I had an emergency situation and they came out on a Saturday-same day service- within the timeframe stated. Excellent technician and excellent service. I highly recommend.

- Angie Sagastume

Mr Abad was late for our San Francisco appointment due to traffic he said and phoned. When he arrived he immediately said our spring was new (it wasn't, was over 50 yrs) and noted all our bearings/hinges were loose and needed repairs (over $2200), He wrote up but did not give us a written estimate nor were we able to ketone later by phoning. He did fix the flickering connection between the left light and our motor which was one of the reasons we called your firm. When we asked him to program the two portable key pads we had bought for the motor he said that would be $99 for extra labor! We chose not to pay that. At that point we were done and paid our bill. I was not satisfied with the high priced sales approach. Later I got your email offering a new garage door for over $4000. We have an alternate price from Automotive Garage Door for 1900 if we want to do it and we will have him program the key pads and check the bearings.

- William Elsbernd

Brandan knows his product very well. We struggled with the garage door not operating for soooo long. Other service people came and went over the years, esp, this past year piecing together the mechanisms. Brandon immediately showed the issues. Faulty It's no longer a problem. Operating fine. Thank you Brandon.

- Paul Andreini

Patrick Leahy did a great job today retrofitting our garage door and installing a new garage door opener. It is like brand new. He explained all my options before starting and then walked me through each step he did. I would recommend Patrick and Precision Garage Door to all my neighbors.

- JW

Precision was a great experience start to finish for fixing our garage. Prompt service to get support and Antonio was an extraordinary technician. Was incredibly professional, friendly, and knowledgeable. If you have Antonio coming your way, you are in great hands!

- Kevin Y

Remote stolen from my car and you responded quickly and efficiently within four hours. Many thanks, I am so relieved.

- Mary ann Stin

The technician from Precision Garage Door was knowledgable and courteous. He performed an excellent job on my garage door.

- Wanna Gee

Very knowledgeable! Very professional and prompt! Great customer service skills! My husband and I are very impressed and grateful! Thank you Brandon very much!

- Marina Vertinski

Good work, personable

- Jay + louise Loane

Same-day service Tech Patrick Leahy was extremely professional.

- Ross Halligan

I called at 9:30am on a Sunday morning, and Precision had someone at my house an hour and a half later. The repairs were done quickly and professionally.

- Teresa Goebel

The garage spring broke at about 9:00 PM. Called the number on the website and arranged for service the next morning. Paulino arrived on schedule and explained how complicated the repair would be. Told him we needed it fixed and please go ahead. Took him quite a while, but the door, which I learned is non-standard and installed strangely, works beautifully. Glad to have the sticker by the control so I will know who to call if I have any problem in the future. Paulino warned that the motor for the lift was going to be a problem in the future. I was happy to get the problem dealt with so effeciently.,

- Jim Hargove

James walker was very professional, polite n courteous and repaired my garage door quickly. He deserves a great thank you.

- Walrene Reathi

Service is good and representatives are professional. Prices were high and initial quote was reasonable, but then once arriving the overpricing began. Each piece that was quoted was grossly marked up… but was kind of stuck as the tech had already started. The good part is that they did come on a Sunday at the time the committed to on Sunday evening.

- Jon Ching

Excellent service. Prompt, precise and fair. We would highly recommend Precision Door Service for any repair needs.

- Robert Lum

Arrived on time, gave a thorough review of the garage door's complete condition, recommended various repairs/improvements, completed the work in the same day in a few hours. Thanks!!

- Brennan Zerbe

When my automatic garage door would only close halfway, I called the initial company that installed the garage door years before. They came back 3X and kept putting a bandaid on the problem. By that I mean, never fixing the problem but instead just doing the minimum. They were horrible and I needed to make a change. I called Precision last night, Sunday night, at 8:00 PM. They called me back this AM, Monday at 9:00 AM and said they would be at my house in 30 minutes. They were at my door by 9:30 AM and the garage door was fixed by 11:00 AM. I now have a year warranty. Precision is efficient, nice, informative and I am thrilled to be done with the other company.

- Joanne

Fast competent service... Definitely will recommend

- Matthew Prentiss

Thank you for your prompt response and helpful information. I’m looking forward to receiving the estimate for the work and proceeding with it.

- Procoro Rodriguez

Best Service Best Prices Best Discount

- Eric Yee

Precision did a great job fixing the broken spring and cables on my garage door. Paul Brinkman was my technician and he was wonderful! He actually installed a new opener a few years back which we love. It was great to have his help again. The Precision was very helpful and responsive in getting an appointment set-up and Paul once again was very good in his communications and making the repair. Thank you!

- Stephen Wereb

Paul Brinkman did a great job in fixing our garage doors. We are very satisfied. Good service and friendly.

- Agnes Jusup

Great job! All expectations were met - and, more. Appreciated the fast appointment, servicing / safety inspection, and consulting / recommendations. Problems solved. Paul was very courteous and professional and helpful. A big thanks to Paul and all the team.

- Tom M

Feeling ripped off. I got a new garage door installed by Precision Garage Door on 11/25/2020. The new door install was great and I was very satisfied. Yesterday on 10/20/2023, my garage door would not close. A technician came out and said that I needed a ton of new parts. The garage door was fixed in about an hour which was great but the repair costed more than the brand new door!! Brand new door and all parts were $1808 on 11/25/20 and the repair on 10/20/23 came to $1872. Spoke to two buddies who do this work in different states and said that I totally got ripped off and that is how I feel.

- Sam Rhodes

Hi Sam R., I was reviewing our online experiences over the weekend and came across yours. We are very sorry for your terrible experience and want to make it right for you. Including a courtesy rebate and understanding what happened. I've tried calling a few times....Is there a good phone number we can reach you to have a brief talk? If easier, you can call us at 510-785-9195 and ask for Freddy. Should take just a few minutes to try to make things right. We want you to be happy and want to make things right for you. Thank you for your consideration.

Antonio, and his trainee Patrick, were very professional, forthcoming with information and explanations. Their work was done in a timely fashion and I can't give a high enough recommendation.

- Micheal Lobue

The guys were great. They were very helpful and explained everything to me about my door and my new remotes. Thanks for coming on the same day I called

- Anne Henderson

Your company helped us in 2020. The two men came and were really professional and accommodating. They seemed to really know their job. So, it’s hard to tell in one day how well it will all turn out and last as it’s too early for that. But, they went over all they did and explained everything to my husband. We thank you for your immediate response to our emergency. Keep up the good work and may God bless your company and workers.

- Eleanora & James Rivera

Joel was terrific! Personable, courteous and professional. He explained all in an understandable and patient way. Much appreciation. Sal

- Sal Rosselli

Sheridan was timely, quick & efficient at diagnosing and correcting the broken garage door. Thank you.

- Paul Kim

Garage door failures are not easy; stressful on everyone and completely puts an end to any plans. From call to schedule, Precision was on it, and ready same day to fix the issue. Once senior tech Sheridan Abad showed up, the assessment and repair was complete in under two hours! Drums, cables, tension springs, improved new rollers, the works! The expense was not small, as expected, but the satisfaction was immense. Sheridan was kind, comforting and did the job better than when it was first installed. Thank you!

- Mike Flocchini