Brandon Brooks

Brandon Brooks
Service Technician Team
Reviews: 117
Average: 4.81 stars
Brandon Brooks has received 117 reviews, averaging 4.81 Stars:
1 2 3 4 5

Brandon Brooks's Bio:

Hello everyone , I am Brandon , I am a Canadian from Vancouver Canada . I have been living in the Bay Area now for about 15 years . I enjoy all that the bay and California has to offer , I enjoy golfing , biking , traveling and adventure .I live on the peninsula with my girlfriend and 2 Siamese cats . I have been in the garage door business for 8 years now and enjoy it every day . Working with precision has been a absolute privilege . I enjoy meeting new customers and taking on new challenges everyday . It is always my goal to leave a job with happy customers and a job well done .

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

It's quite possible I overpaid for parts here, $300 for a pair of cables, $600 for two pair of cables, seems quite high, but from very beginning to very end, Precision was very professional, prompt, and clear on their mission to get the job done. Brandon met me on time, offered a clear explanation of what my failure entailed and a couple of good solutions for repair. I chose the one that fit my budget and timeline and he executed the repair in half the time I thought he might. One door is repaired, the other is upgraded, and I am very happy with the work, the response, and the time required of me to facilitate some additional comfort in my home. Well done Precision.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Cables

Service Technician Team: Brandon Brooks
1 2 3 4 5
Date: 09/30/2021
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We're extremely pleased with the service from Precision Garage Door Service. We have a 25 year old Martin door and finally the spring broke in two. Brandon and Ishmael were the service techs that came on site. They assessed all of the hardware / components on the door and provided us with estimate to bring the door back to working condition. They replaced the single spring with two springs to help balance the load and compensate for the insulated door weight. They replaced all of the rollers since the original ones were showing wear and cracks. Lastly, they replaced the cables and the assembly since they were starting show a lot of wear and not functioning smoothly. They kept us informed of the work they were doing along the way and showed us the original parts that were being replaced and why they should or need to be replaced. Their customer service was beyond our expectation. They completed the job in one hour and had all the necessary tools and parts on-hand. With all of the new hardware, the door is several times quieter with the new rollers and travels up/down smoother than before. It's like having a brand new garage door. We would highly recommend Precision for any garage door service.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon and Ismael showed up on time, were very knowledgeable and worked efficiently to repair my garage doors. I would highly recommend Precision Garage Doors for any problems you may have with your garage doors.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They explained to me in a very matter of fact way what was wrong with the closing mechanism and what my options were.

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Brandon Brooks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I wanted to increase security for the garage door. There have been recent break-ins through garage doors in my neighborhood. I ended up having an automatic deadbolt installed that will prevent entry by unlocking the manual garage door release from outside. Though an expensive solution. it does provide peace of mind. I don't know why it wasn't suggested when the original garage door was installed (by another company). In addition, all the rollers were worn and replaced for a much smoother operation (and I'm sure, will be less wear and tear on the motor) The work was done well except there was no attempt to patch the dry wall where the wall was cut out to install the deadbolt or patch the opposite wall where holes were drilled for possible install. Considering the cost of the job ($900), I don't think it's too much to expect restoring as much as reasonable the walls that were drilled or cut open to complete the job. The installer was very knowledgeable and also set the garage door to automatically close after 10 minutes (a feature I wasn't aware of), so all in all this was a good experience.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Rollers

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very satisfied with the service; however, they arrived around 8:30 pm, later than scheduled time from 4:00 to 8:00 pm.

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Brandon Brooks Service Provided:
Garage Door Opener Install

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have used Precision OVerhead service before and admire the excellent organization and their attention to detail and expertise They did a fine job of repairing the electric door system and on time and great work

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

$100 to pull out a nail that was preventing the garage door from opening. Tech was nice and gave useful advice, but didn't tell me how much it was going to cost before doing the work. Otherwise I would not have agreed. I can't afford $100 to pull out a nail.

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A Response from: Freddy Cespedes

Hi Mrs. Pham, Thank you for taking time to speak with me. I'm happy that your customer experience improved after our conversation. We appreciate you reaching out and providing your feedback and also being open to updating your customer experience. Please keep an eye out for the link that will allow you to update your review as discussed. Thank you for choosing Precision Garage Door. Regards, Freddy Cespedes General Manager Precision Garage Door

Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The repairs that they did on my garage door was amazing i would be more than happy to recommend your services to my family and friends

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a major repair on my garage door and Brandon /Sergio were the technicians. They did a wonderful job, repaired and installed a complete new functual system, no new door, but everything else. It runs so smoothly and I feel lucky to have called their employer, Inge Birwe

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Brandon Brooks Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you, thank you! After years of an automatic garage door that was so noisy we are delighted with the door Brandon installed last night. We can’t hear it open and the house does not shake. I discovered your company as Brandon was doing an install up the street at my neighbors home. Brandon was very informative resulting in my calling you for an appointment. Thank you again Best Adrienne Hoyer I will be referring my friends to your site and will tell them to ask for Brandon. !!

