Read what people are saying
about Precision Garage Door

Repair people are very friendly and informative...they also seem to be very knowledgeable.

- Stuart Silberman

Mario did a fantastic job installing the new garage door opener and I’m very happy with the results!

- Ray Bach

have used Percision garage door for the past 6 years. They are extremely reliable, dependable and courteous. I recommend them to all my friends for any door needs. over the years they hand done normal maintenance, replaced door springs, and opener. The person that came out this time Gabriel was excellent. I’m had called time around 5pm on a friday to repair a broken spring and he was able to take the service that day and have the repair completed before 8pm. he even adjusted and extend the door sensors at no extra charge.

- Jocelyn Nassar

The installer was very efficient and professional. The new garage door works wonderfully and it looks good. Top notch job!

- John Blasi

Fast and excellent job by Mario. He explained all his work and worked quickly and courteously. He also contacted me prior to arrival and showed up on time. Thank you!

- Dino Delyani

Much thanks to Mario and team today. From the pre-arrival call to the repair of my door, I couldn't be happier. I appreciate excellent customer service and outstanding workmanship.

- Jim Embleton

I give this company zero stars for keeping me waiting over 4 hrs for the tech to arrive. Who wants to wait that long for the tech to arrive and then find out they are the last appointment for the day? If I was informed I would get this type of treatment, I would have called someone else who treats customers better and shows up on time. This could be you so BEWARE of this company! I tried to call the company after waiting 4 hrs and the person taking the call did not want to help me until I insisted she find out if the technician was coming. She may have been the one who decided I get to be the last appointment because it was convenient for the technician to end his day near his home. This is not customer service when the scheduling is favorable to the technician, but not the customer. BEWARE--this could happen to you! A four-hour window for service calls is not reasonable so don't use this company because you could be waiting five or more hours for someone to show up!

- Jo ann Lew

Great service. The technician showed up at the window promised on the earlier side. He did not try to up sell me, instead mentioned that I did not need a new opener after all, just new rollers and spring and tighten the loose bolts at the opener motor. It works and sounds like new.

- David Tonna

Thank you very much for your speedy service I was very pleased with the outcome and yes I would not hesitate to recommend your company thank you

- George Stabille

I was very happy with the service of your service tech, Jerry Parker. He kept me posted on his arrival to El Granada on this day, a rainy day. He quoted me a price on repairs of a 25 year old, 5 panel roll up wood door before he continued. He installed a new spring and cables and much more needs of such a old door. He did the work, great attitude, personality and worth every penny of performed work. I would and will refer Precision garage door co. to friends and family. 5 stars from me to this company. Thank you, Larry Gunning.

- Larry Gunning

Exemplary courtesy of employees from initial phone call to service expert’s arrival. One day’s service. Fantastic service provider, fantastic!! Charge for service more than fair. I will recommend to everyone.

- Priscilla Sensi

Thank you James W.! Precision was awesome. Showed up within the hour and did the installation that evening. We were really in a pinch and they were very helpful and knowledgeable. We will definitely recommend!

- Amy Sherman

Jerry Parker was the person that fixed our garage door. He did the work perfect. He was on time and very professional. The only thing is I didn't get a copy of the receipt. Can you send it to me ?

- Brian Clyne

5-star rating The technician James Walker was knowledgeable and performed an excellent service. The job was well done.

- Lily Tam

The tech, Joshua, was excellent. I had an intermittent problem and he did everything he could to figure it out. Of course it always worked when he came over but we tried different things. I ended up buying a new motor (the old was over 20 years old) and the work was excellent. The new motor is so quiet. Happy for Joshua's patience and expertise.

- Leslie Bayless

Mario and Philip explained everything very clearly and competently and fixed it quickly.

- Torborg Lundell

My garage door has never worked better.

- Tom Sinkovitz

Used your service before. Completely satisfied then and with this visit. Would rate 5 stars. Technician and helper were courteous, worked fast and explained the necessary fixes.

- Judy Kupbens

Had an opener failure at my house, wife was at home I was in Sacramento; She said who do I call, I said Precision ! She called and got a service window; installer arrived (within window) was great, outstanding attitude and very knowledgeable. He replaced my 20 year old loud opener with a lift master device that is so silent ! Unbelievable experience and a true 5 star experience.

- Marcie Henderson

James W and team were very good. The response time was fast. We had our keypad, wall remote, and sensor reinstall. They was fast and the work was lovely. Thank you for being super professional!

