Brandon Brooks

Brandon Brooks
Service Technician Team
Reviews: 99
Average: 4.79 stars
Brandon Brooks has received 99 reviews, averaging 4.79 Stars:
1 2 3 4 5

Brandon Brooks's Bio:

Hello everyone , I am Brandon , I am a Canadian from Vancouver Canada . I have been living in the Bay Area now for about 15 years . I enjoy all that the bay and California has to offer , I enjoy golfing , biking , traveling and adventure .I live on the peninsula with my girlfriend and 2 Siamese cats . I have been in the garage door business for 8 years now and enjoy it every day . Working with precision has been a absolute privilege . I enjoy meeting new customers and taking on new challenges everyday . It is always my goal to leave a job with happy customers and a job well done .

Review:

Precision Technicians are responsive and professional. They first serviced my garage door that hadn't been serviced in a very long time and were able to do the necessary repairs on the first visit. I had to call them back 8 months later because the outside keypad they had installed wasn't working. Since it was still under warranty, they not only came out the day after I called, but replaced the keypad with a new one for no cost. I strongly recommend them.

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Brandon Brooks Service Provided:
Garage Door Opener Repair

Service Technician Team: Brandon Brooks
Review:

Technician was extremely efficient and thorough, arrived in the window scheduled and completed all work in just over an hour. His results were far better than when my door was new!

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Brandon Brooks
Review:

The technician was extremely competent. He explained in detail what was needed, and even helped me search for an appropriate light bulb on line and how to install it when the time came to do it. He understood what I may need for my efficiency, like another remote garage opener.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
1 2 3 4 5
Date: 12/16/2021
Garage Door Repair
,
Review:

Brandon was excellent. Thorough, clean and efficient. He worked late to finish the job, which was very much appreciated. We'll be using our company for our future needs and will recommend you to family and friends.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Brandon Brooks
Review:

The technician spotted the problem and replaced both springs in a jiffy.

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Brandon Brooks
1 2 3 4 5
Date: 12/15/2021
Garage Door Repair
,
Review:

Pat showed up fixed my issue in 10 minutes. The door needed to be calibrated again limits reset. Very happy with the service. Precision is my goto garage repair company.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
Review:

Thank you Brandon for the excellent job!!

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Brandon Brooks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Brandon Brooks
Review:

Brandon arrived on time and was fully prepared to do the job. He diagnosed the problem, removed old weather stripping and replaced it with new weather stripping. Before leaving he cleaned up and made necessary adjustments to make sure the garage door closed properly. We’ve used Precision before and they are our “go to” for any garage door issues.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
1 2 3 4 5
Date: 10/30/2021
Garage Door Repair
,
Review:

I saw Precision Door advertised on TV and your trucks around town. Brandon and his partner did a fabulous job. They came out and took care of everything. My garage door springs and such were a mess. And my door lift. Brandon just came in, replaced what was needed, and made it all work. He had everything he needed. No effort on my part. My confidence in his quality of his work is A++. I will recommend Precision Door to my friends and neighbors. You got the job done and made it so easy on me. Brandon is a nice guy too.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Opener

Service Technician Team: Brandon Brooks
Review:

They came out the day after calling for an appointment and installed a new garage door opener with all the upgrades to replace our ancient 35 year old garage door opener. The two man crew (Brandon & assistant) were very efficient, knowledgeable, friendly and tidy. We are very happy to have a new garage door opener with a secure auto bolt lock, bright motion activated LED lights and three ways to open (3 remotes, outside keypad and monitoring phone app ability). Plus new springs, cables, torsion bar and precision rollers.

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Brandon Brooks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Brandon Brooks
Review:

My daughter and son-in-law had a new garage door installed and highly recommended Precision. The spring broke on my garage door, and there were quite a few other issues which needed to replaced or repaired. Brandon was extremely knowledgeable, courteous, and professional. Brandon waz also upfront and concise with what he recommended needed to be done. My garage door is now better than new thanks to Brandon.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
Review:

Brandon did a fantastic job repairing my garage door that had become tilted due to the cables becoming unwound. it's been 4+ years since the door was installed by PDS. He also replaced the rollers with better ball bearing ones, replaced a broken gasket, and lubricated the door. I can tell he has years of experience and my door is now happy and quiet and smooth.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Brandon Brooks
Review:

It's quite possible I overpaid for parts here, $300 for a pair of cables, $600 for two pair of cables, seems quite high, but from very beginning to very end, Precision was very professional, prompt, and clear on their mission to get the job done. Brandon met me on time, offered a clear explanation of what my failure entailed and a couple of good solutions for repair. I chose the one that fit my budget and timeline and he executed the repair in half the time I thought he might. One door is repaired, the other is upgraded, and I am very happy with the work, the response, and the time required of me to facilitate some additional comfort in my home. Well done Precision.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team: Brandon Brooks
1 2 3 4 5
Date: 09/30/2021
Garage Door Repair
,
Review:

We're extremely pleased with the service from Precision Garage Door Service. We have a 25 year old Martin door and finally the spring broke in two. Brandon and Ishmael were the service techs that came on site. They assessed all of the hardware / components on the door and provided us with estimate to bring the door back to working condition. They replaced the single spring with two springs to help balance the load and compensate for the insulated door weight. They replaced all of the rollers since the original ones were showing wear and cracks. Lastly, they replaced the cables and the assembly since they were starting show a lot of wear and not functioning smoothly. They kept us informed of the work they were doing along the way and showed us the original parts that were being replaced and why they should or need to be replaced. Their customer service was beyond our expectation. They completed the job in one hour and had all the necessary tools and parts on-hand. With all of the new hardware, the door is several times quieter with the new rollers and travels up/down smoother than before. It's like having a brand new garage door. We would highly recommend Precision for any garage door service.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Brandon Brooks
Review:

Brandon and Ismael showed up on time, were very knowledgeable and worked efficiently to repair my garage doors. I would highly recommend Precision Garage Doors for any problems you may have with your garage doors.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team: Brandon Brooks
Review:

They explained to me in a very matter of fact way what was wrong with the closing mechanism and what my options were.

