Due to a software glitch, our initial appointment was missed. When the tech failed to arrive, I called for an update. Once Precision realized the problem, they immediately sent another technician. Raul Duenas arrived in record time. We had a very tight timeline, but Raul indicated he could complete all the work in time. He successfully replaced our springs, and rollers and finished 30 minutes faster than promised. I am very satisfied with Precision and will continue to recommend them to my friends. Thank you, Leo Philip

- Leo Philip

I called to schedule work on my garage door and Mario arrived about an hour later and completed the work the same day. I explained to Mario that I needed a new opener and a physical lock that would prevent the door from opening if someone drilled through the door and pulled the release cord when trying to break in. Mario inspected the door and recommended replacement of the spring with double springs and replacement of the roller mechanism, both to make opening of the door easier with less strain on the new opener. I agreed. I couldn’t be happier with the quality of the work. The door used to rumble up and down and slam into the pavement to close. Now it quietly glides and gently sets down. It automatically triggers the physical lock upon closer and automatically removes the lock before opening. Very nice, great work.

- David Grant

Sheridan arrived within one hour of my calling for help. There were a number of parts that needed to be replaced because my door was installed many years ago. He did a super job and did it quickly. The door operates perfectly now and is much quieter now when it opens and closes.

- Paula Steinway

Thank you Salvador and Precision Garage Door Service for being very prompt, courteous, and providing excellent service! From arrival to quote to explanation and performing and testing the necessary work, the experience was pleasurable and without worry. Will definitely consider you on my next garage door upgrade. Thank you!

- Eli Felicitas

I found the technician a pleasure to work with, he was professional and a straight shooter regarding what was needed to have the work done. Pricing was very fair, and the work that had to be done was done as quickly as possible. Setting up the appointment was done with one phone call as well.

- Steve Nitenson

Everyone I spoke with on the phone or in person were knowledgea ble, polite, professional, and extremely helpful. The technician was very helpful. I would highly recommend your company to others.

- Liam Hennessy

When the garage door wouldn't move down we called Precision, who installed things for us. They got us an appointment the same day. Our tech arrived on time and was able to confirm that the spring was wearing out. He replaced both the spring and the rollers so everything works great again. He checked out the system, reminded us how to lubricate the door and told us that if we feel we want an annual check on our older Opener system, we can call to get an appointment. That sounds like a good plan! We are very pleased and grateful for their super response to our problem.

- Kathe Gust

We are very happy with the service. It turned out we did not need new garage doors since our original cedar doors are in exceptionally good condition, especially for their age. We needed a new garage door opener and replacement parts for 2 garage doors since ours were both failing after years of use. We still need to set up our doors to open and close remotely. Al and Brandon were extremely knowledgeable. Brandon did a commendable job for the work on 2 garage doors. From the time we called for a consultation until the work was completed, our experience with everyone was very professional.

- John Butler

Tech was on time, friendly, knowledgeable, and informative. Gave insight to issues I didn't know I had and how to deal with them.

- Douglas Bowlus

We only call Precision Door and always receive prompt, courteous, professional service. Today, Phillip arrived early, quoted the problem, fixed it all, used tablet for billing, etc. Excellent!

- Reba Goford

Excellent, same day service by courteous and professional technician. I was given a clear explanation of the problem, my options and costs. We are a repeat customer and will continue to use Precision Door. Highly recommended.

- Martyn Crew

James was amazing! Precision garage door was able to provide same-day emergency service and James showed incredible patience and kindness while installing a new garage system for my elderly mother. He took the time to explain everything clearly, ensuring she felt comfortable and informed. Their professionalism, care, and ability to accommodate us on such short notice made all the difference. Highly recommend for exceptional service and a personal touch!

- Chris Pham

Excellent service !!!!!

- Anna Ruiz

Salvatore came out on a Sunday. He was extremely efficient and professional. He explained what was wrong and exactly what he would do to do to fix the problem

- Mona

Great prompt service. Salvador Alvarez did an excellent job, gave clear information, explained repair options in detail, and was pleasant and friendly!!

- Joe Milner

Early morning called. Pleased with the appointment, same day job. The technician, Mario was very helpful and professional. Mario arrived on time. Examined the whole door mechanisms and cables. Replaced broken cable and door torsion spring due to rust. Recommend other suggestions for future repair. I will use Precision Garage Door again .

- Howard Wong

Excellent service!!

- Steve Van Fleteren

I used them because of Diamond Certified was very satisfied with the service and quick service response.

- Bob Spinosa

The guy who did our service was fabulous! Last name Nguyen. He deserves a raise. Really interested in help us problem solve...

- Mark Akeson

Nathdaniel was prompt, competent and highly professional. He did a great job on my garage door and Genie opener. I could not not recommend him highly enough.

- Bruce Leung

Outstanding service. Prompt. Helpful. Great to work with!

- Nancy Hawes

Overall a great experience. Carlos Larias was very professional. He walked thru what needed to be done, reviewed my options and executed the work with diligence. What he thought would take about an hour took longer and I appreciated his work ethic. I wasn't aware that work on garage doors could be so expensive. That being said, I don't mind paying for quality work and swift response.

- Yoon Ha

I know that the service performed only states Spring Repair but in the end it was a complete mechanical rebuild. Springs, Rollers, Cables and Drums all needed replacement, mostly because when they were installed some of the parts were put in backwards! It was the first thing Brandon noticed when he walked into the garage. Of course we didn’t know that the noise the garage door made wasn’t normal until we heard it after the repair was complete. Brandon was clear and concise, explained everything in advance and also installed a part of the door that had never been installed in the first place. I admit to “sticker shock” when we first heard the total price but I believe that price also includes peace-of-mind that the job has been done right by professionals who stand behind their work. Most importantly, they arrived on time, and with all of the equipment needed to complete the repair in the same visit, even though it was more extensive than first thought. I hope to not need them again (in the best possible way of course) but Precision will continue to be our first call if something goes wrong, and we’re happy to recommend them.

- Walter Bowman & Russ Parker

I was extremely happy with your service. I am a 72 year old living by myself so was so stressed when my garage door would not close. Paul was amazing, so professional and helpful explaining everything to me. The job was completed just in 30 minutes bringing my peace of mind back. I have already shared my confidence in your company with friends and family. Thank you

- Kathy Candito

I called to have my broken garage door springs replaced at 8:30am and everything was done before noon! Raul, the service technician called about 30 minutes before arrival.He did a thorough inspection and the job was done within an hour. Thank you Raul a 5 star service!

- Glick Manaquil

Hello Called Precision, they had a mechanic available the next day, Jose called me in the morning, arrived promptly, reviewed the door issues we had, made informed advice on maintenance and adjustments needed, agreed to a fair price quote and Jose completed the work within 1 hour. Would hire again and again! Thanks

- Gerald Sui

James W. solved our problem with our garage door not closing all the way before starting to go back up. He adjusted the tracks, put in a few new brackets and replaced our 12 wheels, among other things. Our wooden door now works perfectly. Most important was he could tell we didn’t need a new motor (something that a competitor had earlier told me) which saved us quite a bit of money.

- Julie Shanagher

Always feel confident when Precision Door is at my door. Very qualified. Easy to make an appointment- same day service like no other.

- Jennifer Jeffries

I was very pleased with the service provided by Precision Garage Door of San Jose. They came the same day, explained the problem, and offered me options to repair current problem. Technician Bashir was very knowledgeable, thorough and efficient. He also gave me pointers on what I could do to prolong the life of the garage door. Thanks.

- J Lucey

Very quick response and the technician was helpful and knowledgeable. Great Service!

- Julia Sanders