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about Precision Garage Door
Precision Garage Door of San Franciscohas received 1084 reviews, averaging 4.87 Stars:
San Mateo, CA
Product:
Service Technician Team: Brandon Brooks
Daly City, CA
After making an appointment, within minutes I received a call from Technician Jonathan Castro. He provided and ETA and arrived on time. After surveying the problem (Broken Springs), a full assessment was done of my garage door. 33 years and it appears that I change springs every 5-7 years. After speaking with Jonathan, I learned why. Jonathan estimated 1 hour to do the job, and he was done much sooner to my surprise. I checked for balance, and operation. Jonathan tightened all bolts/nuts as well. Job well done!!
- Glenn Sylvester
San Francisco, CA
Same day service, on Time. Could not be better, Thanks.
- Ernest Beck
San Francisco, CA
Jonathan came to repair our garage door and did a great job! The chain of our garage broke so he went over what needed to be replaced and did everything thoroughly and efficiently. Thanks Jonathan!
- Renee De la rosa
San Mateo, CA
GOOD SERVICE. TECH MR. JONATHAN CASTRO AND THE OTHER GENTLEMAN ARE SO HELPFUL. GOOD SKILL. VERY FRIENDLY. REASONABLE PRICE. WILL RECOMMEND TO MY FRIENDS.
- William Lo
Product:
San Francisco, CA
Thank you, thank you! After years of an automatic garage door that was so noisy we are delighted with the door Brandon installed last night. We can’t hear it open and the house does not shake. I discovered your company as Brandon was doing an install up the street at my neighbors home. Brandon was very informative resulting in my calling you for an appointment. Thank you again Best Adrienne Hoyer I will be referring my friends to your site and will tell them to ask for Brandon. !!
- Adrienne Hoyer
Hillsborough, CA
Kyle was the best! Very very happy with whole process for replacing our garage door opener.
- Marie Frykberg
Product:
San Mateo, CA
I want to give a good recommendation for your technician Phillip Nguyen. He has very good customer service skillS, and very good technical skills. He was able to detect the problem very rapidly, and corrected the problem. I was pleased for all the advice he gave me, and he was very patient when I asked him questions. He answered my questions very politely and explained the answers do my questions in a very detailed manner. I want to give Phillip Nguyen a FIVE STAR RATING.
- William Tomlin
San Francisco, CA
Garage door did not fit the opening. The height measured was off about an inch on top, leaving a gap on the top, and the width of the door was short of the opening, leaving a gap on one side. The measurements were off, or there door was not made according to the measurements. Installer had many issues, but not his problem.
- Jan Yagi
Hi Mr. Yagi, Thank you for taking the time to speak with me. I'm glad we were able to get the correct section installed and improve your customer experience. As we discussed I am sending you a email with a link that will allow you to update your experience online. We appreciate you as a customer and thank you for choosing Precision Garage Door. Thanks!
Precision Door took time to remedy the problem.They performed the task within one week of the installation to my satisfaction. Garage doors look very nice.
Comment from: Jan YagiThe mail box lid is getting rusty. Can you replace it with a better one.
San Francisco, CA
After setting up to have our garage door opener replaced, was originally told estimate would be about $1100. Other company quoted us $996. We went with your firm because you were quicker to set appointment. After all was said and done, we had to pay more than just the motor, for springs, & bearings. Total bill ended up $1,729.51. That much and we only got 1 remote control, and had to pay additional for a keypad! Just felt a little nickel and dimed. System is supposed to work with our smart phones, but we have not been able to connect the system to our smart phones. Would have been nice to have that done before tech left. Have tried several times and have been going online to try to troubleshoot. Ordering additional remotes online now too. Tech was willing to sell us additional remotes that were twice as much.
- John Espiritu
Hi John, It was a pleasure speaking with you today! I'm glad we were able to touch base and improve your customer experience. As per your request I'll be sending you the link to update your experience/review online. Thank you for being a customer and for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door
Freddy diligently followed up with me on this job. Their immediate response to our concerns were addressed completely. Freddy went out of his way and adjusted our invoice to cover the cost of the keypad and additional remote control for the garage. We appreciated the efforts Freddy took make sure that we were satisfied with Precision Garage. I would like to revise my rating for Precision Garage to a 5 star rating. Appreciate the professional and immediate response. We will not hesitate to recommend Precision Garage to others and continue to use them for all our maintenance and repair needs. Thank you!
San Francisco, CA
Sorry can’t remember the guy’s name that service my door. Very friendly and helpful inspected my made some replacements tightened up every nut. So quiet. Thank you I forgot your name
- Michael Le jender
San Francisco, CA
I am so happy that I used precision door . There customer service is fantastic. You always get a person when u call and they strive to make the problem not a problem . Wonderful caring company.
- Diane Debiagio
San Francisco, CA
Excellent service, on time, good job. Very detail . I will highly recommend to people who need garage door service. Thanks to Jerry!
- Katherine Tse
San Francisco, CA
3/26/21: This was my 2nd time using Precision Garage Door Service. My 1st time was in Sept. 2020 when my garage door hinges needed replacement and my 2nd time was to replace my garage door opener. Both times were serviced by James Walker who did an excellent and efficient professional job making sure everything worked perfectly. I would definitely recommend using Precision Garage Door Service. Thank you.
