Garage door did not fit the opening. The height measured was off about an inch on top, leaving a gap on the top, and the width of the door was short of the opening, leaving a gap on one side. The measurements were off, or there door was not made according to the measurements. Installer had many issues, but not his problem.

- Jan Yagi

Hi Mr. Yagi, Thank you for taking the time to speak with me. I'm glad we were able to get the correct section installed and improve your customer experience. As we discussed I am sending you a email with a link that will allow you to update your experience online. We appreciate you as a customer and thank you for choosing Precision Garage Door. Thanks!

After setting up to have our garage door opener replaced, was originally told estimate would be about $1100. Other company quoted us $996. We went with your firm because you were quicker to set appointment. After all was said and done, we had to pay more than just the motor, for springs, & bearings. Total bill ended up $1,729.51. That much and we only got 1 remote control, and had to pay additional for a keypad! Just felt a little nickel and dimed. System is supposed to work with our smart phones, but we have not been able to connect the system to our smart phones. Would have been nice to have that done before tech left. Have tried several times and have been going online to try to troubleshoot. Ordering additional remotes online now too. Tech was willing to sell us additional remotes that were twice as much.

- John Espiritu

Hi John, It was a pleasure speaking with you today! I'm glad we were able to touch base and improve your customer experience. As per your request I'll be sending you the link to update your experience/review online. Thank you for being a customer and for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door

Sorry can’t remember the guy’s name that service my door. Very friendly and helpful inspected my made some replacements tightened up every nut. So quiet. Thank you I forgot your name

- Michael Le jender

I am so happy that I used precision door . There customer service is fantastic. You always get a person when u call and they strive to make the problem not a problem . Wonderful caring company.

- Diane Debiagio

Excellent service, on time, good job. Very detail . I will highly recommend to people who need garage door service. Thanks to Jerry!

- Katherine Tse

3/26/21: This was my 2nd time using Precision Garage Door Service. My 1st time was in Sept. 2020 when my garage door hinges needed replacement and my 2nd time was to replace my garage door opener. Both times were serviced by James Walker who did an excellent and efficient professional job making sure everything worked perfectly. I would definitely recommend using Precision Garage Door Service. Thank you.

- Pearl Chan

I called this morning due to the broken cable. The lady in the office scheduled a same day service. Brandon & another associate show up early afternoon. He explain clearly what needs to be repaired/upgraded & completed the job within an hour. Very professional job !!

- Eddy Wu

I have my garage door repair today by Mario @ Precision door! Very nice guy , excellent service I’m very satisfied. Good work.

- Salvador Pena

Tim came to our house today and did and outstanding job. Our garage door was in need of some TLC and Tim took care of it. We feel like we have a new garage door ! Tim was puntual, courteous , and did and excellent job.

- Michelle Estrada

I selected Precision door because of the work that was done in the past when my spring broke in half. Fof this service call Travis was the technician.. He asked me to explain the problem then he assessed what was needed. He thoroughly explained what was needed to have a functional garage door. Travis provided excellent service, answered all my questions, did a few demos so I can see the quality of the product and left my garage very neat. Travis, I appreciate the quality work you did for me. Thank you!

- Lynetta Johnson

Having service available on a Saturday afternoon was a great. Our spring was broken and we could not lift the door automatically or manually. We needed our car early Sunday morning. You have a great website and let us know that you could help. Having a live person to speak with on our initial call was outstanding. We set up an appointment. Paul Brinkman came as scheduled about 4pm and explained to us what was needed and made some recommendations. He made the repair and showed us how to properly maintain the door. We were impressed with Paul and your service. We will recommend you to our friends.

- Don Baker

I was so pleased with your service. Paulino worked so efficiently and was . Thank you very much. Lynda D.

- Linda Deirossi

Brandon and his co-worker sorry I forgot his name), were courteous and installed my new garage door opener in a professional manner. I was happy with their work, and they walked me through the different programs that the new opener is capable of doing.

- Mel Bautista

Al (consultant) - understands my needs and make great recommendations. Luis (Installation) - professional and installed my new garage door perfect.

- Carol Huang

I called with a broken spring at 2pm. Your man arrived at 5:30 and was done at 6:30. He was very saavy and did a terriffic job. I will be ordering two new, high security openers soon. The parts were very high priced!

- Jim Laufenberg

Had to wait several weeks while our custom glass panel door was built to precise specs BUT it was well worth it since price was very good price, fits perfectly and is extraordinarily quiet. Best door ever and lots of compliments from neighbors. The tech spent nearly six hours on this job installation and did a perfect job. Top notch workmanship and a great looking door at a very fair price!!

- Curtis Grassman

The crew was on time and efficient. I appreciate your service.

- Steve St. clair

Nice job and your worker very clean and friendly thank you for a nice job done.

- Ramiro Carrion

From estimate to installation, service was exceptional and pricing was matched with competitor.

- Marian

Everyone at Precision Door was professional, offered excellent customer service, and patiently worked with us as we decided on the exact door and all of its features. Al, the sales representative followed up within less than 24 hours on our many questions. The installation was smooth. Gabriel and Travis were excellent installers. Their follow up with any issues or questions was superb. I highly recommend this service.

- Cynthia Gissler

Had the gentleman out here to see about adjusting the garage door for a gap on the left bottom of the door. He did not give reasonable options to fix other than replacing the Concrete floors to make more level. I had Clarks pest control out earlier today and they installed new weatherstripping to my garage door and it still did not fix the issue so your garage door tech recommended that I call Clarks pest control back out to see if they could put a sticker weatherstrip on it. As a garage door repair service call we feel as though he should have offered to put a thicker weatherstrip there versus me calling my pest control company to do so. His main option for us was to rip out the concrete. After long conversations he offered to replace all rollers, etc since it’s an older door. But did still say it would not fix it since it’s an issue with the floor. Overall a waste of $50 and would never recommend the service.

- Tori Lovell

Crew showed up on time very professional got the job done.

- Ian Jackson

I was impressed with the workmanship. As a building contractor, I know when a project is done professionally and skillfully. It was a job superbly done.

- Albert Cortez

Your Tech Mr. Castro was very professional and knowledgeable. He is a asset to your company. Precision will always be my choice for Garage Doors.

- Ron Lee

We chose you because you're family owned and we wanted to support our local neighbors businesses. We choose you because of prior service at our home and your good reviews and service.

- Lesley

My garage door spring center support ripped itself off the wall - probably originally installed with too-short screws. I called, described my situation, and asked if someone could fix it and re-tension the springs. Their technician arrived on time, took a look at the garage, and told me that he will not tighten old springs. So I paid a $50 service fee for that. The springs are indeed old but in good condition. If you don't tighten old springs just say so on the phone.

- Daniel Treiman

Excellent and professional service performed by Mojica Jose. He recommended replacement of all the bearings besides the two springs. He lubricated all moving parts and made sure the door is well balanced. After his repair, the door operates as quietly as it was new.

- Richard Chang

Precision Door Service sent two people to our house the next day and fixed it promptly. The garage door is working well. Thank you.

- Steven Lurie

Great crew that showed up on time & had good advice on how to update our garage door opener & springs. Might have been slightly more costly than other companies, but the service was excellent

- Mark Warner

Paul did a great job not only ensuring I had the right springs installed but also confirming that all openers operated correctly.

- Doris Borg