Read what people are saying
about Precision Garage Door

Although the technician was nice, and knowledgeable and performed the pass/fail test on the opener, which took all of 10 minutes, the issue was just a “flip of a switch”. That flip was $325.00. It would have been a great customer service move on their part, by telling Hubby what to do, and we would have happily paid the $49.95 as mentioned at the time of the appointment. BS. Be careful what you sign up for. The rates are redunk.

- CK. In San Carlos

Hi Cindy, Thanks again for taking the time to chat. I appreciated the feedback and very happy that your customer experience improved. As promised, I am sending you the link to update your review as you requested. Please keep an eye out for the email/link. Thank you for choosing Precision Garage Door! Freddy Cespedes

Phillip Nguyen was professional in how he analyzed the problem and presented me with a solution. His skills and knowledge of how to install a long term correction was just what my home needed. Phillip also took the time to educate me on how to operate my new system. An incredible upgrade that my wife and I are so impressed with. Thank you Phillip, I will recommend you and Precision to anyone needing a garage door problem addressed. The Precision sticker with your company phone number is on my garage wall. Regards, Jake

- Colleen & jake Foraker

Service was good, but cost of rollers at $30 each was way too high, even when accounting for labor. A 10-pack of rollers cost about $30, and I was charged over $400 for a ~45 min service call. Way too much.

- Ken Galal

We are very happy with the service we received from Sheridan (technician) and Precision Door Service. He gave us options before making our final decision & was very knowledgeable Absolutely, will be referring our family & friends.

- Melissa Fillipo

I was very satisfied with the service; however, they arrived around 8:30 pm, later than scheduled time from 4:00 to 8:00 pm.

- Simin Fardeen

Professional, polite, communicated what was needed, fair price, on time...would certainly refer to a friend, neighbor.

- Barbara Mojis

I have used Precision OVerhead service before and admire the excellent organization and their attention to detail and expertise They did a fine job of repairing the electric door system and on time and great work

- Alyse Danis

The technician was courteous and professional. He called 30 minutes prior to arrival. I like mostly that he took the time to explain the parts and how they work together to make the garage door operate properly. He recommended the parts needed to fix my garage door problem and he made the necessary repairs in a timely matter. It was an overall great experience!

- Renee Otis

Quick and speedy repair from Tim. And he was extremely helpful in showing us how to fix the issue on our own in the future. Thanks so much!

- Jennifer Kelly

$100 to pull out a nail that was preventing the garage door from opening. Tech was nice and gave useful advice, but didn't tell me how much it was going to cost before doing the work. Otherwise I would not have agreed. I can't afford $100 to pull out a nail.

- Thoi Pham

Hi Mrs. Pham, Thank you for taking time to speak with me. I'm happy that your customer experience improved after our conversation. We appreciate you reaching out and providing your feedback and also being open to updating your customer experience. Please keep an eye out for the link that will allow you to update your review as discussed. Thank you for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door

Wonderful service replaced our key pad very efficient.

- Victor Tripp

Outstanding service and professional workmanship!! Johnathan and Mathew are to be commended for their knowledge and outstanding service!

- Philip Spanjian

Jerry is a very knowledgeable and personable technician who is not only able to fix a problem but to make the fix understandable to a non door opener customer. I appreciated his thorough double check of the working of the opener 's working

- Bob Mcdougal

Well I only received an unwritten quote/estimate for the 49.95 fee I paid, so I was not too impressed with the first impression of your company. Definitely customer service training is strongly encouraged. Good Luck in improving customer service.

- Daisy Jimenez

Hi Mrs. Jimenez, Thanks again for taking the time to chat with me. I'm glad we were able to improve your customer experience after our discussion. As per our conversation, keep an eye for the link to update your experience. Thank you for choosing Precision Garage Door! Regards, Freddy Cespedes General Manager

The repairs that they did on my garage door was amazing i would be more than happy to recommend your services to my family and friends

- Cheryl Taylor

Prompt , friendly and excellent service . This is the third time we have used Precision and always 5 star service, including free return visit to refine a prior repair.