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Brandon Brooks Service Provided:
Garage Door Opener Install

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called this morning due to the broken cable. The lady in the office scheduled a same day service. Brandon & another associate show up early afternoon. He explain clearly what needs to be repaired/upgraded & completed the job within an hour. Very professional job !!

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon and his co-worker sorry I forgot his name), were courteous and installed my new garage door opener in a professional manner. I was happy with their work, and they walked me through the different programs that the new opener is capable of doing.

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Brandon Brooks Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Crew showed up on time very professional got the job done.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great crew that showed up on time & had good advice on how to update our garage door opener & springs. Might have been slightly more costly than other companies, but the service was excellent

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Brandon Brooks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision gets 5 stars from us. Our overhead torsion spring broke early one morning. When I called Precision, someone answered the phone immediately and our service technician, Brandon, was at our house a few hours later. Brandon was at our house 8 years ago to install a new garage door opener. Both times he was very pleasant, personable and professional. Thank you Brandon and thank you Precision.

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent technician! Corrected a problem and lubricated the door and mechanisms. Provided additional information and assistance. Brandon is a fine representative for your company!

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brandon was terrific! He came earlier than he said, was waiting for me to get home, and was so polite, efficient, and knowledgeable about garage doors! He repaired our "antique" wooden garage door, and serviced the parts. Who would have thought having a garage repair person come out to fix our garage door would have been such a nice experience! Thank you, Precision, we're so glad that we found you and that you helped us with our 3rd repair work.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called to repair my mom's garage door this afternoon. Technician who came out was professional, courteous, and most of all knowledgeable.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I always call Precision Garage Doors because they are efficient, professional, courteous and they get the job done.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician told me that state regulations did not allow him to attempt any repair. He immediately tried to sell me a whole new door and opener. He further told me that my unit had a malfunctioning mother board and I should not use the unit. The next day I had someone else repair a loose wire connecting the opener to my malfunctioning wall switch. This fixed my problem. Needless to say the call was most unsatisfactory and unethical

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Brandon Brooks Service Provided:
Garage Door Opener Repair

Service Technician Team: Brandon Brooks
1 2 3 4 5
Date: 10/31/2020
Garage Door Repair
,
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was super and courteous

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brenden was so helpful and went beyond to help.

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Brandon Brooks Service Provided:
Garage Door Opener Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, professional, excellent work. The tech Brandon was really exceptional at what he does. Highly recommended.

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely happy with Precision Doors. The installer Moises a real professional. Compamy to recommend

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Brandon Brooks Service Provided:
Install Garage Doors

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional good job

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Brandon Brooks Service Provided:
Garage Door Repair

Product:
Springs

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I do not know which parts were purchased to repair the door -but the repair technician did a very effective job- and I thank him so much. I lost the receipt somewhere in my computer- I would like to have the cost estimate -a copy of the total mailed to me. Thank you so much for the good work. Catherine Banks.

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Awesome service ! Brandon did a great Job, great service in replacing the spring on my garage door. 5 stars Plus !!!!

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a great experience from start to finish with Precision. I called late on a Friday for a non-urgent issue, but they got someone out on Saturday anyway. We were expecting a big job, probably replacing the motor, etc., but Brandon came out and gave us a very honest assessment where we didn't need to replace the motor at all--so it ended up being just a $500 job. Less than two hours later we had a smoothly-running system. I would definitely recommend them.

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Brandon Brooks Service Provided:
Garage Door Repair

Service Technician Team: Brandon Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, good, expensive. A quick google search shows that the repair these guys performs typically goes for about $300. They charged me over 1000! I will not be recommending them to my friends and neighbors, but will update yelp accordingly instead.

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Brandon Brooks Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Service Technician Team: Brandon Brooks
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Angie's List Super Service Award 2021
Precision Door Service of Bay Area, Garage Doors & Openers, Fremont, CA
Diamond Certified
Home Advisor
Military Discounts
Senior Citizen Discount
Hats off To Teachers Discount
San Francisco Area

(415) 766-0700

(415) 766-0700
South San Francisco/Daly City Area

(650) 278-4011

(650) 278-4011
San Mateo Area

(650) 235-4949

(650) 235-4949
Half Moon Bay Area

(650) 560-4500

(650) 560-4500

Licenses

Contractor License
#993539

If you are looking for service in the San Jose area, please visit:

precisiondoorsanjose.com/

If you are looking for service in the East Bay area, please visit:

precisiondooreastbay.com/


If you are looking for service in the San Jose area, please visit:

precisiondoorsanjose.com/


If you are looking for service in the East Bay area, please visit:

precisiondooreastbay.com/