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Read what people are saying
about Precision Garage Door

Precision Garage Door of San Francisco
has received 5 reviews, averaging 1.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I will not pay your bogus company a dime. In fact I am reporting your company to the BBB, Yelp, and ABC 7 on your side. Your Technician came here and was here all of 5 minutes. I expressed I wanted the LOWEST price and that I and unemployed. Within those 5 minutes he said $2,200 to fix my door, that was his LOWEST price. He said I would need EVERY part of the door NEW. I told him to get out of my house IMMEDIATELY. $2,200 was the lowest price? HE DIDN'T EVEN PUSH THE GARAGE DOOR BUTTON!!! Well, I called a different company for a second opinionpany to the BBB, Yelp, and ABC 7 on your side. Your Technician came here and was here all of 5 minutes. So I called Best-and-Local Garage door service for a second estimate. Their Technician Ben came hit the garage door button and the door WORKED. So he just did a minor sensor alignment and he felt bad having to charge me less that $200 size he didn't repair anything. AMAZING I will never consider your company for anything. I recommend Best-and-Local for everyone. Phillip Hernandez
Phillip Hernandez
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door would not open or close. I called for a technician. He came out promptly. All he did was move the sensor 1/2 inch and charge me $113.95. ($89 for labor to twist the sensor 1/2 is OUTRAGEOUS! plus the service fee) I will NEVER use this company again. He could have told me it was out of ailment and I could have made the decision to fix it myself or have him fix it. He did not tell me the what the problem was. Very deceiving. Even the a/c repairman that was in the garage fixing our a/s at the time was shocked at what transpired.
Dolores Chen
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give this company zero stars for keeping me waiting over 4 hrs for the tech to arrive. Who wants to wait that long for the tech to arrive and then find out they are the last appointment for the day? If I was informed I would get this type of treatment, I would have called someone else who treats customers better and shows up on time. This could be you so BEWARE of this company! I tried to call the company after waiting 4 hrs and the person taking the call did not want to help me until I insisted she find out if the technician was coming. She may have been the one who decided I get to be the last appointment because it was convenient for the technician to end his day near his home. This is not customer service when the scheduling is favorable to the technician, but not the customer. BEWARE--this could happen to you! A four-hour window for service calls is not reasonable so don't use this company because you could be waiting five or more hours for someone to show up!
Jo ann Lew
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician is great, but the company is a FRAUD! Do NOT believe the Life Time Warranty they gave you. I purchased a new door from them 7 years ago, and they gave me a Life Time Warranty for the door and springs KNOWING this is an apartment building at the time. A few days ago, the spring broke again, so I called their service. 2 days later, the technician arrives and told me that the company VOIDED my warranty because this is an apartment building. My question to Precision Door is that how can you just VOID my warranty you endorsed when you KNEW this is an apartment building and GAVE me the warranty when I purchase the door? This is so wrong!!!! Be aware of their business practice!!!
Cameron Hsu
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Man showed up and wanted $350 to install new Liftmaster opener. I say "No way". I can buy at Home Depot for $220.
Zhou Lee
A Response from: Pat Prendergast

Zhou, Sorry for your experience. You are absolutely right that if you want you can buy the opener at HD and save yourself money, it could work out well for you. Our technicians are trained professionals who come to your home and offer long term warranties. Sincerely wish you the best of luck. Pat

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener