quick, friendly, professional - well done

- John Maki

Working with Precision Door was so easy! One phone call and we had a convenient Saturday appointment! Our tech, Josh Kinder, was on time, friendly, knowledgeable, and fixed our issue quickly and thoroughly. I would recommend Precision Door to anyone for their garage door needs!!

- Jeff Gleason

I give this company zero stars for keeping me waiting over 4 hrs for the tech to arrive. Who wants to wait that long for the tech to arrive and then find out they are the last appointment for the day? If I was informed I would get this type of treatment, I would have called someone else who treats customers better and shows up on time. This could be you so BEWARE of this company! I tried to call the company after waiting 4 hrs and the person taking the call did not want to help me until I insisted she find out if the technician was coming. She may have been the one who decided I get to be the last appointment because it was convenient for the technician to end his day near his home. This is not customer service when the scheduling is favorable to the technician, but not the customer. BEWARE--this could happen to you! A four-hour window for service calls is not reasonable so don't use this company because you could be waiting five or more hours for someone to show up!

- Jo ann Lew

Exemplary courtesy of employees from initial phone call to service expert’s arrival. One day’s service. Fantastic service provider, fantastic!! Charge for service more than fair. I will recommend to everyone.

- Priscilla Sensi

The tech, Joshua, was excellent. I had an intermittent problem and he did everything he could to figure it out. Of course it always worked when he came over but we tried different things. I ended up buying a new motor (the old was over 20 years old) and the work was excellent. The new motor is so quiet. Happy for Joshua's patience and expertise.

- Leslie Bayless

Josh did a great job! What made me choose Precision Door was that every review was a 5 star and you were backed by Google! I was even happier when you could come same day and repair our garage door. In the future if I need any repairs I will call Precision Door!

- Kimberly Leech

Josh was very professional and pleasant. He pointed out what had gone wrong with my old door and congratulated me that it had last as long as it did. He installed a new system including an exterior key pad. He worked efficiently. He gave me a thorough explanation of my new equipment. I’m very satisfied.

- Jeanne Kirkwood

I had exceptional service today from your Tech, Josh Kinder. I have been a customer for many years and always had great service but today was exceptional.

- Rene Bihan

I needed a repair on an existing garage door where the chain had broken two days before Thanksgiving. Not a huge crisis, but still not only did they schedule me within 24 hours. The tech encountered a problem he didn't expect that stopped him for moment, he dealt with it calmly and creatively found an alternative way to fix it the same day instead of just postponing a until after the holiday (which I would have accepted as a completely legitimate reason). I was referred to them by my neighbors who just got a new garage door installed and so I will gladly refer them to you reader. Highly recommended and great customer service.

- David Lloyd

Josh arrived on schedule and he was very helpful and listened to my concerns about the door not opening all the way. He adjusted something and afterward asked if there were any more issues. I would be happy to have Josh again if I have any more problems!

- Charlene Alfson

Josh Kinder has great customer service. He answered all our questions. Great job Josh!

- Jane Santos

Quick and easy. Fantastic!

- Mark Sherwood

Joshua did a great job. Quick, polite, and informative. Great service.

- Joe Budd

The technician who repaired the spring, cables, and roller system was very on-time, knowledgeable and articulate in explaining the operating mechanism. The door works much smoother and quieter now.

- Diana Ariani

Josh is really nice guy and true professional! He came before the time frame their company gave me and explained what is wrong and what he is going to do to fix Before he starts. I have heavy 2 car garage door took him 3 hours to fix it But no complain that I hear from him. He is the best. Thanks. Josh!

- Sam Mekaru

Guys showed up as scheduled. They worked well together. Job took longer than they thought it would, but the estimated price remained the same! :) They were sociable but professional and seemed highly skilled. Garage door is so much more smooth and quiet now. Thanks Precision! (none of the service performed categories fit us. they guys had to move the track, adjust tension on the spring and cable, change the opening height, adjust the stop point, and lube the tracks.)

- Denise Malmquist-little

Great experience having Josh do major work on garage and lift. Like the 5 year warranty. And like his patient instructions.

- Richard Chew

My old garage door opener was incredibly loud and the door itself was scraping against the track. Josh Kinder was incredibly helpful in diagnosing the issues, quoting a fair price, and installing / repairing necessary components. Very pleased with the work. Josh is great. Highly recommend.

- Jason Ford

Our garage door opener was not working properly. After some online research, we decided to go with Precision and we're happy we did! The opener was here when we moved in @30 years ago and was on it's last legs. "Chewy" did what he could to keep the opener working temporarily; he did say we'd need a new motor soon, and when the opener finally gave out, we recalled Precision and had the motor replaced. What a difference! I called in the afternoon and was told someone would be out to do repairs that evening. Joshua was very helpful in showing me exactly what needed to be replaced and got the job done in about an hour. We got everything new except the door itself! New rollers, remotes, motor...the works. We are very happy with the service and would not hesitate to use this company again! I will be sure to recommend Precision to my friends who need garage door help! Thank You Precision!

- Will & Debi Durst

Thank you for not charging under warranty repair.

- Ngan Liang

Joshua was fantastic. He immediately identified the problem and fixed it. He answered my questions, and gave me some great information.

- Cathe Nguyen

Excellent service performed promptly. Honest evaluation of problem and needed repairs.

- Kevin T.

My garage door froze up on a Friday noon. I called Precision and they came within a couple of hours , vary timely. The tech was very efficient and carefully pointed out two options. A lower cost fix but also a recommended more extensive but longer life time fix. As an engineer I recognized the validity of the more expensive fix and went with that. He was careful and effective. I certainly recommend them.

- Milton L

Josh did a fantastic job in explaining and installing a new motor and parts for us! After years of enduring a noisy door, it's astounding how quiet and smooth the new system is. Thrilled with the excellent service! Thank you!!

- Alice So

We had a pretty serious problem occur Friday at our home garage in Woodside--a bolt at the top of the garage door had come loose and stuck out and when the garage door motor tried to open the door, the door stuck on the bolt and the garage door pull arm ripped completely out of the garage door top, breaking the top of the door, and warped the opener track very severely. I found Precision just by going online and when I read the website and saw the number of awards they have received I felt comfortable giving them a try. when I called, right away I got a nice gentleman online named Derek who made an appointment for one of your repair experts, Josh, to come to our home on Sunday, today, with no extra "weekend" charge. The window for Josh was 12:30 PM to 4:30 PM and right on the dot at 12:00 PM Josh called and said he would be there at 12:30 PM and he was. I could not have asked for a better repair person; Josh was very intelligent, knew exactly what he was doing, had everything he needed on the truck to fix the problem, and was just a delight personally to work with in solving the problem. it was very evident to me that his knowledge of how garage doors work and how to fix them was at a level of expertise that enable him to diagnose and fix the problem quickly and well. This is one of those consumer experiences that needs to be honored as I'm doing here because from making my call to the quality and promptness and friendliness of the service, it could not have been better. If we are in need help on the garage door again, I cannot imagine going anywhere else.

- Bruce Jenett