Garage Door Repair in San Francisco Bay Area - Page 54

Reba Leon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our old heavy wooden garage door was falling apart and the lifting mechanism hadn't worked in years. We checked Home Depot but it would take SIX weeks! from the time a contractor verified our needs and placed the order. So I searched for local companies. Precision was Diamond certified and received high review ratings so we called them. They promised an appointment the same day but missed it. However the next day Mike Munoz came in, checked our current garage and helped us decide upon the type of door and the type of opener. And complimented us on doing our homework. Despite our frame being 8ft instead of the usual 7 x 16, Mike checked and they had a door in stock in the color we wanted. He tried setting up an appointment New Year's Eve but we were not surprised to have that pushed to Wednesday. I mean, who wants to work on that day. But Mike did try to get our door as soon as possible. The Precision team of Luigi Lopez and Phillip Nguyen showed up on time and finished far sooner then the estimated six hours. We got the two remotes and outside keypad and they made sure it all worked. Then Luigi noticed that one of the panels had a slight crease. He promptly drew our attention to this and scheduled returning to replace the panel. I don't know if I would have noticed it myself. Luigi and Phillip returned today and quickly replaced the damaged panels and made sure everything still worked. I have to say I was extremely pleased dealing with Precision and have recommended them to my neighbors. And based upon the outstanding service I received from sales to installation to Tina in the office keeping me informed, I know that if I have any problems they will respond quickly and efficiently. I cannot praise this company enough.

Jeanne D'Arcy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for sending John over to assist me in diagnosing the malfunction of my garage door which I purchased 5 years ago through another company at Costco. After plugging the Master Lift back on, he quickly realized there was a malalignment of one of my light sensors. What a relief! I am grateful for his warm and genuine concern for my situation. In addition, if I experience any problem within a 3 month period of time, I am permitted to have the issue reassessed at no additional cost by the team..How great is that?

Jeanne Kirkwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh was very professional and pleasant. He pointed out what had gone wrong with my old door and congratulated me that it had last as long as it did. He installed a new system including an exterior key pad. He worked efficiently. He gave me a thorough explanation of my new equipment. I’m very satisfied.

Dora and David

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Diamond certified caught my eye about this business, and it certainly was a gem. I got a same day appointment. The technician arrived within the time frame, was honest and knowledgeable, and got the repairs done in no time. If you need servicing on your garage door, be sure to call Precision Door.

Andrew Stern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called January 2nd in the morning, they booked an afternoon slot same day, John was the technician, assessed the issues, made several recommendations to choose from, we agreed, he installed, the whole process took less than 2 hours! Can I give 10 stars? Efficient, fast, cordial, and excellent work performed, highly recommended!

Ralf R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door spring snapped, unable to open garage and it’s the Saturday of New Year’s weekend. Called at 10:30am, spoke to a pleasant customer service rep, confirmed a repair person between 3-7pm, SAME DAY. Received a call from repair person at 3:15pm confirming arrival within 20 minutes. Arrived with fully stocked truck, gave me quote and completed work. On-time, clean and high quality work. James W is an asset. I highly recommend.

Debbie Weiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door would only open a few inches, and I was unable to get my car out of the garage. The problem was a tension spring break. After reading a lot of rave reviews, I called Precision. I had plans later in the day, and Tina in the office made sure that a technician would arrive in time to do the repair and get me on my way. Gabe was fabulous. He immediately saw the issue but also took a careful look at the entire door mechanism, asked if I had had any problems, etc. He then priced out the details of the needed repair and offered one additional suggestion, which he made clear was completely optional but would improve the overall functioning of the door. No pressure. He finished the work in less than his time estimate, and the door works perfectly. I'm happy, and I highly recommend Precision.

Allen Tom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gabriel was outstanding . He was prompt , courteous, and explained everything in detail. He fixed my damaged springs to my satisfaction. You company deserved 5 stars.

Steven Wong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John is a very very nice guy,I could not be more pleased the job he did. 5 stars no doubt.

Jo in San Mateo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks to Mario, Michael and Austin....have a well repaired door and as a senior citizen once again feel secure in my home.

John Aquila

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything went as planned, Tech was great, install done correctly. Only issue was neither of us could program Home Link on my 2006 Corvette. Tech knocked off another $10.00, to bring price down to $609.00. I did get a call from a competitor after I made the appointment and Teck was enroute. They quoted me same opener at $545.00 total price installed. So I think you should check you’re pricing to be competitive? I stayed with my appointment even though that cost me money. I was told my springs are getting weak, but quoted price of $175.00 each to replace seemed excessive to me. Another company has a special at $250.00 for both?

Rene Bihan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had exceptional service today from your Tech, Josh Kinder. I have been a customer for many years and always had great service but today was exceptional.

Trude Gidare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely the best service from beginning to end. Gabriel installed my new garage door opener and he was efficient, courteous and on time couldn’t ask for better service.

Stephanie Ting

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nothing but a great experience with this company. Called and spoke to an actual person and got a same day appointment with John Chisgar. He was on time, courteous, professional and provided me with an estimate within 10 minutes of his arrival time. Gave me two estimates and went through the process of what he was going to be doing and within an hour my garage door was up and running better than it was before. Highly recommend this company.

David Lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a repair on an existing garage door where the chain had broken two days before Thanksgiving. Not a huge crisis, but still not only did they schedule me within 24 hours. The tech encountered a problem he didn't expect that stopped him for moment, he dealt with it calmly and creatively found an alternative way to fix it the same day instead of just postponing a until after the holiday (which I would have accepted as a completely legitimate reason). I was referred to them by my neighbors who just got a new garage door installed and so I will gladly refer them to you reader. Highly recommended and great customer service.

Amanda Yeaton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Exceptional service! We called 2 days ago with a non-urgent garage door issue and were offered a next day visit. Our technician (John C.) arrived on time. He was professional, competent, and courteous. He diagnosed our problem and promptly fixed the issue. We appreciated not having to schedule a follow up. Highly recommend this company.

Charlene Alfson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh arrived on schedule and he was very helpful and listened to my concerns about the door not opening all the way. He adjusted something and afterward asked if there were any more issues. I would be happy to have Josh again if I have any more problems!

David Win

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service by Blake today. Arrived early and called ahead to make sure that was okay. Super helpful with all of my mom's questions, give an outstanding assessment and service. Blake even went over best practices and how to change batteries in the remote, etc. My mom was very happy and therefore, I am very happy. Thank you Blake and Precision team! (PS: Booking an appointment was also super easy and flexible)

Christina Anson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Have been using Precision for a number of years and continue to for any of our garage door needs. The service is unsurpassed. Blake, our technician this go around was thorough and took his time to explain what he was going to do. While this was just a yearly maintenance call, nothing really wrong with our door that they installed about 2 years ago, Blake pointed out what to look for with the system to insure that we could be proactive to stave off any major door issues. I appreciate their professionalism. Always on time, courteous and love that they call ahead to let you when they’re on their way.

Melissa Lukin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great job. You were fast, honest, and just a pleasure. I called just for a tune up, but when it was clear a bit more TLC was needed after 20 years of neglect, you didn't push and charged a fair price. Only thing I wonder is why about 45 minutes of work cost over $500. But I think it was worth it.

Jane Santos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh Kinder has great customer service. He answered all our questions. Great job Josh!

Mark Sherwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and easy. Fantastic!

Joe Budd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua did a great job. Quick, polite, and informative. Great service.

Anne Terhar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James W did a great job fixing our garage door. It’s lots quieter when opening and closing!

Lydia Derugin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Blake was very friendly, courteous, and knowledgeable. Unfortunately, my garage door opener is old, and not of a brand that you work on. He did give me some suggestions about contacting the manufacturer to get some assistance, and I'll give it a try. Thank you.

Diana Ariani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician who repaired the spring, cables, and roller system was very on-time, knowledgeable and articulate in explaining the operating mechanism. The door works much smoother and quieter now.

Cameron Hsu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician is great, but the company is a FRAUD! Do NOT believe the Life Time Warranty they gave you. I purchased a new door from them 7 years ago, and they gave me a Life Time Warranty for the door and springs KNOWING this is an apartment building at the time. A few days ago, the spring broke again, so I called their service. 2 days later, the technician arrives and told me that the company VOIDED my warranty because this is an apartment building. My question to Precision Door is that how can you just VOID my warranty you endorsed when you KNEW this is an apartment building and GAVE me the warranty when I purchase the door? This is so wrong!!!! Be aware of their business practice!!!

Sam Mekaru

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Josh is really nice guy and true professional! He came before the time frame their company gave me and explained what is wrong and what he is going to do to fix Before he starts. I have heavy 2 car garage door took him 3 hours to fix it But no complain that I hear from him. He is the best. Thanks. Josh!

D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my garage repaired by Precision Door Service on 9/21/18. First off I want to say that scheduling the appointment was painless. I phoned in the morning, spoke to a live person, and they were able to get technician on site in South San Francisco within 2 hours. The technician that arrived was Blake Z (Tech ID # 58). Blake was terrific. Blake had excellent customer service skills and was very polite. He took a look at my garage door issue, diagnosed the issue, explained to me what the problem was, and offered me options along with the pros and cons for each option. Once I decided on the repair option Blake went to work and got my garage repaired. After the repair Blake performed thorough testing to make sure that the garage was fully operational. He cleaned up his work space and made sure I was satisfied with the work he had performed. I will definitely use Precision Door Service for all of my future garage repair / replacement needs and I will also recommend them to my family and friends. To Pat Prendergast at Precision Door Service - I want to inform you that Blake exemplifies what a model employee is. Blake was polite, knowledgeable, honest, and has excellent customer service skills. Blake is a true asset to Precision Door Services. Based on my experience with Blake I am a life long customer of Precision Door Service. Thank you for the excellent work.

Betsey Taft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Doot Services because we had a very positive experience with you several months ago. I made up my mind then, that when it was time for new doors, I would be calling Precision! The first technician that came was very professional, knowledgeable about all the products and process. He was very clear and thorough and took the time to answer our questions. The technicians that actually installed our beautiful garage doors were extremely efficient and focused. They were friendly and answered my questions. Their expertise and professionalism showed through as they worked and answered my questions. They cleaned up well and were very nice and respectful. I will refer Precisiom to all of my family and friends! It was an honor and pleasure to work with you. The doors look amazing! Thank you so much!