- Selina Loc

Friendly, professional, & on time staffs. Service was done professionally and a quick turn around AAA service I highly recommend their service 2 new garage doors were bought & installed in 1 day

- Marcelino Enriguez

Josh did a great job! What made me choose Precision Door was that every review was a 5 star and you were backed by Google! I was even happier when you could come same day and repair our garage door. In the future if I need any repairs I will call Precision Door!

- Kimberly Leech

I had a spring break! I knew it had to be replaced. The Tech showed me other issues and repaired them all. Now I have a safe garage door that will last another 10 years. Good workmanship. Especially showing me the issues,frayed cables, etc.

- MMM

Our old heavy wooden garage door was falling apart and the lifting mechanism hadn't worked in years. We checked Home Depot but it would take SIX weeks! from the time a contractor verified our needs and placed the order. So I searched for local companies. Precision was Diamond certified and received high review ratings so we called them. They promised an appointment the same day but missed it. However the next day Mike Munoz came in, checked our current garage and helped us decide upon the type of door and the type of opener. And complimented us on doing our homework. Despite our frame being 8ft instead of the usual 7 x 16, Mike checked and they had a door in stock in the color we wanted. He tried setting up an appointment New Year's Eve but we were not surprised to have that pushed to Wednesday. I mean, who wants to work on that day. But Mike did try to get our door as soon as possible. The Precision team of Luigi Lopez and Phillip Nguyen showed up on time and finished far sooner then the estimated six hours. We got the two remotes and outside keypad and they made sure it all worked. Then Luigi noticed that one of the panels had a slight crease. He promptly drew our attention to this and scheduled returning to replace the panel. I don't know if I would have noticed it myself. Luigi and Phillip returned today and quickly replaced the damaged panels and made sure everything still worked. I have to say I was extremely pleased dealing with Precision and have recommended them to my neighbors. And based upon the outstanding service I received from sales to installation to Tina in the office keeping me informed, I know that if I have any problems they will respond quickly and efficiently. I cannot praise this company enough.

- Reba Leon

Thank you for sending John over to assist me in diagnosing the malfunction of my garage door which I purchased 5 years ago through another company at Costco. After plugging the Master Lift back on, he quickly realized there was a malalignment of one of my light sensors. What a relief! I am grateful for his warm and genuine concern for my situation. In addition, if I experience any problem within a 3 month period of time, I am permitted to have the issue reassessed at no additional cost by the team..How great is that?

- Jeanne D'Arcy

Josh was very professional and pleasant. He pointed out what had gone wrong with my old door and congratulated me that it had last as long as it did. He installed a new system including an exterior key pad. He worked efficiently. He gave me a thorough explanation of my new equipment. I’m very satisfied.

- Jeanne Kirkwood

Diamond certified caught my eye about this business, and it certainly was a gem. I got a same day appointment. The technician arrived within the time frame, was honest and knowledgeable, and got the repairs done in no time. If you need servicing on your garage door, be sure to call Precision Door.

- Dora and David

Called January 2nd in the morning, they booked an afternoon slot same day, John was the technician, assessed the issues, made several recommendations to choose from, we agreed, he installed, the whole process took less than 2 hours! Can I give 10 stars? Efficient, fast, cordial, and excellent work performed, highly recommended!

- Andrew Stern

Garage door spring snapped, unable to open garage and it’s the Saturday of New Year’s weekend. Called at 10:30am, spoke to a pleasant customer service rep, confirmed a repair person between 3-7pm, SAME DAY. Received a call from repair person at 3:15pm confirming arrival within 20 minutes. Arrived with fully stocked truck, gave me quote and completed work. On-time, clean and high quality work. James W is an asset. I highly recommend.

- Ralf R

My garage door would only open a few inches, and I was unable to get my car out of the garage. The problem was a tension spring break. After reading a lot of rave reviews, I called Precision. I had plans later in the day, and Tina in the office made sure that a technician would arrive in time to do the repair and get me on my way. Gabe was fabulous. He immediately saw the issue but also took a careful look at the entire door mechanism, asked if I had had any problems, etc. He then priced out the details of the needed repair and offered one additional suggestion, which he made clear was completely optional but would improve the overall functioning of the door. No pressure. He finished the work in less than his time estimate, and the door works perfectly. I'm happy, and I highly recommend Precision.

- Debbie Weiner