Garage Door Repair Reviews in San Mateo Area, CA (Page 5)

Exceptional experience from start to finish. We had an old 1950's single panel door that needed replacement. First your talented staff made every effort, without charging us to adjust and repair it. The staff was amazing and knowledgable. So of course we called you back to purchase the new door and opener, and it's amazing. All three technicians who worked with us were on time, professional, knowledgable and friendly. I have already reccommended you to many of our family and friends. Thanks for the excellent service!

- Shawn Thrapp

have used Percision garage door for the past 6 years. They are extremely reliable, dependable and courteous. I recommend them to all my friends for any door needs. over the years they hand done normal maintenance, replaced door springs, and opener. The person that came out this time Gabriel was excellent. I’m had called time around 5pm on a friday to repair a broken spring and he was able to take the service that day and have the repair completed before 8pm. he even adjusted and extend the door sensors at no extra charge.

- Jocelyn Nassar

The installer was very efficient and professional. The new garage door works wonderfully and it looks good. Top notch job!

- John Blasi

Fast and excellent job by Mario. He explained all his work and worked quickly and courteously. He also contacted me prior to arrival and showed up on time. Thank you!

- Dino Delyani

Great service. The technician showed up at the window promised on the earlier side. He did not try to up sell me, instead mentioned that I did not need a new opener after all, just new rollers and spring and tighten the loose bolts at the opener motor. It works and sounds like new.

- David Tonna

Thank you James W.! Precision was awesome. Showed up within the hour and did the installation that evening. We were really in a pinch and they were very helpful and knowledgeable. We will definitely recommend!

- Amy Sherman

5-star rating The technician James Walker was knowledgeable and performed an excellent service. The job was well done.

- Lily Tam

Used your service before. Completely satisfied then and with this visit. Would rate 5 stars. Technician and helper were courteous, worked fast and explained the necessary fixes.

- Judy Kupbens

Had an opener failure at my house, wife was at home I was in Sacramento; She said who do I call, I said Precision ! She called and got a service window; installer arrived (within window) was great, outstanding attitude and very knowledgeable. He replaced my 20 year old loud opener with a lift master device that is so silent ! Unbelievable experience and a true 5 star experience.

- Marcie Henderson

Garage door spring snapped, unable to open garage and it’s the Saturday of New Year’s weekend. Called at 10:30am, spoke to a pleasant customer service rep, confirmed a repair person between 3-7pm, SAME DAY. Received a call from repair person at 3:15pm confirming arrival within 20 minutes. Arrived with fully stocked truck, gave me quote and completed work. On-time, clean and high quality work. James W is an asset. I highly recommend.

- Ralf R

Thanks to Mario, Michael and Austin....have a well repaired door and as a senior citizen once again feel secure in my home.

- Jo in San Mateo

Absolutely the best service from beginning to end. Gabriel installed my new garage door opener and he was efficient, courteous and on time couldn’t ask for better service.

- Trude Gidare

Exceptional service! We called 2 days ago with a non-urgent garage door issue and were offered a next day visit. Our technician (John C.) arrived on time. He was professional, competent, and courteous. He diagnosed our problem and promptly fixed the issue. We appreciated not having to schedule a follow up. Highly recommend this company.

- Amanda Yeaton

Josh arrived on schedule and he was very helpful and listened to my concerns about the door not opening all the way. He adjusted something and afterward asked if there were any more issues. I would be happy to have Josh again if I have any more problems!

- Charlene Alfson

Quick and easy. Fantastic!

- Mark Sherwood

Blake was very friendly, courteous, and knowledgeable. Unfortunately, my garage door opener is old, and not of a brand that you work on. He did give me some suggestions about contacting the manufacturer to get some assistance, and I'll give it a try. Thank you.

- Lydia Derugin

The technician who repaired the spring, cables, and roller system was very on-time, knowledgeable and articulate in explaining the operating mechanism. The door works much smoother and quieter now.

- Diana Ariani

The technician is great, but the company is a FRAUD! Do NOT believe the Life Time Warranty they gave you. I purchased a new door from them 7 years ago, and they gave me a Life Time Warranty for the door and springs KNOWING this is an apartment building at the time. A few days ago, the spring broke again, so I called their service. 2 days later, the technician arrives and told me that the company VOIDED my warranty because this is an apartment building. My question to Precision Door is that how can you just VOID my warranty you endorsed when you KNEW this is an apartment building and GAVE me the warranty when I purchase the door? This is so wrong!!!! Be aware of their business practice!!!

- Cameron Hsu

I called because you were recommended by a friend, also I remember the tv commercial. My tech. Blake Was on time did a great job and explained all the work he had done. Very happy with the service, thank you you get 5 from me.

- Ana Navarro

Great experience having Josh do major work on garage and lift. Like the 5 year warranty. And like his patient instructions.

- Richard Chew

Dale Young serviced my garage door repair. He was friendly and considerate, and got the door in working order fast. I will definitely call Precision back when I replace the whole garage door.

- J Chung

Excellent service, on time, good product, no high pressure to buy, very friendly!

- Steve Wilson

Precision came out within 24 hrs over the weekend to repair our garage, replace spring. They did an excellent job and very well priced. Our service technician was prompt, explained everything well, and very courteous.

- Sam Mahshi

I was disappointed to find that if they would have asked me what type and year of opening mechanisum was on this house, they could have informed me at that time that there is no replacement part and a complete new system will be needed. So I paid $49.95 to have a tech come out and glance at it and informrd us. People that work the phone should forward the call to somone who is familier with door mechanisums .

- Jim Kanomata

Excellent service & product ... Technician was professional & friendly!

- Kent Chiao

Excellent service performed promptly. Honest evaluation of problem and needed repairs.

- Kevin T.

Jim was great. Fast service. Probably could have shopped for less expensive service and new garage motor but I would pay again for service and how it was really fast and awesome.

- Chris Vercelli

Price is high, but service is very good.

- Ken Villano

The service was 5 star and explained my options very well for me to decide

- John Govind

Friendly, courteous, and fast. I highly recommend them.

- Meg Spicer