this was for estimate only the person that dame for the estimate is a real thief, he told me that I needed a new motor and new springs new doors and many other small things I was able to find someone to fix the problem the new person told me that the motor is working no issues other then it was jammed the only problem with the door is the bottom part he was able to replace only the bottom part he told me the spring nothing wrong with it no need to change now everything is working as it should and I paid 1/3 of what your service person wanted to charge me I will never recommend your company

- Awadalla Awadalla

Hi Mr. Awadalla, I'm sorry to hear about your customer experience. We like to have happy customers. Feel free to reach out to me if you like to chat about your experience and see if there is anyway we could improve on it. You can contact us at 510-785-9195. Ask for Freddy. Thanks! Freddy Cespedes General Manager Precision Garage Door

Paul Brinkman was great.

- Mona Litvak

Lorenzo did a great job replacing the broken springs, bearings & drums on our garage door. His explanations were very clear and he worked very efficiently.

- Jack and patty Ewing

Dan was very polite and helpful teaching me how to operate the door he fixed.. Thank you..

- Darlene Hartley

Travis Behn was our technician today, he was kind, punctual, courteous, and explained things in detail to me about everything…….I/we are extremely happy with our experience(s) with Precision Overhead Garage Door Service and their experienced technician(s)! I’d happily recommend them to anyone… ????????????

- Nicole Welch

Sheridan was one of the most helpful people I've ever worked with in the service industry - so much so that I asked him if he fixed anything else besides garage doors because he was such a pleasure to work with. He replaced the spring, the torsion tube, the bottom brackets, both drums, and re-aligned the sensors, all of which he explained to me the purpose and the price for each while giving me options for what I could replace now vs. later based on my price tolerance. He was communicative, prepared, educational, patient, and was so fast to both diagnose and fix all of the issues. Sheridan is a gold standard in the service industry and hire him any and every time.

- Jennifer Bow

Carlos Chamorro is a very knowledgeable,experienced and honest technician. He spent time to patiently explain the problems to us with options. We strongly recommend him to everyone.

- Gina Chang

Excellent work ethic

- Hans Anderson

We wanted to thank Lorenzo Baylas for his great work that he accomplished in transforming a broken 1993 garage opener into a modern system that really impressed us. The new features are incredible and everything is QUIET.

- A. & P. Meyer

I called at 130 on a Sunday for a broken spring. By 230 Mario had arrived, assessed the situation and by 430 everything was done, neatly, and efficiently. Outstanding service. Mario was thoughtful about explaining the options and we are so delighted that we have ordered a new door - after 30 years, we decided that could afford an upgrade :) Love the service!

- Reynold Lewke

Really appreciate the timely and great service. The door is working smoothly and quietly now!

- Xiaobing Li

I saw the commercial and called them. They made an appointment and gave us the best estimate compare to other garage door facility. Installation was done on time. I definitely recommend them to anyone looking to do any thing with a garage door

- Morey Dastgheib

Professional service by Lorenzo.

- Juan Choy

Service man was punctual, professional and completed service in a timely manner. He was an excellent technician.

- Carol & terry Lemar

5 Star for Lorenzo who fixed our garage door with honesty and expertise, it is indeed a good company to rely on. Juanito Ho of SF

- Juanito Ho

Lorenzo was here for our garage door repair. Although it appears we will eventually need a new door, he was able to provide service so that the door can be operated safely. Very professional and kind. Thanks

- Gayle Chung

I am a long-time. customer of your company, and have always been more than satisfied. You have always provided same-day or next-day service. I appreciate that you arrived in the time slot you said you would, and you called and let me know when you were on your way. Your work was efficient and clean. I keep the sticker with your contact information right next to the “on/off” button for the garage door. Thank you for providing such good service!

- Carol Metzler

You guys were great, thanks. Paul Brinkman came to help out, and was very clear about costs and did a great job repairing our door. Much appreciated.

- Matt Price

My neighbors recommended Precision and I am happy I followed their advice. Phillip and Pablo were terrific to work with. I got a clear explanation of what needed to be done and even got a lecture from Phillip at the end as how to lubricate the equipment. I also appreciated that they cleared up after the work was done. No mess. I too will recommend them. It might be a good idea to send a technician prior to the work for an estimate since the cost for the new spring and other materials was higher than I anticipated. Hope it lasts a long time. Good work !

- Rita Burgelman

Mario was great! It's an old heavy garage door, and he did an excellent job getting it to work again after a cable broke. It took a little while to get it just right, so his extra diligence was greatly appreciated.

- JC

I would highly recommend Precision to anyone needing a garage door repair. My initial call was answered quickly and courteously (bonus points for a company that still believes that how you treat customers matters), and they were able to schedule service within 24 hours. The gentleman that repaired our door was on time, provided me with different options and price points, and completed the repair quickly. I wouldn't necessarily say the repair was 'cheap', but I felt that the price was fair and based on the quality of the parts used and my overall experience, I absolutely got my money's worth. Again, I would recommend to anyone.

- Jim Hoppe

Excellent service done by competent and pleasant professionals. A bit pricey, but the thoroughness of the work was worth the cost. Exceeded expectations.

- Fred Berry

Precision Door has always responded quickly and competently. Today was no exception. I was able to get my rusty cables replaced, and my garage door now works perfectly. The courteous and competent technicians explained to me how to keep my garage door in good shape after they repaired it. Thank you for your very good service.

- Anne Ackerman

Excellent service. I am a realtor in a rural area and Joe from Precision came out the same day and made the repair on the spot. Tremendous. Thank you!

- Mollie Whipp

Larry did a good job description and installer was very proficient

- Roberto Lemus

Very prompt, efficient, and professional. Excellent customer service by the scheduler. AND, Brandon arrived early, assessed and replaced everything needing changing out (rollers, cables, bracket). All done in an hour!

- George Quan

Great service and on time.

- Ray Tittle

This is my second review for the folks at Precision Door. The first time they came out replaced all of the hardware on my garage door, saving the original door - thus preserving the look of my building. At that time they also installed a new opener. Through no fault of their own the opener, while not actually defective, just kind of sucked, They replaced it with a different model free of charge. Once again, Precision door could not have done more to make me a loyal customer. They are the only call I will make for any and all garage door needs.

- Bill Gardner

Our garage door torsion spring broke on a weekend. Late Saturday night by live chat I was able to obtain an appointment for Monday. Mario arrived on time and called before arriving. He carefully examined all aspects of the door mechanisms, and replaced all of the torsion springs. He carefully checked the door balance with the springs, and changed one of the springs 2 times to get the balance perfect. He lubricated all the moving parts. The door operates better now than it ever has. I was very impressed with his knowledge and skill. He also patiently answered all of my questions. I will use Precision Garage Door Service in the future and recommend them to others.

- Burt Mcdowell

Al Chorro provide excellent expert service on 3/23/22 regarding my garage door damage by a biker. Al had exceeded my expectation. I had another garage door with a broken spring. Al informed that a technician would need to provide estimate. My scheduled technician appointment for 3/26/22 was missed by technician. My appointment was rescheduled 3/28/22. I met Travis Behn, technician. He was excellent. Unfortunately, I was not prepared for estimated repair cost at this time. I was aware of inspection fee. Travis had kindly waived charges due to missed 3/26 appt. I appreciate Precision's exceptional service and integrity. Because of my experiences in late 2020 and this year, I will be using Precision Garage Door Services for all my future needs. I appreciate the good people at Precision Garage Door Service. Thank you!

- Melody Ow