Garage Door Repair Reviews in San Francisco (Page 48)

The technician, Jerry Parker, was very thorough with information regarding the opener. He installed the opener carefully and explained all aspects (some different from our old one). He was very friendly and brought very nice music to listen to while working. We enjoyed it. He carefully cleaned up when he was finished. So far we are very happy with the opener. 5 star

- Judy Neumann

Excellent service and result! Timely and professional - arrived on time and performed repairs efficiently. I would highly recommend Precision!

- Linda

Precision Door is fabulous!!!! Your service person, Mario, not only made my garage door lighter, but safer. He came the very next day after I telephoned. For years, I have wanted to have my garage door lighter so I could lift it in a power outage. Mario explained everything to me. You are free to post this review - if I could give more than 5 stars, I would. Thank you so much for your excellence.

- Diane Feirman

James was great! He replaced our noisy garage door motor efficiently. He was very professional and punctual. I will surely recommend this company to other family members and friends.

- Nerissa Sugioka

Josh was super knowledgeable and enjoyed working with him. Great response time and service. Professional and straightforward.

- Damian Padilla

Repairman arrived on a Saturday just a couple of hours after my call for help. Skilled professional had all of the necessary parts and efficiently replaced springs, rollers and cables. Speedy repair greatly appreciated.

- Tim Vanoppen

Fabulous response time and service. Brandon was honest, efficient and a very pleasant man. I highly recommend Precision and would definitely use them again.

- Judith Scherr

Josh was out tech and he was excellent. Arrived on time, very knowledgable, great communication and efficiently done.

- Rene Bihan

I was fortunate that I remembered "Precision" from the ads I see and hear on TV. The company that left their sticker on mt old door opener didn't answer the phone and I was put in an endless loop. When I called precision a (Surprise) real human answered the phone and set up an appointment at MY earliest convenience. (They were willing to come immediately but I wasn't at home at the time) The technician that came the next day (Jerry Parker) was an absolute gem. Hew did everything he could to save the old opener and when I decided I didn't want to take a chance with it failing again (it was working but intermittently) he explained carefully all of the options, all of the price points and all of the benefits of each. I chose a model that I felt best suited us and Jerry installed it like a Pro!! I would recommend Jerry and Precision to anybody.

- Peter Frank

I was recommended by a friend who had his door redone a couple of years back, so I decided to have you guys give me an estimate on mine.

- Jorge Sanchez

Exceptional experience from start to finish. We had an old 1950's single panel door that needed replacement. First your talented staff made every effort, without charging us to adjust and repair it. The staff was amazing and knowledgable. So of course we called you back to purchase the new door and opener, and it's amazing. All three technicians who worked with us were on time, professional, knowledgable and friendly. I have already reccommended you to many of our family and friends. Thanks for the excellent service!

- Shawn Thrapp

quick, friendly, professional - well done

- John Maki

Working with Precision Door was so easy! One phone call and we had a convenient Saturday appointment! Our tech, Josh Kinder, was on time, friendly, knowledgeable, and fixed our issue quickly and thoroughly. I would recommend Precision Door to anyone for their garage door needs!!

- Jeff Gleason

I have had a lot of problems with my garage door and had various companies out. ABSOLUTELY this has been the best company and best experience I have in terms of knowledge, personality and punctuality for years from any service company. The garage SPECIALIST who came out was Jerry Parker and he quickly assessed the situation, found the faults, offered the solutions and more importantly suggested (but did not push) other structural changes that can be preventative and would improve function.. And you know what, I did and the door never worked better. PLUS they came out on a Sunday morning.

- Philip Watt

I had a little problem with communication with your office and the driver. Putting this aside the installer was totally knowledgeable and very efficient in door installation. It took about 2 hours and he took the time show me what I need too for the door a few times a year. The installer was very pleasant and very professional throughout the job. With this experience when I need garage work this is the only place I will call.

- Barry Philips

Repair people are very friendly and informative...they also seem to be very knowledgeable.

- Stuart Silberman

Mario did a fantastic job installing the new garage door opener and I’m very happy with the results!

- Ray Bach

have used Percision garage door for the past 6 years. They are extremely reliable, dependable and courteous. I recommend them to all my friends for any door needs. over the years they hand done normal maintenance, replaced door springs, and opener. The person that came out this time Gabriel was excellent. I’m had called time around 5pm on a friday to repair a broken spring and he was able to take the service that day and have the repair completed before 8pm. he even adjusted and extend the door sensors at no extra charge.

- Jocelyn Nassar

The installer was very efficient and professional. The new garage door works wonderfully and it looks good. Top notch job!

- John Blasi

Fast and excellent job by Mario. He explained all his work and worked quickly and courteously. He also contacted me prior to arrival and showed up on time. Thank you!

- Dino Delyani

Much thanks to Mario and team today. From the pre-arrival call to the repair of my door, I couldn't be happier. I appreciate excellent customer service and outstanding workmanship.

- Jim Embleton

I give this company zero stars for keeping me waiting over 4 hrs for the tech to arrive. Who wants to wait that long for the tech to arrive and then find out they are the last appointment for the day? If I was informed I would get this type of treatment, I would have called someone else who treats customers better and shows up on time. This could be you so BEWARE of this company! I tried to call the company after waiting 4 hrs and the person taking the call did not want to help me until I insisted she find out if the technician was coming. She may have been the one who decided I get to be the last appointment because it was convenient for the technician to end his day near his home. This is not customer service when the scheduling is favorable to the technician, but not the customer. BEWARE--this could happen to you! A four-hour window for service calls is not reasonable so don't use this company because you could be waiting five or more hours for someone to show up!

- Jo ann Lew

Great service. The technician showed up at the window promised on the earlier side. He did not try to up sell me, instead mentioned that I did not need a new opener after all, just new rollers and spring and tighten the loose bolts at the opener motor. It works and sounds like new.

- David Tonna

Thank you very much for your speedy service I was very pleased with the outcome and yes I would not hesitate to recommend your company thank you

- George Stabille

I was very happy with the service of your service tech, Jerry Parker. He kept me posted on his arrival to El Granada on this day, a rainy day. He quoted me a price on repairs of a 25 year old, 5 panel roll up wood door before he continued. He installed a new spring and cables and much more needs of such a old door. He did the work, great attitude, personality and worth every penny of performed work. I would and will refer Precision garage door co. to friends and family. 5 stars from me to this company. Thank you, Larry Gunning.

- Larry Gunning

Exemplary courtesy of employees from initial phone call to service expert’s arrival. One day’s service. Fantastic service provider, fantastic!! Charge for service more than fair. I will recommend to everyone.

- Priscilla Sensi

Thank you James W.! Precision was awesome. Showed up within the hour and did the installation that evening. We were really in a pinch and they were very helpful and knowledgeable. We will definitely recommend!

- Amy Sherman

Jerry Parker was the person that fixed our garage door. He did the work perfect. He was on time and very professional. The only thing is I didn't get a copy of the receipt. Can you send it to me ?

- Brian Clyne

5-star rating The technician James Walker was knowledgeable and performed an excellent service. The job was well done.

- Lily Tam

The tech, Joshua, was excellent. I had an intermittent problem and he did everything he could to figure it out. Of course it always worked when he came over but we tried different things. I ended up buying a new motor (the old was over 20 years old) and the work was excellent. The new motor is so quiet. Happy for Joshua's patience and expertise.

- Leslie Bayless