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Brandon Brooks
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Average: 4.82 stars
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Brandon Brooks's Bio:
Hello everyone , I am Brandon , I am a Canadian from Vancouver Canada . I have been living in the Bay Area now for about 15 years . I enjoy all that the bay and California has to offer , I enjoy golfing , biking , traveling and adventure .I live on the peninsula with my girlfriend and 2 Siamese cats . I have been in the garage door business for 8 years now and enjoy it every day . Working with precision has been a absolute privilege . I enjoy meeting new customers and taking on new challenges everyday . It is always my goal to leave a job with happy customers and a job well done .
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San Bruno, CA
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San Francisco, CA
Brandon did a fantastic job repairing my garage door that had become tilted due to the cables becoming unwound. it's been 4+ years since the door was installed by PDS. He also replaced the rollers with better ball bearing ones, replaced a broken gasket, and lubricated the door. I can tell he has years of experience and my door is now happy and quiet and smooth.
- Harry Chua
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Daly City, CA
It's quite possible I overpaid for parts here, $300 for a pair of cables, $600 for two pair of cables, seems quite high, but from very beginning to very end, Precision was very professional, prompt, and clear on their mission to get the job done. Brandon met me on time, offered a clear explanation of what my failure entailed and a couple of good solutions for repair. I chose the one that fit my budget and timeline and he executed the repair in half the time I thought he might. One door is repaired, the other is upgraded, and I am very happy with the work, the response, and the time required of me to facilitate some additional comfort in my home. Well done Precision.
- Charles Jalgunas
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We're extremely pleased with the service from Precision Garage Door Service. We have a 25 year old Martin door and finally the spring broke in two. Brandon and Ishmael were the service techs that came on site. They assessed all of the hardware / components on the door and provided us with estimate to bring the door back to working condition. They replaced the single spring with two springs to help balance the load and compensate for the insulated door weight. They replaced all of the rollers since the original ones were showing wear and cracks. Lastly, they replaced the cables and the assembly since they were starting show a lot of wear and not functioning smoothly. They kept us informed of the work they were doing along the way and showed us the original parts that were being replaced and why they should or need to be replaced. Their customer service was beyond our expectation. They completed the job in one hour and had all the necessary tools and parts on-hand. With all of the new hardware, the door is several times quieter with the new rollers and travels up/down smoother than before. It's like having a brand new garage door. We would highly recommend Precision for any garage door service.
- BrianS
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Millbrae, CA
Brandon and Ismael showed up on time, were very knowledgeable and worked efficiently to repair my garage doors. I would highly recommend Precision Garage Doors for any problems you may have with your garage doors.
- Sean Desouza
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Product:
Service Technician Team: Brandon Brooks
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San Francisco, CA
They explained to me in a very matter of fact way what was wrong with the closing mechanism and what my options were.
- Torborg Lundell
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Product:
Service Technician Team: Brandon Brooks
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San Francisco, CA
I wanted to increase security for the garage door. There have been recent break-ins through garage doors in my neighborhood. I ended up having an automatic deadbolt installed that will prevent entry by unlocking the manual garage door release from outside. Though an expensive solution. it does provide peace of mind. I don't know why it wasn't suggested when the original garage door was installed (by another company). In addition, all the rollers were worn and replaced for a much smoother operation (and I'm sure, will be less wear and tear on the motor) The work was done well except there was no attempt to patch the dry wall where the wall was cut out to install the deadbolt or patch the opposite wall where holes were drilled for possible install. Considering the cost of the job ($900), I don't think it's too much to expect restoring as much as reasonable the walls that were drilled or cut open to complete the job. The installer was very knowledgeable and also set the garage door to automatically close after 10 minutes (a feature I wasn't aware of), so all in all this was a good experience.
- Richard Newbold
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San Mateo, CA
I was very satisfied with the service; however, they arrived around 8:30 pm, later than scheduled time from 4:00 to 8:00 pm.
- Simin Fardeen
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San Francisco, CA
I have used Precision OVerhead service before and admire the excellent organization and their attention to detail and expertise They did a fine job of repairing the electric door system and on time and great work
- Alyse Danis
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Pacifica, CA
$100 to pull out a nail that was preventing the garage door from opening. Tech was nice and gave useful advice, but didn't tell me how much it was going to cost before doing the work. Otherwise I would not have agreed. I can't afford $100 to pull out a nail.
