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has received 1872 reviews, averaging 5.00 Stars:
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Novato, CA
Caleb was on time, gave me 3 options for fixing our door and got the work done quickly. He was professional and thorough.
- Abby Koniaris
I call for a broken spring replacement and the pre inspection the technician and recommended replacement of the two springs , two broken hinges and replacing the bearings. Then he released the garage door from the trolley to test the motor. He asked me push the button to activate the motor The technician said have you noticed the worm drive moving slow.I told him, I did notice it. The technician did not take the cover of the motor to inspect the motor to determine why the worm drive was moving slowly.Then he gave me estimate which was way over priced. The technician gave me two estimates. The first one was for the two spring , 3 bearings and the center coupler. Then said, the garage door opener needed to be replace which was basically 2, 000. I told there is nothing wrong with the motor. The technician seem be very efficient and just wanted sell me something that I did not need. The technician test the door and ask wife to push button for him. When she push to activate the motor it was humming and did not work the first time.When did not work he said, don't tell it is motor while my wife was in the garage. He unattached the the latch from the trolley Then it work 4 times and he went on his way.Serveral hours later I push the button and it did not work. I took off the cover and notice the capacitor was leak oil which is for jump starting the motor. I purchased a capacitor for 17 dollars which solved the problem instead unnecessarily spending 2,000 dollars for the garage door opener. I wouldn't recommend Precision Garage door company to anyone. I attached a photo of the the bad capacitor which very easy fix.
- Brian Daniels
I received Excellent customer service today from the technician, Carlos, that came out to Tune up my garage door. Thank you. Tim S
- Bus Dude
An all around excellent experience with a very professional company. Better than that …our technician Aaron Butcher is highly experienced and is wonderful to work with. He explained every detail about our new garage door opener and springs. He was very honest and communicated clearly with us about how to maintain our new opener and when to service the unit and garage door parts. He further was patient with us and was very clear with the options we had and the costs involved. Despite the conditions of 110 degrees in our garage he was methodical in installing our unit. Very fair pricing and new factory parts. My wife and I are very pleased with Precision and their terrific employee Aaron Butcher. Precision is now our go to garage repair company and we highly recommend them for all of your garage door needs. Thank you and 5 STARS
- Rick U
Knowledgeable and friendly he answered all my questions, investigated the issues and made recommendations. Excellent experience
- Janet Sigler
Miles was great! A pros pro! Excellent job!
- M C
A great job. Friendly and professional!
- Chas Shuckhart
Professional great service
- Pamela Lewin
A very positive experience with the assessment, recommendations and replacement of the whole unit. Very professional and they know what they are doing.
- Joseph Agtane
These guys are great. They know the business for sure. Quick service and recommendations to keep our garage door opener running smoothly for years.
- Jon
Bashir was great! On time, curtious, great work and fast!
- ALL N2 MUZIK PRODUCTIONS
Sergio was so professional and informative. He fixed our problem and we are very happy customers. Thank you!
- Hilda Geese
Timing, service, and equipment are just what was needed and more. Josh did a great job - quick and clean.
- Janice Orr
On time, professional, explained repair/replacement options and cleaned up after completion. Great job!
- Diane Rossetto
Precision is a very reliable, efficient, friendly and knowledgeable staff and professional service company. Their willingness to assist at any given time and always on time for the appointments. I recommend them highly. Mario was excellent at repairing my broken sping and everything on the garage door. I appreciate him coming out at a moments notice and making time to repair my door. He was very good at pleasing my wife with all of her concerns. He and his partner are tops with us!
- joe conger
What other companies described as very complicated and expensive repair, they completed in about half an hour at a good price. They are professional and good at what they do. Thanks.
- Al Rosen
Novato, CA
Made appointment ez enuff! Was told 1st visit for estimate! Caleb called that morning with est arrival time then he and Austin arrived at that time!! listened attentively to my problem. Caleb said he would work up my problem and provide an est. Within 15 to 20 minutes he did so and made some simple adjustments and resolved my problem!! The est was thorough and Caleb informed me of options to address potential future problems!! No pressure to buy or commit to any of the options!! All for a very reasonably priced service call and was given a discount due to special being run at the time! Definitely will refer!!
- Loren Roberts
San Bruno, CA
Moran was excellent and very experienced. She explained in detail what was going to take place.
- Francisco Mejia
Service was fast and professional
- Randy Novak
Salvador Alvarez, technician came to fix the broken spring. He replaced both springs and also replaced the worn out cables on the other door. He performed the repair and installation work very professionally and efficiently. He also did the tune up and other work as needed. All the work was performed to my complete satisfaction.
- Naresh Agarwal
Great job done well
- Izarra Marisol
Michael D. did a fantastic job from start to finish. Kudos
- Fred de Graaff
San Francisco, CA
My technician was fabulous. Professional and kind. I would use this service again and again. Thank you!
- Tara Mark
Hillsborough, CA
Fantastic and fast service by Aaron Butcher!
- Matthew Cowan
The gentlemen who replaced my garage door opener was great and patient he went over every detail of the door opener
- WandJ
The technician arrived on time. He was professional and had nice sense of humor. The Springs and bearings were replaced quickly and effeciently.
- Don Langworthy
San Francisco, CA
Bachir did a great job quickly diagnosing and fixing the issues with our garage door, on the same day we called. Would gladly use Precision Garage again.
- Gabriel Jinich
San Francisco, CA
The service was excellent. I needed both emergency service to secure my home and a new door. Everything was completed in less than 24 hours.
- Geri Brown
They are always quick to arrive, respectful of the property & repair or tune up the door well.
- Sue Whited
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
If you are looking for service in the San Jose area, please visit:
If you are looking for service in the East Bay area, please visit:
Travis was very good, very kind and very helpful. I was very thankful for the information and advice.
- batmeier53