- Pearl Chan
Product:
San Mateo, CA
I called this morning due to the broken cable. The lady in the office scheduled a same day service. Brandon & another associate show up early afternoon. He explain clearly what needs to be repaired/upgraded & completed the job within an hour. Very professional job !!
- Eddy Wu
San Francisco, CA
I have my garage door repair today by Mario @ Precision door! Very nice guy , excellent service I’m very satisfied. Good work.
- Salvador Pena
San Francisco, CA
Tim came to our house today and did and outstanding job. Our garage door was in need of some TLC and Tim took care of it. We feel like we have a new garage door ! Tim was puntual, courteous , and did and excellent job.
- Michelle Estrada
Product:
San Francisco, CA
I selected Precision door because of the work that was done in the past when my spring broke in half. Fof this service call Travis was the technician.. He asked me to explain the problem then he assessed what was needed. He thoroughly explained what was needed to have a functional garage door. Travis provided excellent service, answered all my questions, did a few demos so I can see the quality of the product and left my garage very neat. Travis, I appreciate the quality work you did for me. Thank you!
- Lynetta Johnson
Product:
Half Moon Bay, CA
Having service available on a Saturday afternoon was a great. Our spring was broken and we could not lift the door automatically or manually. We needed our car early Sunday morning. You have a great website and let us know that you could help. Having a live person to speak with on our initial call was outstanding. We set up an appointment. Paul Brinkman came as scheduled about 4pm and explained to us what was needed and made some recommendations. He made the repair and showed us how to properly maintain the door. We were impressed with Paul and your service. We will recommend you to our friends.
- Don Baker
Product:
Service Technician Team: Paul Brinkman
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I was so pleased with your service. Paulino worked so efficiently and was . Thank you very much. Lynda D.
- Linda Deirossi
Product:
Service Technician Team: Paulino M
San Francisco, CA
Brandon and his co-worker sorry I forgot his name), were courteous and installed my new garage door opener in a professional manner. I was happy with their work, and they walked me through the different programs that the new opener is capable of doing.
- Mel Bautista
Product:
Service Technician Team: Brandon Brooks
San Francisco, CA
Al (consultant) - understands my needs and make great recommendations. Luis (Installation) - professional and installed my new garage door perfect.
- Carol Huang
San Francisco, CA
I called with a broken spring at 2pm. Your man arrived at 5:30 and was done at 6:30. He was very saavy and did a terriffic job. I will be ordering two new, high security openers soon. The parts were very high priced!
- Jim Laufenberg
San Francisco, CA
Had to wait several weeks while our custom glass panel door was built to precise specs BUT it was well worth it since price was very good price, fits perfectly and is extraordinarily quiet. Best door ever and lots of compliments from neighbors. The tech spent nearly six hours on this job installation and did a perfect job. Top notch workmanship and a great looking door at a very fair price!!
- Curtis Grassman
Product:
Pacifica, CA
The crew was on time and efficient. I appreciate your service.
- Steve St. clair
Product:
San Francisco, CA
Nice job and your worker very clean and friendly thank you for a nice job done.
- Ramiro Carrion
Product:
San Bruno, CA
From estimate to installation, service was exceptional and pricing was matched with competitor.
- Marian
San Francisco, CA
Everyone at Precision Door was professional, offered excellent customer service, and patiently worked with us as we decided on the exact door and all of its features. Al, the sales representative followed up within less than 24 hours on our many questions. The installation was smooth. Gabriel and Travis were excellent installers. Their follow up with any issues or questions was superb. I highly recommend this service.
- Cynthia Gissler
Product:
Door Installation Team: Gabriel Van Blake
San Mateo, CA
Had the gentleman out here to see about adjusting the garage door for a gap on the left bottom of the door. He did not give reasonable options to fix other than replacing the Concrete floors to make more level. I had Clarks pest control out earlier today and they installed new weatherstripping to my garage door and it still did not fix the issue so your garage door tech recommended that I call Clarks pest control back out to see if they could put a sticker weatherstrip on it. As a garage door repair service call we feel as though he should have offered to put a thicker weatherstrip there versus me calling my pest control company to do so. His main option for us was to rip out the concrete. After long conversations he offered to replace all rollers, etc since it’s an older door. But did still say it would not fix it since it’s an issue with the floor. Overall a waste of $50 and would never recommend the service.
- Tori Lovell
Pacifica, CA
Crew showed up on time very professional got the job done.
- Ian Jackson
(415) 766-0700
(415) 766-0700(650) 278-4011
(650) 278-4011(650) 235-4949
(650) 235-4949(650) 560-4500
(650) 560-4500Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
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If you are looking for service in the East Bay area, please visit:
precisiondooreastbay.com/
If you are looking for service in the San Jose area, please visit:
If you are looking for service in the East Bay area, please visit:
I had a major repair on my garage door and Brandon /Sergio were the technicians. They did a wonderful job, repaired and installed a complete new functual system, no new door, but everything else. It runs so smoothly and I feel lucky to have called their employer, Inge Birwe
- Inge Birwe