- Thoi Pham
Hi Mrs. Pham, Thank you for taking time to speak with me. I'm happy that your customer experience improved after our conversation. We appreciate you reaching out and providing your feedback and also being open to updating your customer experience. Please keep an eye out for the link that will allow you to update your review as discussed. Thank you for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door
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San Francisco, CA
The repairs that they did on my garage door was amazing i would be more than happy to recommend your services to my family and friends
- Cheryl Taylor
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San Mateo, CA
I had a major repair on my garage door and Brandon /Sergio were the technicians. They did a wonderful job, repaired and installed a complete new functual system, no new door, but everything else. It runs so smoothly and I feel lucky to have called their employer, Inge Birwe
- Inge Birwe
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Product:
Service Technician Team: Brandon Brooks
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San Francisco, CA
Thank you, thank you! After years of an automatic garage door that was so noisy we are delighted with the door Brandon installed last night. We can’t hear it open and the house does not shake. I discovered your company as Brandon was doing an install up the street at my neighbors home. Brandon was very informative resulting in my calling you for an appointment. Thank you again Best Adrienne Hoyer I will be referring my friends to your site and will tell them to ask for Brandon. !!
- Adrienne Hoyer
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San Mateo, CA
I called this morning due to the broken cable. The lady in the office scheduled a same day service. Brandon & another associate show up early afternoon. He explain clearly what needs to be repaired/upgraded & completed the job within an hour. Very professional job !!
- Eddy Wu
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San Francisco, CA
Brandon and his co-worker sorry I forgot his name), were courteous and installed my new garage door opener in a professional manner. I was happy with their work, and they walked me through the different programs that the new opener is capable of doing.
- Mel Bautista
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Product:
Service Technician Team: Brandon Brooks
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Pacifica, CA
Crew showed up on time very professional got the job done.
- Ian Jackson
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Great crew that showed up on time & had good advice on how to update our garage door opener & springs. Might have been slightly more costly than other companies, but the service was excellent
- Mark Warner
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Product:
Service Technician Team: Brandon Brooks
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Precision gets 5 stars from us. Our overhead torsion spring broke early one morning. When I called Precision, someone answered the phone immediately and our service technician, Brandon, was at our house a few hours later. Brandon was at our house 8 years ago to install a new garage door opener. Both times he was very pleasant, personable and professional. Thank you Brandon and thank you Precision.
- Bob Lewetzon
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Product:
Service Technician Team: Brandon Brooks
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San Francisco, CA
Excellent technician! Corrected a problem and lubricated the door and mechanisms. Provided additional information and assistance. Brandon is a fine representative for your company!
- Stephen Voris
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San Mateo, CA
Brandon was terrific! He came earlier than he said, was waiting for me to get home, and was so polite, efficient, and knowledgeable about garage doors! He repaired our "antique" wooden garage door, and serviced the parts. Who would have thought having a garage repair person come out to fix our garage door would have been such a nice experience! Thank you, Precision, we're so glad that we found you and that you helped us with our 3rd repair work.
- Wei Lew
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San Francisco, CA
Called to repair my mom's garage door this afternoon. Technician who came out was professional, courteous, and most of all knowledgeable.
- Michael Neary
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San Francisco, CA
I always call Precision Garage Doors because they are efficient, professional, courteous and they get the job done.
- Stephanie Ting
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San Francisco, CA
Your technician told me that state regulations did not allow him to attempt any repair. He immediately tried to sell me a whole new door and opener. He further told me that my unit had a malfunctioning mother board and I should not use the unit. The next day I had someone else repair a loose wire connecting the opener to my malfunctioning wall switch. This fixed my problem. Needless to say the call was most unsatisfactory and unethical
- Ken Hammerman
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The technician was super and courteous
- Jerry Paulsen
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San Francisco, CA
Brenden was so helpful and went beyond to help.
- Judith Cervantes
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San Francisco, CA
Prompt, professional, excellent work. The tech Brandon was really exceptional at what he does. Highly recommended.
- Jd Keser
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San Mateo, CA
Extremely happy with Precision Doors. The installer Moises a real professional. Compamy to recommend
- Eva Werle
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Millbrae, CA
Very professional good job
- John Ghilarducci
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San Mateo, CA
I do not know which parts were purchased to repair the door -but the repair technician did a very effective job- and I thank him so much. I lost the receipt somewhere in my computer- I would like to have the cost estimate -a copy of the total mailed to me. Thank you so much for the good work. Catherine Banks.
- Patrick Banks -deceased. CatherineWidow
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San Francisco, CA
Awesome service ! Brandon did a great Job, great service in replacing the spring on my garage door. 5 stars Plus !!!!
- Susan Louie
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Product:
Service Technician Team: Brandon Brooks
(415) 766-0700
(415) 766-0700(650) 278-4011
(650) 278-4011(650) 235-4949
(650) 235-4949(650) 560-4500
(650) 560-4500Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com/
If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
If you are looking for service in the San Jose area, please visit:
If you are looking for service in the East Bay area, please visit:
My daughter and son-in-law had a new garage door installed and highly recommended Precision. The spring broke on my garage door, and there were quite a few other issues which needed to replaced or repaired. Brandon was extremely knowledgeable, courteous, and professional. Brandon waz also upfront and concise with what he recommended needed to be done. My garage door is now better than new thanks to Brandon.
- Anthony Scerri