Garage Door Repair in San Francisco Bay Area - Page 32

Caroline Bellicitti

Five Stars for Outstanding Service! I had a fantastic experience with Precision Garage Door of the Bay Area. Our technician, Philip, was knowledgeable, efficient, and incredibly professional. He took the time to show me exactly which parts were worn or cracked and gave a detailed explanation of how each component works. It was helpful and reassuring to understand what needed to be fixed and why. Philip replaced all the moving parts, including the motor. He completed the work quickly but thoroughly, and he left the area spotless when he was done. It's not often you find that level of care and attention to detail. In all, I give Philip five stars and highly recommend Precision Garage Door for anyone needing reliable and high-quality garage door service. Thank you!

Kristi Greenwell

Our technician, Travis, called when he was on the way and showed up right on time. He gave us options of how he could repair our door and kept us updated throughout the repair. Our garage door works perfectly now and it was hassle free. Thank you so much Travis!

Sharon Tamagni

Nathanial called to ask if he could arrive early. This was good news since we could not get our car out of the garage. That was the first thing he did upon arrival. He explained the problem we were having and the fix required very clearly. He completed the job in under an hour. We are very pleased with the service we received. We will definitely call on Precision for any future needs.

Charlene Sherman

Patrick was so knowledgeable and efficient. He got the job done quickly. I called and got my garage door opener installed same day.

Gabriel Ormonde

Antonio was quick personable and did great work

Derek Adelman

The main spring on our garage snapped, trapping both cars. Precision Garage responded quickly, arrived on time and replaced the spring and other parts that were getting old. Part prices are high but the response and service was very professional.

emi kamata

I'm not sure about the price, but their service was very good.

Carolyn Erwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I choose because of TV ad. Service was fantastic. Everything was just as advertised.

Sam Hagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathaniel did a superb job. Analyzed the problem and gave me two great options on a repair solutions. Completed the work in 30 minutes and was on his way.

S.B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From start to finish, my experience with Precision Garage Door Service was excellent. The receptionist was professional, respectful, and easy to talk to—scheduling an appointment was completely stress-free. David Lopez, the technician, was polite, had a great attitude, and worked efficiently. He explained everything clearly—from what I was purchasing to how it would be installed, and even shared tips on maintaining the garage door to keep it running smoothly. I’m very glad I chose Precision. Great service all around!

Esther Chan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door and opener were installed less than two years, recently the garage door lost its balance; it could open but not close! Called Precision, they sent a technician to check, had found the rollers of both side tracks were loosing , the tech said the rollers were worn out, better to replace the new rollers, the new one has bearings. I asked the price, he took the whole bag of the roller and showed it to me and said $44.95/ea. installation for no extra cost. I agreed, he exchanged them. When I paid the bill, it cost $449.95. In total. I was shocked, he said ten of them. He lubricated the rollers and the tract. However, I have found the door does not closing smoothly today! It has cracked sound when door is closing. The new tracks are made of aluminum, kind of soft for the garage door, compared to my old tracks are made of metal. I am not happy about it.

Walter Porta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Changed broken cables and rollers and new spring. Technician was excellent.

Jimmy Namba

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and professional installer. Very happy with the new door!

Kevin Hawkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis was great! It took him no time to identify all of the issues contributing to our automatic door failures, with a very thorough inspection. He gave us a number of options for fixing, and clearly did a high-quality job in every system he touched. Our garage door wasn't this quiet when it was first installed! I highly recommend Travis's work!

Craig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The scheduling and the work was very professionally done. I called in the morning and the work was completed that afternoon. The technician doing the work was very experienced and efficient. My issue is with the pricing and what felt like a bit of a "bait and switch". One of my torsion springs broke. I was told on the phone that it was likely that both would need to be replaced and I was told what this would cost. I was not told until the technician arrived at my home was that they also "always" replace the center bearing. This cost $139, it was no extra work to replace this when the springs are also replaced and the cost of the identical part on line is $14. I was also told by the technician that needed to do a "Lube and Tune" of all moving parts. This consisted of tightening the hinge nuts and spraying the hinges and rollers with lubricant from an anisole can. This took about 5 minutes and cost another $100. I was also told that I should also replace the rollers, which would have added at least another $500. I declined the rollers, which I will buy and replace on my own. My garage door is very heavy and cannot be opened by one person when the torsion spring breakes. So, I went ahead and agreed to have the work done. The company should be upfront on the costs when you make the appointment. Instead they add on these costs, when they arrive at your home and give you a true estimate.

