I called at 9:30am on a Sunday morning, and Precision had someone at my house an hour and a half later. The repairs were done quickly and professionally.

- Teresa Goebel

The garage spring broke at about 9:00 PM. Called the number on the website and arranged for service the next morning. Paulino arrived on schedule and explained how complicated the repair would be. Told him we needed it fixed and please go ahead. Took him quite a while, but the door, which I learned is non-standard and installed strangely, works beautifully. Glad to have the sticker by the control so I will know who to call if I have any problem in the future. Paulino warned that the motor for the lift was going to be a problem in the future. I was happy to get the problem dealt with so effeciently.,

- Jim Hargove

James walker was very professional, polite n courteous and repaired my garage door quickly. He deserves a great thank you.

- Walrene Reathi

Service is good and representatives are professional. Prices were high and initial quote was reasonable, but then once arriving the overpricing began. Each piece that was quoted was grossly marked up… but was kind of stuck as the tech had already started. The good part is that they did come on a Sunday at the time the committed to on Sunday evening.

- Jon Ching

Excellent service. Prompt, precise and fair. We would highly recommend Precision Door Service for any repair needs.

- Robert Lum

Arrived on time, gave a thorough review of the garage door's complete condition, recommended various repairs/improvements, completed the work in the same day in a few hours. Thanks!!

- Brennan Zerbe

When my automatic garage door would only close halfway, I called the initial company that installed the garage door years before. They came back 3X and kept putting a bandaid on the problem. By that I mean, never fixing the problem but instead just doing the minimum. They were horrible and I needed to make a change. I called Precision last night, Sunday night, at 8:00 PM. They called me back this AM, Monday at 9:00 AM and said they would be at my house in 30 minutes. They were at my door by 9:30 AM and the garage door was fixed by 11:00 AM. I now have a year warranty. Precision is efficient, nice, informative and I am thrilled to be done with the other company.

- Joanne

Fast competent service... Definitely will recommend

- Matthew Prentiss

Thank you for your prompt response and helpful information. I’m looking forward to receiving the estimate for the work and proceeding with it.

- Procoro Rodriguez

Best Service Best Prices Best Discount

- Eric Yee

Precision did a great job fixing the broken spring and cables on my garage door. Paul Brinkman was my technician and he was wonderful! He actually installed a new opener a few years back which we love. It was great to have his help again. The Precision was very helpful and responsive in getting an appointment set-up and Paul once again was very good in his communications and making the repair. Thank you!

- Stephen Wereb

Paul Brinkman did a great job in fixing our garage doors. We are very satisfied. Good service and friendly.

- Agnes Jusup

Great job! All expectations were met - and, more. Appreciated the fast appointment, servicing / safety inspection, and consulting / recommendations. Problems solved. Paul was very courteous and professional and helpful. A big thanks to Paul and all the team.

- Tom M

Feeling ripped off. I got a new garage door installed by Precision Garage Door on 11/25/2020. The new door install was great and I was very satisfied. Yesterday on 10/20/2023, my garage door would not close. A technician came out and said that I needed a ton of new parts. The garage door was fixed in about an hour which was great but the repair costed more than the brand new door!! Brand new door and all parts were $1808 on 11/25/20 and the repair on 10/20/23 came to $1872. Spoke to two buddies who do this work in different states and said that I totally got ripped off and that is how I feel.

- Sam Rhodes

Hi Sam R., I was reviewing our online experiences over the weekend and came across yours. We are very sorry for your terrible experience and want to make it right for you. Including a courtesy rebate and understanding what happened. I've tried calling a few times....Is there a good phone number we can reach you to have a brief talk? If easier, you can call us at 510-785-9195 and ask for Freddy. Should take just a few minutes to try to make things right. We want you to be happy and want to make things right for you. Thank you for your consideration.

Antonio, and his trainee Patrick, were very professional, forthcoming with information and explanations. Their work was done in a timely fashion and I can't give a high enough recommendation.

- Micheal Lobue

The guys were great. They were very helpful and explained everything to me about my door and my new remotes. Thanks for coming on the same day I called

- Anne Henderson

Your company helped us in 2020. The two men came and were really professional and accommodating. They seemed to really know their job. So, it’s hard to tell in one day how well it will all turn out and last as it’s too early for that. But, they went over all they did and explained everything to my husband. We thank you for your immediate response to our emergency. Keep up the good work and may God bless your company and workers.

- Eleanora & James Rivera

Joel was terrific! Personable, courteous and professional. He explained all in an understandable and patient way. Much appreciation. Sal

- Sal Rosselli

Sheridan was timely, quick & efficient at diagnosing and correcting the broken garage door. Thank you.

- Paul Kim

Garage door failures are not easy; stressful on everyone and completely puts an end to any plans. From call to schedule, Precision was on it, and ready same day to fix the issue. Once senior tech Sheridan Abad showed up, the assessment and repair was complete in under two hours! Drums, cables, tension springs, improved new rollers, the works! The expense was not small, as expected, but the satisfaction was immense. Sheridan was kind, comforting and did the job better than when it was first installed. Thank you!

- Mike Flocchini

I could not open our garage door, called Precision and they sent Paul Brinkman. In less than an hour, Paul was there and helped open the door. He then explained various options for repair and immediately began work. Our door has never worked better. I was very impressed with the knowledge and workmanship of Paul and will always know who to call when I need professional service. Thank you.

- Don Vogel

I called Precision based on your advertising but also by word of mouth recommendation. I was very satisfied with with all aspects of Precision from the woman who answered my call to the technician who came to the house. Both were very professional, courteous and helpful. James was upfront about all the repair work and parts needed and the pricing. He was an able to repair my garage door opener in a couple hours. Very satisfied!

- Patricia Hicks

Great service and wonderful customer service/technicians. Highly recommend this company to get the work done! Thank you Precision Door Service.

- Nadine Quan

The technician arrived later than scheduled, but had kept in touch to advise me of his estimated arrival time. Plus. Alex sold me on Precision as a quality, customer-service company. He did not try to make a "bigger deal" (more expensive) problem out of the door repair and did not "add-on" charges, as I have experienced with another garage door company. And the charge was reasonable. He did have a "soft sale" approach as to what more the door needed, but it was put more in terms of information rather than a sales pitch (which is a turn-off). My old door will see more of Precision in the future.

- Michael Schaefer

Paul was simply fantastic. On time, professional, very knowledgable, clean, quick, friendly. A great experience overall. I would definitely call Precision Door Service again for any of my garage door issues. Thanks again Paul. -Didier (a happy customer)

- Didier Prophete

Joel is excellent.

- Lewis Loh

Quick and easy

- Montgomery Woods

These guys deserve the reputation they have. Fantastic service, friendly, helpful re: how to take better are of my garage door, fair price, the whole nine yards. I'd give 'em 6 stars if I could.

- John Bors

Service was excellent! The technician, Alex, was very knowledgable and helpful. He answered all my questions and explained the recommended work. I am very satisfied with his job. Thanks!

- Sandra Zicke

The spring on our garage door broke in the late afternoon and we needed someone to repair it so we could put our car in the garage before going out of town. Our handyman recommended Precision at 3:30pm. By 5:30pm Sheridan Abad showed up, assessed the situation, gave us a quote and replaced the coil and hardware in under an hour. Sheridan was fast, courteous and professional. We will call Precision anytime we have any garage door needs again!!!

- Beverly Benson