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Brandon Brooks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Brandon Brooks
Review:

I wanted to increase security for the garage door. There have been recent break-ins through garage doors in my neighborhood. I ended up having an automatic deadbolt installed that will prevent entry by unlocking the manual garage door release from outside. Though an expensive solution. it does provide peace of mind. I don't know why it wasn't suggested when the original garage door was installed (by another company). In addition, all the rollers were worn and replaced for a much smoother operation (and I'm sure, will be less wear and tear on the motor) The work was done well except there was no attempt to patch the dry wall where the wall was cut out to install the deadbolt or patch the opposite wall where holes were drilled for possible install. Considering the cost of the job ($900), I don't think it's too much to expect restoring as much as reasonable the walls that were drilled or cut open to complete the job. The installer was very knowledgeable and also set the garage door to automatically close after 10 minutes (a feature I wasn't aware of), so all in all this was a good experience.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Brandon Brooks
Review:

I was very satisfied with the service; however, they arrived around 8:30 pm, later than scheduled time from 4:00 to 8:00 pm.

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Brandon Brooks Service Provided:
Garage Door Opener Install

Service Technician Team: Brandon Brooks
Review:

I have used Precision OVerhead service before and admire the excellent organization and their attention to detail and expertise They did a fine job of repairing the electric door system and on time and great work

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
Review:

$100 to pull out a nail that was preventing the garage door from opening. Tech was nice and gave useful advice, but didn't tell me how much it was going to cost before doing the work. Otherwise I would not have agreed. I can't afford $100 to pull out a nail.

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A Response from: Freddy Cespedes

Hi Mrs. Pham, Thank you for taking time to speak with me. I'm happy that your customer experience improved after our conversation. We appreciate you reaching out and providing your feedback and also being open to updating your customer experience. Please keep an eye out for the link that will allow you to update your review as discussed. Thank you for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door

Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
Review:

The repairs that they did on my garage door was amazing i would be more than happy to recommend your services to my family and friends

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Service Technician Team: Brandon Brooks
Review:

I had a major repair on my garage door and Brandon /Sergio were the technicians. They did a wonderful job, repaired and installed a complete new functual system, no new door, but everything else. It runs so smoothly and I feel lucky to have called their employer, Inge Birwe

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Brandon Brooks Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team: Brandon Brooks
Review:

Thank you, thank you! After years of an automatic garage door that was so noisy we are delighted with the door Brandon installed last night. We can’t hear it open and the house does not shake. I discovered your company as Brandon was doing an install up the street at my neighbors home. Brandon was very informative resulting in my calling you for an appointment. Thank you again Best Adrienne Hoyer I will be referring my friends to your site and will tell them to ask for Brandon. !!

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Brandon Brooks Service Provided:
Garage Door Opener Install

Service Technician Team: Brandon Brooks
Review:

I called this morning due to the broken cable. The lady in the office scheduled a same day service. Brandon & another associate show up early afternoon. He explain clearly what needs to be repaired/upgraded & completed the job within an hour. Very professional job !!

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
Review:

Brandon and his co-worker sorry I forgot his name), were courteous and installed my new garage door opener in a professional manner. I was happy with their work, and they walked me through the different programs that the new opener is capable of doing.

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Brandon Brooks Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team: Brandon Brooks
Review:

Crew showed up on time very professional got the job done.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
Review:

Great crew that showed up on time & had good advice on how to update our garage door opener & springs. Might have been slightly more costly than other companies, but the service was excellent

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Brandon Brooks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Brandon Brooks
Review:

Precision gets 5 stars from us. Our overhead torsion spring broke early one morning. When I called Precision, someone answered the phone immediately and our service technician, Brandon, was at our house a few hours later. Brandon was at our house 8 years ago to install a new garage door opener. Both times he was very pleasant, personable and professional. Thank you Brandon and thank you Precision.

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Brandon Brooks
Review:

Excellent technician! Corrected a problem and lubricated the door and mechanisms. Provided additional information and assistance. Brandon is a fine representative for your company!

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
Review:

Brandon was terrific! He came earlier than he said, was waiting for me to get home, and was so polite, efficient, and knowledgeable about garage doors! He repaired our "antique" wooden garage door, and serviced the parts. Who would have thought having a garage repair person come out to fix our garage door would have been such a nice experience! Thank you, Precision, we're so glad that we found you and that you helped us with our 3rd repair work.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
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Angie's List Super Service Award 2021
Precision Door Service of Bay Area, Garage Doors & Openers, Fremont, CA
Diamond Certified
Home Advisor
Military Discounts
Senior Citizen Discount
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San Francisco Area

(415) 766-0700

(415) 766-0700
South San Francisco/Daly City Area

(650) 278-4011

(650) 278-4011
San Mateo Area

(650) 235-4949

(650) 235-4949
Half Moon Bay Area

(650) 560-4500

(650) 560-4500

Licenses

Contractor License
#993539

If you are looking for service in the San Jose area, please visit:

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If you are looking for service in the East Bay area, please visit:

precisiondooreastbay.com/


If you are looking for service in the San Jose area, please visit:

precisiondoorsanjose.com/


If you are looking for service in the East Bay area, please visit:

precisiondooreastbay.com/