Jacqueline Mccarthy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

great job, thank you.

Deborah Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door was just great. Super service from the excellent scheduler who responded with professionalism and speed, to Travis who worked relentlessly on a very hot day to bring our door back to life! Such a talented pro! With gratitude, The Smiths in Kentfield

Donna Silvers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Phillip did a great job in explaining what needed to be done. When the job was completed he explained what he did and how to use the new opener. He was very kind and patient since I am not very tec savvy. Your company was recommended by my daughter and I will definitely recommend you to anyone interested. Really appreciated that the work was done so quickly.

Deborah Cherkas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were having quite a few issues with the garage door of our home. I called Precision Garage Door & they were able to make a house call quickly. The technician, Patrick arrived and seemed to understand our problems with the door. He recommended several ways to repair the door. He explained the cost, time & what to expect. Patrick was attentive, friendly & worked with ‘precision’ to repair the door to our satisfaction. Based on my experience with PGD, I wouldn’t hesitate to use them again. They are what I expect from any service company.

Peter Franceschi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The first Technician that Precision Garage Door sent out to my house, to measure and show me my options for a new garage door was very polite and courteous and answered all of my questions. He explained all of my options to pick and choose what I wanted in a new garage door. About 3 weeks later, my new garage door arrived from Florida and Precision Garage Door Service called me to schedule a date to have it installed. Yes, the doors were made in the USA. No tariff’s to worry about. The second Technician removed the old 2 car garage door and installed the new garage door in 1hr and 40min’s. A one man operation, I was impressed. When he finished, he removed all the left over debri on the garage floor and took away all of the cardboard boxes and old panels from the old garage door. When he was finished, he tutored me on everything I needed to know about the operation of the new garage door. The new garage door is beautiful and sealed from the outside elements. It is amazingly quiet when I open and close the door. I’am a very satisfied customer and will let my friends and neighbors know about the quality service and quality of the product that Precision Garage Door installed for me. I would recommend Precision Garage Door Service to anyone who needs to replace their old worn out Garage Door. They are good professional people. They also come when they say they will be at your home and do a great job of installing the Garage Door. I’am totally satisfied with the whole experience. A Totally Satisfied Customer !!

LaZelle Westbrook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You were called because you gave satisfactory service before. Today you came when you said you would, solved the problem, noted that the part was under warranty. Motor now fixed and working well. Thank you.

Michel S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because they had done outstanding service at our previous house. Our new house has 2 garage doors, and they both performed with squeaking difficulty. Our technician Phillip quickly diagnosed both situations and came up with a written proposal, which we approved. Phillip repaired several dozen weak points. Two hours later, both doors operated smoothly and quietly. We look forward to many years of smooth operation, with an annual check-up service. Thank you, Phillip!

Annette Carnegie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick Response and Excellent Service

Kathleen Macabenta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathaniel was very nice and made sure I was taken care of. I called the number and they were quick to respond, coming to my house in less than an hour. They were prompt and professional. I’d use them again in the future!

Ronald & Loretta Nekota

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nathaniel arrived on time. He was professional, courtesy and efficient. He recommended needed repairs and answered other concerns I had. All repairs I requested were done to perfection. This is my first service with you and will keep your contact information for future needs. Completely happy with service done. Thank you. Loretta Nekota

Sharman Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time. Technician first checked all areas of the garage door. He gave us his recommendation of why and what should be replaced now and in the future. Very respectful and cordial. Highly recommend this company!

James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy to receive a prompt response and provided a thorough inspection and door repair.

Joyce Andrews

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You installed our garage door. The serviceman was a 10. Thank you and him for the great service.

John Keeley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The customer service staff when we called in was very helpful and accommodating. Mario was great! Arrived on time, good communication prior to appointment. Explained everything well, went over all our options. Completed the job quickly and cleaned up. We would definitely recommend.

Brenda Fedele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly service. Explained everything. Not overpriced. Showed up to the house very fast after the phone call. Showed me everything he was doing and explained everything so I could understand it. Recommended future maintenance for the door. No pressure. I would highly recommend Precision if you need something done with your garage door.