- Raheela Steiner

Great JOB!! I highly recommend Precision Garage Door Service.

- Sandra

Same day service at scheduled time. Technician was curious and very efficient. Repair was complete in less than one hour.

- Robert Engel

The job was performed smoothly and efficiently. The tech had knowledge of what he was doing. I had the hardware replaced due to old age. Works great

- Francis Gadayan

I had a major repair on my garage door and Brandon /Sergio were the technicians. They did a wonderful job, repaired and installed a complete new functual system, no new door, but everything else. It runs so smoothly and I feel lucky to have called their employer, Inge Birwe

- Inge Birwe

After making an appointment, within minutes I received a call from Technician Jonathan Castro. He provided and ETA and arrived on time. After surveying the problem (Broken Springs), a full assessment was done of my garage door. 33 years and it appears that I change springs every 5-7 years. After speaking with Jonathan, I learned why. Jonathan estimated 1 hour to do the job, and he was done much sooner to my surprise. I checked for balance, and operation. Jonathan tightened all bolts/nuts as well. Job well done!!

- Glenn Sylvester

Same day service, on Time. Could not be better, Thanks.

- Ernest Beck

Jonathan came to repair our garage door and did a great job! The chain of our garage broke so he went over what needed to be replaced and did everything thoroughly and efficiently. Thanks Jonathan!

- Renee De la rosa

GOOD SERVICE. TECH MR. JONATHAN CASTRO AND THE OTHER GENTLEMAN ARE SO HELPFUL. GOOD SKILL. VERY FRIENDLY. REASONABLE PRICE. WILL RECOMMEND TO MY FRIENDS.

- William Lo

Thank you, thank you! After years of an automatic garage door that was so noisy we are delighted with the door Brandon installed last night. We can’t hear it open and the house does not shake. I discovered your company as Brandon was doing an install up the street at my neighbors home. Brandon was very informative resulting in my calling you for an appointment. Thank you again Best Adrienne Hoyer I will be referring my friends to your site and will tell them to ask for Brandon. !!

- Adrienne Hoyer

Kyle was the best! Very very happy with whole process for replacing our garage door opener.

- Marie Frykberg

I want to give a good recommendation for your technician Phillip Nguyen. He has very good customer service skillS, and very good technical skills. He was able to detect the problem very rapidly, and corrected the problem. I was pleased for all the advice he gave me, and he was very patient when I asked him questions. He answered my questions very politely and explained the answers do my questions in a very detailed manner. I want to give Phillip Nguyen a FIVE STAR RATING.

- William Tomlin

Garage door did not fit the opening. The height measured was off about an inch on top, leaving a gap on the top, and the width of the door was short of the opening, leaving a gap on one side. The measurements were off, or there door was not made according to the measurements. Installer had many issues, but not his problem.

- Jan Yagi

Hi Mr. Yagi, Thank you for taking the time to speak with me. I'm glad we were able to get the correct section installed and improve your customer experience. As we discussed I am sending you a email with a link that will allow you to update your experience online. We appreciate you as a customer and thank you for choosing Precision Garage Door. Thanks!

After setting up to have our garage door opener replaced, was originally told estimate would be about $1100. Other company quoted us $996. We went with your firm because you were quicker to set appointment. After all was said and done, we had to pay more than just the motor, for springs, & bearings. Total bill ended up $1,729.51. That much and we only got 1 remote control, and had to pay additional for a keypad! Just felt a little nickel and dimed. System is supposed to work with our smart phones, but we have not been able to connect the system to our smart phones. Would have been nice to have that done before tech left. Have tried several times and have been going online to try to troubleshoot. Ordering additional remotes online now too. Tech was willing to sell us additional remotes that were twice as much.

- John Espiritu

Hi John, It was a pleasure speaking with you today! I'm glad we were able to touch base and improve your customer experience. As per your request I'll be sending you the link to update your experience/review online. Thank you for being a customer and for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door

Sorry can’t remember the guy’s name that service my door. Very friendly and helpful inspected my made some replacements tightened up every nut. So quiet. Thank you I forgot your name

- Michael Le jender