garage door needed repair and Travis from Precision Door changed all except the door itself. He and his young assistant installed all the new parts on the same visit. They did a great job.

- Gita Vaish

Fast service, fixed the problem

- Nick O'neill

Service Team was professional and fast. I made the appt and the service was completed within the day.

- Scot Terry

I needed new garage door motor and called Precision garage door because last service I had with them was really good. I asked same guy before but he wasn’t there anymore and Ian came. He called me before he comes and explained everything I need to know and installed new motor with in 2 hours. He was so professional and easy to talk to… I recommend this company to anyone. Thanks Ian!

- Sam Mekaru

Great service! a real human to answer the phone (on a Sunday!) and in less than 2 hours, Mario was at my house to replace the spring on my door. Couldn't be happier. Ruth O.

- Ruth Otey

I came home from giving a golf lesson and our garage door wouldn't open. It went up about a foot and stopped. My wife and I were finally able to get it open so I could park my car. We have your decal right by our opener switch so I called the phone and promptly got a representative who was fabulous. Never expecting to get the door fixed on a Sunday, she said your company could be at our house in an hour or so. She was courteous and a pleasure to speak with. She said the tech would take a look at the problem and then give us an estimate. WOW!! That's great service. In about a hour or so Paul showed up. He was great. Very polite. Extremely professional. He told us he thought he knew what the problem was and after a few minutes came back inside and gave us three options. We chose OPTION TWO because the OPTION THREE didn't see necessary. Our motor was working but it wasn't the latest model. We gave Paul the OK for OPTION TWO which included new parts and new rollers. The estimate was very fair. We simply couldn't ask for a better experience. The whole "thing" from start to finish took less than three hours and now we have a perfectly working garage door that is guaranteed for three years. We are very, very happy with your company and the excellent service you provided and special THANK YOU TO PAUL for a job well done. Thanks again.

- Lou Lazarus